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Phoenix Motorcycle Training Reviews 

9,351
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their exceptional helpfulness, patience, and extensive knowledge. Many highlight their friendly, supportive approach, making the learning process enjoyable and stress-free. The overall service and user experience are frequently described as excellent, helping many achieve their goals, often passing tests on the first attempt. Reviewers appreciate the clear, thorough, and tailored instructions, ensuring a comprehensive understanding of the material. The training is often noted for being effective and engaging, contributing to a positive learning environment. Additionally, the company's modern, well-maintained motorcycles are recognized as ideal for training.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing instructors as helpful, patient, and... See more

User experience

Users describe positive interactions with user experience, highlighting the helpfulness and patience of the... See more

Instructions

People report positive experiences with instructions, highlighting that they are consistently clear, easy to... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and expertise of... See more

Product

Reviewers mention positive feedback about the product, with many highlighting the excellent condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed my CBT training with Phoenix. Everything was made clear, the staff are more than pleasant and helpful with any questions and there was no pressure through learning. JB who did our CBT w... See more

Company replied

Rated 5 out of 5 stars

It was my first CBT and I found the instructors to be extremely helpful and patient. I was made to feel at ease practicing at the base and during my trip on the roads corrections I needed to make w... See more

Company replied

Rated 5 out of 5 stars

Phoenix Chippenham provide Top Notch Motorcycle Training. I took a DAS course at Chippenham and can't say enough good things about the experience. Lisa on the admin side was on top of bookin... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing and enjoyable time at Phoenix. The instructors go above and beyond to help support and educate you on how to ride, and how to ride safely . It was truly one of the best exp... See more

Company replied


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,351)

1,109 reviews in the last 12 months

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Rated 5 out of 5 stars

Super fun day

Super fun day. Was exciting and Nick was a great teacher. Friendly, professional and polite. I have told people this is a great experience even if they are not interested in riding a motorcycle.

17 June 2026
Rated 5 out of 5 stars

Very helpful

Very helpful, would recommend to others...see you in a few months for my full license!

22 June 2026
Rated 5 out of 5 stars

I completed my CBT yesterday and had a…

I completed my CBT yesterday and had a fantastic experience. The trainer was absolutely amazing—professional, patient, and very supportive throughout the entire day. They explained everything clearly, helped build my confidence, and made sure I understood each part of the training before moving on.

The training was well organised, and the trainer created a relaxed and friendly atmosphere that made learning enjoyable. Thanks to their excellent guidance and encouragement, I felt comfortable and confident throughout the course.

21 June 2026
Rated 5 out of 5 stars

Thinking about doing your CBT… don’t hesitate just do it

I passed my CBT a couple of weeks ago at Phoenix Leamington Spa, I would thoroughly recommend them to anyone else considering life on two wheels. Martin is an excellent instructor who will impart all his years of motorcycling experience on you to make sure you have a good grasp of the basics to make you safe on the road, it was reassuring to have such an experienced rider to help get to grips with clutch and throttle control, low speed manoeuvres, U turns and emergency stops. To anyone else who’s considering learning to ride I’d say, “go for it” once you are on two wheels the freedom of space and mind is amazing!

31 May 2026
Rated 5 out of 5 stars

Two great instructors

Two great instructors. Gave more time till we got things right. and patience with us all. 😬😬😬. I had a grate and passed my CBT.

Thanks guys 👌👌👌👌

20 June 2026
Rated 5 out of 5 stars

Amazing experience and teaching!

My husband and I completed our training at Watford today with Ben! We wish we would have found him earlier, he was absolutely amazing throughout the whole day, super friendly, welcoming and professional. He made us feel completely at ease and his teaching methods were incredible. For myself, I get totally overwhelmed normally with difficult and lengthy instructions due to neurodivergent struggles, Ben was incredibly understanding of this and super accommodating and made sure that he taught me clearly and that I was comfortable with instructions. Cannot recommend Ben enough for training and will definitely be completing as much of our future training towards a full license with him! Thanks so much! Kerrie and Rob :)

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Well worth it !

Well worth it !
Passed my Mod 1 & 2 with the help of Will at Bristol.
Brilliant instructor. He ironed out all my little mistakes and was helpful and polite through it all.
Great bikes too.
I’d definitely recommend Phoenix for CBT & Full licence and will be back in a year for the advanced course.
Thanks again Will !

30 March 2026
Unprompted review
Rated 5 out of 5 stars

I thoroughly enjoyed my experience

I thoroughly enjoyed my experience, I found it very helpful professional and enjoyable. The instructor was above and beyond helpful and supportive.(thanx Martin) I would definitely recommend it to anyone looking to complete a cbt. Thanx again .

18 June 2026
Rated 5 out of 5 stars

Excellent instructors both Rich and…

Excellent instructors both Rich and Sam.
Didn't feel uncomfortable all day. Clear instructions full of knowledge would recommend to anyone who is looking to start they're biking life with getting they're CBT in Chippenham

18 June 2026

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