It was a very pleasant surprise to find extra insulation added to the package, in the form of a silver air pocket pouch. This made a huge difference to the frozen gel cooler, there were still lumps of... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband has been with pharmulous for a long time and I've moved to them after being with a pharmacy, who whilst cheaper, can't offer a precise delivery date of your choosing. So far they've been g... See more
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Have been using Pharmulous for a couple of years now, for a variety of treatments. Including one involving a face to face consultation. They are great, everyone I've encountered has been professional... See more
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Excellent experience, i switched pharmacy to Pharmulous and it was seamless. And they do one of the best maintenance plans on the market, and they were cheaper than my previous pharmacy for weight los... See more
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Company details
Written by the company
Pharmulous is a UK GP-led online pharmacy and doctor service providing safe, convenient access to clinician-reviewed treatments. Patients can complete a secure online consultation, receive medical guidance from experienced clinicians, and have approved treatments delivered discreetly to their door. Our GP-led team focuses on high standards of care, clear medical advice, and a simple, reliable service for patients across a range of health and wellbeing needs.
Our commitment to safe, GP-led care
Written by the company
- Trusted online healthcare, led by experienced clinicians
- Pharmulous is a UK GP-led online pharmacy and doctor service focused on providing safe, reliable, and convenient access to treatment. Every consultation is reviewed by qualified clinicians, ensuring treatments are prescribed responsibly and with patient safety in mind. We are committed to delivering discreet care, clear medical guidance, and a high standard of service for every patient.
- Medical care reviewed by experienced UK clinicians
- Pharmulous is a GP-led service where every consultation is carefully reviewed by qualified clinicians. Our team focuses on providing safe, responsible prescribing and clear medical advice so patients can access treatment with confidence.
- Access treatment without visiting a clinic
- Complete a secure online consultation from the comfort of your home. If treatment is appropriate, prescriptions are approved by our clinicians and delivered discreetly to your door, saving time while maintaining high standards of care.
- Confidential treatment delivered to your door
- We understand the importance of privacy when seeking healthcare. Pharmulous provides a confidential service with discreet packaging, secure consultations, and a dedicated support team committed to delivering a safe and professional experience.
Contact info
Argent House, 175 Hook Rise South, KT6 7LD, Surbiton , United Kingdom
- 02035976817
- info@pharmulous.co.uk
- pharmulous.co.uk
Your Trusted Pharmacy
4.8
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service once again
Excellent service once again. Can not fault you guys. Thank you so much.
5 June 2026
Reply from Pharmulous
Thank you for your review.
We're delighted to hear that you've had another excellent experience with Pharmulous. Knowing that we've consistently met your expectations means a great deal to our team.
Thank you for your kind words and continued support. We truly appreciate your trust in us and look forward to continuing to provide you with the highest level of service.
Reply from Pharmulous
Thank you for your review.
We're delighted to hear that you found our service very efficient. Providing a smooth, reliable experience for our patients is always our goal, so it's wonderful to receive such positive feedback.
Thank you for choosing Pharmulous and for taking the time to share your experience.
Consistent and smooth service despite a…
Consistent and smooth service despite a bumpy start
12 June 2026
Reply from Pharmulous
Thank you for your review.
We're pleased to hear that you've found our service consistent and smooth overall. While we're sorry that your experience didn't get off to the best start, we're delighted that we were able to turn things around and provide the level of service you expected thereafter.
We are always striving to improve, and feedback such as yours helps us continue to refine our processes and patient experience.
Thank you for choosing Pharmulous and for giving us the opportunity to support you. We truly appreciate your feedback and your continued trust.
Ordering and delivery is so easy and…
Ordering and delivery is so easy and reliable its the first time in years I have actually lost weight and I'm delighted. Although I feel the last few pounds have been pretty hard to get off but I'm hoping I will eventually get down to my target weight
10 June 2026
Reply from Pharmulous
Thank you for your review.
We're delighted to hear that you've found our ordering process and delivery service easy and reliable, and even more pleased to hear about your weight loss success. Reaching a healthy weight can be a challenging journey, so it's fantastic to know that you've achieved results that you're happy with.
It's very common for weight loss to slow as you get closer to your goal weight, and we're pleased to be supporting you through this stage of your journey. We hope you continue to make progress towards your target while maintaining the healthy habits you've built along the way.
Thank you for choosing Pharmulous and for taking the time to share your experience. We wish you continued success with your goals.
Reply from Pharmulous
Thank you for your review.
We're delighted to hear that you had a fantastic experience with Pharmulous. Providing excellent service to our patients is always our priority, so it's wonderful to receive such positive feedback.
Thank you for choosing Pharmulous and for taking the time to share your experience.
Excellent company.
I have been with This company for 6 months. They have always delivered on time.\n They give best value for money, as I have checked all of the providers of monjairo. And their price is the best.Not only that, they are good, reliable company\nAnd I would not go with anyone else. So if you are looking for a weight loss provider , choose this one as they are , the best one hundred percent.
3 June 2026
Reply from Pharmulous
Thank you for your review.
We're delighted to hear that you've been with Pharmulous for six months and have consistently experienced reliable service and on-time deliveries. Providing excellent value alongside safe, high-quality clinical care is something we work hard to achieve, so it's wonderful to know that this has stood out to you.
We truly appreciate your recommendation and your trust in us to support your weight loss journey. Feedback like yours means a great deal to the entire team.
Thank you for choosing Pharmulous, and we look forward to continuing to support you.
I’ve used Pharmulous for over 2 years…
I’ve used Pharmulous for over 2 years now.
I’ve never had an issue, communication has always been good and deliveries are always on time with no issues.
3 June 2026
Reply from Pharmulous
Thank you for your review and for being a valued Pharmulous patient for over two years.
We're delighted to hear that you've consistently had a positive experience with our service. Reliable communication and timely delivery are incredibly important to us, so it's great to know that we've been able to meet your expectations throughout your time with us.
Thank you for your continued trust and support. We truly appreciate you taking the time to share your experience and look forward to continuing to support your healthcare needs.
Very fast delivery for 2nd time order.
I order my 2nd pen and I got it next day after approved.
10 June 2026
Reply from Pharmulous
Thank you for your review.
We're delighted to hear that your second order was delivered so quickly and that you received your medication the day after approval. We understand how important a smooth and efficient service is, and we're pleased that your experience reflected this.
Thank you for choosing Pharmulous and for taking the time to share your feedback. We look forward to continuing to support you on your journey.
Reply from Pharmulous
Thank you for your review and for your feedback.
We're pleased to hear that you found our service efficient. We also appreciate your comments regarding our website. We are continually looking for ways to improve the experience for our patients, and feedback such as yours helps us identify areas where we can make information clearer and easier to navigate.
Thank you for choosing Pharmulous and for taking the time to share your experience.
Reply from Pharmulous
Thank you for your kind review.
We're delighted to hear that you've had a positive experience with both our customer service and delivery. Providing excellent support alongside a reliable delivery service is something we work hard to achieve, so it's wonderful to receive such positive feedback.
Thank you for choosing Pharmulous and for taking the time to share your experience.
I've used Pharmulous for 2 years now…
I've used Pharmulous for 2 years now and never had a bad experience. Great support and guidance, ability to have consultations with knowledgeable pharmacists has been really beneficial (shout out to Marina for great advice!)
10 June 2026
Unprompted review
Reply from Pharmulous
Thank you for your review and for being a valued Pharmulous patient for the past two years.
We're delighted to hear that you've consistently had a positive experience with our service and that you've found our support, guidance and clinical consultations beneficial throughout your journey. Providing patients with access to knowledgeable healthcare professionals is something we are passionate about, so it's wonderful to know this has made a difference for you.
We'll be sure to pass your kind comments on to Marina, who will be thrilled to receive your feedback.
Thank you for your continued trust in Pharmulous and for taking the time to share your experience.
Great experience
Fast and efficient delivery of my orders and any queries were answered promptly. Absolutely no complaints.
3 March 2026
Reply from Pharmulous
Thank you for your review.
We're delighted to hear that you've had a great experience with Pharmulous and that your orders have been delivered quickly and efficiently. It's also great to know that any queries you've had were answered promptly by our team.
Providing a reliable service and excellent support to our patients is always our priority, so your feedback is greatly appreciated.
Thank you for choosing Pharmulous and for taking the time to share your experience.
Always reliable
Always reliable. My medicine is delivered to me on a prearranged date so that I know I shall be at home.
I’ve been using Pharmulous for several months and would highly recommend this Dr. led pharmacy.
9 June 2026
Reply from Pharmulous
Thank you for your kind review and recommendation.
We're delighted to hear that you've found our service reliable and that the ability to choose a convenient delivery date has helped ensure your medication arrives when you're available to receive it. We understand how important dependable delivery is, particularly for prescription medicines.
It's also wonderful to hear that you've been with Pharmulous for several months and would recommend our doctor-led pharmacy. Your trust and continued support mean a great deal to us.
Thank you for choosing Pharmulous. We look forward to continuing to support your healthcare needs.
Maintenance call with Dr Mel
I had a great maintenance call with Dr Mel today. It was such a pleasure to speak to her - she is so warm, positive and knowledgeable. She seemed genuinely delighted about my weight loss success and reassured me that she would take a tailored approach to maintenance to help me keep the weight off. Dr Mel treated me like an individual and took the time to understand my medical conditions and how they affect my maintenance needs. I’m so glad I booked a call with Dr Mel and I wouldn’t hesitate to do so again. I am delighted with the service I have received from Pharmulous, from my orders which are always dispatched swiftly and received in perfect condition to the excellent maintenance call today. I have recommended them to my husband who is another very happy customer. Thank you, Dr Mel and team!
11 June 2026
Unprompted review
Reply from Pharmulous
Thank you for taking the time to leave a review.
We are delighted to hear about your positive experience with Dr Mel and that you found your maintenance consultation both reassuring and personalised. We firmly believe that successful long-term weight management requires an individualised approach, so it's fantastic to know that you felt listened to, supported and understood throughout your appointment.
We'll be sure to share your kind words with Dr Mel, who will be thrilled to hear how much you valued her advice and support. It's also wonderful to hear that your experience with Pharmulous has been consistently positive, from the ordering process and delivery service through to your maintenance care.
Thank you for your trust in Pharmulous and for recommending us to your husband. We are grateful to be part of your journey and wish you continued success with your maintenance goals.
Reply from Pharmulous
Thank you for your review.
We're delighted to hear that you've had a positive experience with our service and that your orders have been delivered quickly. Providing a reliable and efficient service for our patients is something we take great pride in.
Thank you for choosing Pharmulous and for taking the time to share your feedback.
First rate service and care
First rate service and care. They truly go above and beyond.
10 June 2026
Unprompted review
Reply from Pharmulous
Thank you for your review.
We're delighted to hear that you found our service and care to be first rate. Going above and beyond for our patients is something we strive for every day, so it's incredibly rewarding to receive feedback like yours.
Thank you for choosing Pharmulous and for taking the time to share your experience. Your kind words mean a great deal to our team.
Great maintenance provider
Pharmulous help support my maintenance journey allowing flexibility in moving between doses based on changing circumstances
Quick delivery and excellent service as always
8 June 2026
Reply from Pharmulous
Thank you for your kind review.
We're delighted to hear that our maintenance programme has supported your journey and provided the flexibility you need as your circumstances and treatment requirements change. We understand that maintenance is not a one-size-fits-all approach, and our team is committed to helping patients find a plan that works for them.
It's also great to hear that you've been pleased with our delivery service and customer support.
Thank you for choosing Pharmulous and for taking the time to share your experience. We look forward to continuing to support you on your maintenance journey.
Excellent experience
Excellent experience, i switched pharmacy to Pharmulous and it was seamless. And they do one of the best maintenance plans on the market, and they were cheaper than my previous pharmacy for weight loss. They also let you choose DPD delivery which give you a 1 hour time slow. They let you pick Royal Mail too but that could turn up any time that day. I highly recommend Pharmulous for weight loss.
1 June 2026
Reply from Pharmulous
Thank you for your review and for choosing Pharmulous.
We're delighted to hear that your switch to Pharmulous was seamless and that you've been pleased with both our pricing and maintenance programme. We work hard to make ongoing weight management treatment as accessible and flexible as possible, so it's great to know that this has made a difference to your experience.
We're also pleased that you found our delivery options helpful. We appreciate that reliable delivery is important, particularly for temperature-sensitive medications, and we're glad the flexibility of choosing between DPD and Royal Mail has been valuable to you.
Thank you for your recommendation and for taking the time to share your experience. We wish you continued success on your weight loss journey.
Post Surgery Review & Maintenance Appointment
I had previously been on Mounjaro from December 2024 until April 2026 and had to stop due to planned surgery where the consultant required me to be off the medication for 6 weeks plus. I have been a Pharmulous customer from September 2025 and have never had a bad experience. I had my first consult around maintenance with Dr Amel in March 2026, she was extremely helpful, personable and provided the best holistic and personal advice possible on the run up to my surgery, how to taper down and maintenance advice. We agreed to meet again post surgery to discuss my maintenance options and recovery. At this appointment Dr Amel, was very interested in my journey/experience, my recovery as well as understanding what I hoped to achieve by restarting the medication. Her interest was both genuine and professional, I did not feel rushed and felt the advice was very appropriate, supportive and made from a place of sound clinical rationale. After the review I followed up with discharge letters, progress photos and information from my wound clinic review the following day, which Dr Amel reviewed swiftly and approved my order. Overall another excellent experience with Pharmulous and Dr Amel - thanks again for everything!
9 June 2026
Unprompted review
Reply from Pharmulous
Thank you for taking the time to share such a detailed review of your experience.
We are delighted to hear that Dr Amel was able to support you both before and after your surgery, and that you found her advice helpful, personalised and clinically appropriate throughout your journey. We believe that weight management should be approached holistically, particularly during significant life events such as surgery and recovery, so it is wonderful to know that you felt listened to, supported and never rushed during your consultations.
We are also pleased that your post-operative review and follow-up were handled smoothly and that the additional information you provided could be reviewed promptly to support safe and appropriate prescribing.
Thank you for your continued trust in Pharmulous since 2025 and for allowing us to be part of your journey. We will be sure to share your kind comments with Dr Amel and the wider clinical team.
We wish you continued success with your recovery and maintenance journey.
Excellent company
I’ve been using pharmulous now for a year since entering maintenance and they’ve been nothing short of excellent
4 June 2026
Reply from Pharmulous
Thank you for your wonderful review and for trusting Pharmulous with your care over the past year.
We're delighted to hear that your experience with us throughout your maintenance journey has been nothing short of excellent. Supporting our patients for the long term and helping them maintain their progress safely and confidently is incredibly important to us.
Thank you for your continued trust and loyalty. We truly appreciate your support and look forward to continuing to be part of your journey for many years to come.
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