The Pest Control Co Reviews 316

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge. The service provided is frequently described as excellent and efficient, with many people appreciating the thoroughness and clear explanations. Reviewers also highlight the exceptional customer service, noting quick response times and a smooth overall user experience. Many consumers felt at ease and well-informed throughout the process, with staff going above and beyond to address their concerns and provide valuable advice.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the staff for being... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

User experience

People report positive experiences with user experience. Customers consistently praise the professionalism,... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from the first contact. Rodent in the kitchen on Good Friday evening. We thought we'd have no hope of getting help over this weekend but JG Pest Control proved us completely wrong... See more

Company replied

Rated 5 out of 5 stars

What a lovely, down to earth, chatty man ! Respectful and efficient too. He has represented his company at 5+ stars level, and definitely needs a pay rise ! He's Welcome here any time.

Company replied

Rated 5 out of 5 stars

Brilliant service. We had a rodent problem and Thomas went above and beyond to locate the issue for us. He opened both manhole covers and explained the problem to us. He also advised on what we can... See more

Company replied

Rated 5 out of 5 stars

Jordan Powell was efficient and professional, he explained what needed to be done and the work has been completed. Hopefully this will be the first step in eradicating the problem. Had not anticipat... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About The Pest Control Co

Written by the company

At The Pest Control Company we are members of the British Pest Control Association, which means we meet industry-standard services and offer quality services you can trust. We work hard to identify the root of all pest infestations before making headway with our comprehensive removal services because we want to ensure that returning pests stay away for good. VISIT OUR WEBSITE enquire now

Contact info

Why Choose The Pest Control Co?

One call and we act fast with same-day pest control response service.

4.8

Excellent

TrustScore 5 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

the initial phone contact was good,but…

the initial phone contact was good,but when I booked it they took the full money not the deposit that they said they would take. Was told they would be intouch to give me a time but no email arrive I had to ring twice on the morning of the appointment

13 April 2026
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Reply from The Pest Control Co

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Rat in garden shed

Rat in garden shed. Prompt attendance and kept me informed on a window for arrival. Useful advice on how to proceed with clearing up and why the problem occurred. Thank you Alex and Aaron.

15 April 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Jordan was knowledgable and friendly…

Jordan was knowledgable and friendly and calmly went about setting the traps for several squirrels in our roof space. Trapping is a last resort for us as we live in the country and enjoy the wildlife and Jordan ensured the trapping would be as humane as possible.

14 April 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very efficient

Very efficient, polite, on time ,easy to communicate with and explain their findings well, gave good advice

15 April 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Connor was fantastic and a great laugh

Connor was fantastic and a great laugh, to add to the entertainment they had been following a wasp whilst signing off the job and investigated it for me too. Great lads and very informative and helpful

15 April 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Martin is a nice guy and very…

Martin is a nice guy and very knowledgable good service.

15 April 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

I was very impressed with Jordan's…

I was very impressed with Jordan's thoroughness and knowledge. He arrived at the agreed time and was polite and friendly and treated my 92 year old mother with respect and courtesy.

Jordan thoroughly inspected the property for places where the rats could get in and sealed them. He gave me lots of good advice, fully answered my many questions, and seemed very knowledgeable. He inspected the drains and put down rat poison in various places. As my mother has a dog, the poison in her Granny Flat was placed in a box designed so that only rats could get at it.

Jordan will revisit in 2 weeks to assess progress. If subsequent visits are as thorough and professional as the first (and I have every reason to believe that they will be) the problem should be eradicated soon.

13 April 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Lovely guy

Lovely guy. Friendly manner and tidy worker.

15 April 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Reassuring.

Arrived in good time.
Seemed competent and willing to investigate problems and suggest some solutions. Too early to say if success was achieved.

14 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Jordan , Thorough and knowledgeable.

Thanks Jordan. You are trying hard to snaffle our attic visitors. Your efforts are appreciated and let's hope for a result soon. Regards PD and CD

14 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Excellent

Excellent service- polite, kind and very thorough and knowledgeable.

14 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 1 out of 5 stars

Got the guy out twice over 3 months …

Got the guy out twice over 3 months paid nearly £300 still got carpet beetles 2 weeks after he’s been most pointless money ever spent.

20 March 2026
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Reply from The Pest Control Co

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at customerservices@jgpestcontrol.co.uk so we can rectify the matter.

Rated 5 out of 5 stars

From the initial enquiry phone call to…

From the initial enquiry phone call to treatment and follow up service impeccable high standards. A very pleasant company to deal with.

14 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

The company helped with my mice…

The company helped with my mice infestation, they seal the holes around the house put traps with where effective and they gave us information about mice which was very helpful.

14 April 2026
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Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Martyn did a thorough job and explained…

Martyn did a thorough job and explained everything clearly. He was very friendly and gave good advice. Thank you.

14 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Checking traps set last week

Following the blocking up of a hole in the roof which was identified by JG Pest Control the traps were checked and no indication of further squirrel presences was noted. Hopefully at the next visit the traps can be removed.

8 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Helpful advice

13 April 2026
The Pest Control Co logo

Reply from The Pest Control Co

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 3 out of 5 stars
The Pest Control Co logo

Reply from The Pest Control Co

Hello,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience was not positive.

Could you please contact us at Office@jgpestcontrol.co.uk and let us know about your concerns? We are committed to finding a solution together.

We look forward to hearing from you soon.

Best regards,

JG Pest Control Team

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