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Perfume Warehouse Ltd Reviews 

431
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, often finding them to be the best available for a wide range of products, including hard-to-find perfumes. The fast and efficient delivery, with orders arriving quickly and well-packaged, combined with outstanding service and communication, makes the ordering process easy and reliable. However, some customers noted concerns regarding product quality, mentioning items that were not brand new, appeared old or off, or had scents that did not last. A few also felt pricing could be misleading, citing hidden fees or discrepancies during ordering.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the great selection, authenticity, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and prompt delivery... See more

Price

Users describe positive interactions with price, with many reviewers highlighting that prices are great,... See more

Service

Consumers find service to be positive, with many reviewers expressing happiness with their purchases and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using Perfume Warehouse as looking for a gift for a better half,price was great ,communication via email was great and delivery was quick cant ask for anything more.So easy 5 star review an... See more

Rated 5 out of 5 stars

Managed to get perfume on here for my mother that you can hardly get anywhere else as another place let me down. Really good price and fast delivery. This is definitely my go to place for fragrance no... See more

Rated 5 out of 5 stars

Have bought this perfume for my granddaughter for over ten years and some years it has been hard to get. Delighted to purchase it from Perfume Warehouse at a really good price, no problem checkout a... See more

Rated 5 out of 5 stars

This was the first time I’ve used this company. The prices are great and the cheapest around. The aftershave is 100% authentic. Also delivery was free and arrived within a couple of days. In summary,... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Flavours, Fragrances and Aroma Supplier
  4. Health and Beauty Shop

Written by the company

Discover Luxury Fragrances at Perfume Warehouse At Perfume Warehouse, we take pride in offering an exquisite selection of premium perfumes to fragrance enthusiasts across the United Kingdom, Germany, and France. Whether you’re seeking timeless classics or the latest trending scents, our collection is thoughtfully curated to cater to every style and occasion. Spring is in the air, and it’s time to refresh your scent wardrobe! Discover the perfect blend of floral, fruity, and citrusy fragrances that capture the essence of blooming gardens and warm breezes. Why Choose Spring Perfumes? ✔ Light & Refreshing Scents ✔ Perfect for Daytime & Casual Wear ✔ Inspired by Nature’s Rebirth

ONLINE SUPPORT

Sale & Advice Call Free 0800 917 2200

Sale & Advice Call Free 0800 917 2200
Perfume Warehouse offers a premium shopping experience with FREE & FAST delivery, including next-day delivery for orders placed by 3:00 PM in UK. Enjoy our FREE gift wrapping service on request, making every purchase extra special. Need help? Our friendly team is available for sale and advice via our free helpline at 0800 917 2200. Plus, shop confidently with our 30-day return policy. Experience exceptional service and luxury fragrances at Perfume Warehouse!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

431 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(431)

151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Made me feel 'ME' again!

Every product I ever love always seems to finish- lipsticks,perfume,self tan.
Regardless of what the cost was in 'yesteryear' ,just to evoke the good feelings and memories again via scent is priceless!
Sensory stimulation is an underestimated tool for well being, esp for ladies experiencing Menopause.Thanks a million for your swift ,professional service ,I'm so glad I found you,Peace and Love to all,Eleanor O'Hanlon in Liverpool, UK x

5 May 2025
Rated 5 out of 5 stars

A True Gentleman

I found the owner ( I will have to pop back to thank him personally & ask his name ) to be a True Gentleman.. helpful, personable and respectful. I presume it was his wife who was also present..

The product(s) I purchased were exactly what I wanted - one of which was virtually unavailable it multiple other shops and websites.

I would recommend Perfume Warehouse without hesitation.

25 April 2025
Rated 1 out of 5 stars

I purchased a Vera want perfume from…

I purchased a Vera want perfume from these folks for my wife for Christmas. She opened it in the new year to use it and found the scent was terrible. It had been her wedding perfume when we got married so was meant to remind her of the day. When I looked up the exact bottle I was sold, I found the manufacture date was 8 years ago. When I looked it up, you are not mean to sell them past 5 years without noting the age of the perfume. We were never informed of the age of the bottle and when I phoned up to complain I was hung up on and ignored. I was told a manager would phone me back despite taking none of my details. Even when I insisted and left details no one called. I tried to invoke section 75 of the credit card act but couldn’t because it was under £100.

I’d be incredibly wary of using these folks in case you get something very different from what you were expecting.

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Good prices, fast delivery

Easy to navigate website with an extensive range of products at good prices. Positive contact with customer services to correct an error I made in the order, which was delivered on time and in perfect condition.

23 April 2025

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