Penji Reviews 

387
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed, efficiency, and high-quality design work. Many appreciate the team's responsiveness, clear communication, and ability to handle diverse design requests, from social media graphics to full creative packages. This valuable partnership helps streamline design needs and elevate brands. People frequently commend the professional and helpful staff, including project managers and designers, for being attentive, skilled, and understanding of specific brand needs. The user experience is consistently smooth, with many finding the onboarding process frictionless and the system easy to manage, ensuring dependable design support and consistent results.

What people talk about most

Service

Reviewers mention positive feedback about service, with many customers considering it an important part of... See more

Staff

Consumers find staff to be positive, highlighting their responsiveness, professionalism, and willingness to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting responsive and... See more

Quality

Customers consistently report positive experiences with the quality of work received, highlighting that teams... See more

Product

People report positive experiences with the product, highlighting its ability to deliver high-quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with Penji has been outstanding. Within a couple of weeks, their designers were delivering high-quality brand pieces that looked and felt like us. They’re quick, communicative, an... See more

Company replied

Rated 5 out of 5 stars

After two months with Penji, we’ve been happy with the work. They’re responsive, open to feedback, and willing to take calls when needed. It sometimes takes a few revision rounds, but they always get... See more

Company replied

Rated 5 out of 5 stars

I've tried more than a few of these creative services and so far, Penji is the best of the best! Their system to submit project requests is one of the simplest and most streamlined. Their designers ar... See more

Company replied

Rated 5 out of 5 stars

I just started using Penji for our seed stage startup and it's been perfect. We've needed everything from social media graphics and company presentations to Chrome store assets and product hero mo... See more

Company replied


Company details

  1. Marketing Agency
  2. Design Agency
  3. Internet Marketing Service
  4. Marketing Consultant
  5. Online Marketing Agency
  6. Website Designer

Written by the company

Penji is a creative technology company built to eliminate one of the most costly mistakes in business—hiring the wrong designer. With Penji, you get access to a vetted team of world-class graphic designers ready to tackle over 120+ design categories. From logos to landing pages, every project is delivered with speed and precision—typically within 24 to 48 hours.


Contact info

4.8

Excellent

TrustScore 5 out of 5

387 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(387)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would absolutely recommend Penji

I would absolutely recommend Penji. I have been a customer for them for over two years and work with them every day for my business. Working with them has completely leveled up my agency and made it so I can save time and work on other tasks. They are reliable and get projects done in a timely manner. The quality is absolutely beautiful. Like I said, I have been working with them for years, and I remain impressed daily. Highly recommend.

15 March 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for your kind words and continued support, Abigail! We're thrilled to hear that Penji has played a significant role in leveling up your agency. We're grateful for the opportunity to work with you and looking forward to continuing to exceed your expectations in the years to come! Cheers!

Rated 5 out of 5 stars

One month in, all good.

Been using Penji for a month now, very happy with the service, good value for money.

12 March 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for your feedback, Mark! We're thrilled to hear you've been enjoying Penji's service and finding value in it. Cheers to more amazing projects!

Rated 5 out of 5 stars

Penji has been a game-changer!

Penji has been a game-changer for our design needs at TipHaus. Their platform offers seamless communication, fast turnaround times, and high-quality designs that perfectly capture our brand identity. From web graphics to marketing materials, Penji has consistently delivered exceptional results, making them an invaluable partner in our growth journey. Highly recommended for anyone looking for top-notch design services! Shoutout to our account manager, Lauren, who goes above and beyond to make us feel in the best hands possible.

10 March 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for your kind words, Tana! We're thrilled to hear that Penji has been a game-changer for TipHaus. We're honored to be a part of your growth journey. Big shoutout to Lauren for going above and beyond! We appreciate your recommendation.

Rated 5 out of 5 stars

We have been a client with Penji for more than 4 years

We have been a client with Penji for more than four years. Their designers have completed over 600 projects for us. To date we have had exceptional results working with Penji and Penji designers--often significantly higher-caliber design work than a number of famous [and super expensive] agency design firms we have worked with in the past. With Penji: Fast turnarounds. Rapid response to revision requests. Always ready to develop strategic and distinctive creative ideas and designs. Could not recommend them more highly!

29 February 2024
Unprompted review
Penji logo

Reply from Penji

Thank you for this amazing review, Robert! We're thrilled to have been your creative partner for over four years and to have exceeded expectations with our designs. We appreciate your commendation on our fast turnarounds, responsive revisions, and innovative ideas. Cheers to more successful projects together!

Rated 5 out of 5 stars

SEO Course

According to the report from Expert Market Research, the digital marketing market in India witnessed a steep rise of USD 3,931.3 million in 2022 with the CAGR of 30.2, and by 2028 the market is set to rise by 19,268.7 million. The expansion of the digital marketing market is being fueled by the increase in smartphone sales across India. India is currently the leading marketplace for cellphones. It has a large consumer base including youth to senior citizens. India, a market with a medium level of maturity, has a high development potential. The nation is the second-largest online market in the world, with a sizable population of internet users who log on frequently to social media and digital platforms. This rise in the market is also creating more demand for jobs in digital marketing

16 February 2024
Unprompted review
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Reply from Penji

HI SMD,

Thanks for the review, but we need to be honest and transparent with whoever is reading this review.

We have no affiliation with this person. Nor requested this individual to write this review.

Rated 5 out of 5 stars

I've been with Penji for almost 2 years…

I've been with Penji for almost 2 years now and with a few hiccups here and there I must say they are worth it. The time I would have to spend creating all my creative content I've been putting into growing my business. It's not always easy explaining your vision to someone else but that's just life! Their customer service is outstanding and that alone is worth a lot. Would totally recommend ;*))

13 February 2024
Unprompted review
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Reply from Penji

Thanks for 2 awesome years with Penji, Carina! We appreciate your patience through hiccups and we are glad we've helped your business grow. Your shoutout to our customer service team made our day! Cheers to more amazing designs together!

Rated 5 out of 5 stars

Recommended for small businesses!

We have been working with Penji for almost 3 years now, and it has been a huge support for our small business. Penji has a abundance of designers who are detail-oriented and submits projects on a timely basis. Veronia has been a wonderful support system for any projects that need urgent attention. Definitely recommend, especially for companies that are running lean and mean!

12 February 2023
Unprompted review
Penji logo

Reply from Penji

Thanks for the amazing 3-year partnership, Saaya! We are delighted to be your go-to design support. Veronica and the team appreciate your recommendation. Looking forward to more projects together!

Rated 5 out of 5 stars

Been with Penji For Years

Penji has been a reliable source of media creation for years now for my company. Their software is also better. I've used just about every media outsourcing company, and Penji has been my favorite.

12 February 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for your kind words, Drew! We're thrilled to be your go-to source for media creation, and we're delighted to hear that our software has made a positive impact. Cheers to more future projects together!

Rated 5 out of 5 stars

I've been working with Penji for 2 months

I've been working with Penji for a while now, and honestly, their design work is pretty solid. The trick to getting the most out of their services? Just make sure your briefs are clear and straight to the point. Their designers are super approachable and easygoing, which makes collaborating with them a breeze. If you're on the fence about where to turn for your design needs, I'd definitely suggest giving Penji a shot. They’ve been a great help to me, and I'm pretty sure they'll be the same for you.

2 February 2024
Unprompted review
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Reply from Penji

Thank you so much for your positive feedback, Kesha! We're thrilled to hear that you've had a great experience with our design services. We look forward to continuing to meet your design needs! Cheers!

Rated 5 out of 5 stars

Great Resource

Penji has been a great resource for our team. The quick turnaround times and the communication with any of the designers we get assigned have been amazing!!!
Super happy with their ability to adapt to changes and comments made on their drafts.

31 January 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for your positive feedback, Landi! We're thrilled to hear that Penji has been a valuable resource for your team. Cheers to more future projects together!

Rated 5 out of 5 stars

Great for marketing content creation

I work at a marketing agency and we use it to support content creation. It's an intuitive platform, and all the designers I've worked with are very professional. The communication process is smooth and delivery is always on time. Having Penji's support has saved us a great amount of time in multiple client projects.

26 January 2024
Unprompted review
Penji logo

Reply from Penji

Hello Olivia! We're happy to hear that Penji has saved you time and enhanced your content creation. We appreciate your positive feedback and we are always here anytime that you need. Cheers!

Rated 5 out of 5 stars

Penji has been a great addition

Penji has been a great addition to our company. It has never been easier to get a new project completed, whether it is for social media, the website, or print. The turnaround time is very fast and the designers are good listeners and communicators. I would highly recommend for anyone who frequently needs graphic design work done!

25 January 2024
Unprompted review
Penji logo

Reply from Penji

Hey Grace! Thank you so much for your kind words! We're thrilled to hear that Penji has made a positive impact on your company's design projects. Our team is always here to help with any future graphic design needs.

Rated 5 out of 5 stars

Penji is the way to go!

I had used Penji a few years ago with the starter pack that did not go too well for me. Then, I jumped again back to it when they had a nice deal going on for Black Friday I believe. I leveled up to the Marketer Plan, and this has been a wonderful experience so far! I had 3 big ongoing projects I've been dealing with and they really saved me and my in-house team a lot of time and made our life so much easier. I am going to continue and hopefully, in the near future, we'll go to the highest plan they have :) Thank you guys for being so helpful.

19 January 2024
Unprompted review
Penji logo

Reply from Penji

Amazing to hear J. So happy we were able to help you when you were in a bind. Appreciate all the love and support you've given us after so many years of using Penji! We are grateful.

Rated 5 out of 5 stars

Penji is absolutely the BEST

Penji is absolutely the BEST! Very accommodating!!!! They not only have the best illustrators and designers, they also have the best SUPPORT!!! Highly Recommend!!!

18 January 2024
Unprompted review
Penji logo

Reply from Penji

Edward, thank you so much for the kind words! Our support team is grateful to hear your praise. We will let your team know of what you said. Thank you!

Rated 5 out of 5 stars

Penji is really good

Penji is really good. At first I was skeptical. But they are what they promote. Great designers and project managers.

12 January 2024
Unprompted review
Penji logo

Reply from Penji

Thanks Oscar. We completely understand the potential hesitation in a service like ours. Thanks for confirming who we are and validating what we do.

Rated 5 out of 5 stars

Client for Four Years

I am happy to be a client of Penji's since 2019. I started a print on demand company and sales weren't doing well at first. I realized I did not have the artistic talent to create good designs that would fit with the specs needed for the platform. I had the ideas but I just couldn't work the computer artwork side of it nor did I have the time to learn it. I took a risk, tried Penji, and I am extremely glad I did.

My first year with print on demand I probably had about $6k in sales (not profit) WITHOUT Penji. The next year WITH Penji I had around $91k in sales. Overall I've had over $1.5mil in sales since using Penji.

They have great customer service and do their best to try and match a designer for your project. Every once in a while the designer doesn't fit and all you have to do is ask to change it up and their management team will figure out your needs.

I've even had the opportunity to speak with the head of the company for about 20 minutes about a year ago because he solicited feedback from all the customers.

I cannot say enough positive things about Penji and I will continue to use them for as long as I need designs. -Brendan

12 January 2024
Unprompted review
Penji logo

Reply from Penji

Wow. Wow. Wow. Brendan, this is so inspiration and quite frankly, it's an incredible accomplishment. So happy for you and proud to read that you've done it all through and using Penji. Congrats and thank you.

Rated 4 out of 5 stars

Super fast turnaround!

I applied for a special program that Penji runs to provide subscription design services to selected non-profit organizations for $1/month. Off the top, I appreciate their commitment to supporting non-profit organizations by providing design support that they might not otherwise be able to access professional design services.

We have worked with Penji on a few designs, and I appreciate the fact that they offer unlimited revisions and the speed with which they turn revisions around. I work with a very opinionated team and their feedback is not always aligned. The designers have always turned around feedback by the next morning and have not expressed any frustration at the multiple revisions.

One interesting thing about Penji's model is that the same designer may or may not complete revisions. I don't think that this was an issue for anything that we worked on; I was surprised to see how seamlessly designers picked up where the prior person left off.

Overall, we have found a lot of value in working with Penji and appreciate their commitment to supporting social justice work.

11 January 2024
Unprompted review
Penji logo

Reply from Penji

Thanks for your fantastic review! We're thrilled to hear you value Penji's commitment to supporting non-profits. Our unlimited revisions, quick turnaround, and seamless designer transitions aim to make your experience top-notch. We're honored to be part of your social justice efforts!

Rated 5 out of 5 stars

Penji is the best unlimited graphic…

Penji is the best unlimited graphic design service you can buy.

I compared them against all the typical names out there. Design Pickle, Kappa, Kimp, and DesignCloud.

Penji wins in both quality of design and turnaround time.

On top of this, Penji has its own software, which makes it easy to submit design requests, get revisions and store your design.

The support have always replied to me fast and been generous is helping me fix any issues.

8 January 2024
Unprompted review
Penji logo

Reply from Penji

Thank you so much for your positive feedback! We're thrilled to hear that Penji has exceeded your expectations in both design quality and turnaround time. Our dedicated team is always here to provide fast and helpful support. We appreciate your trust in us and look forward to continuing to meet your graphic design needs!

Rated 4 out of 5 stars

I recently used Penji for design needs…

I recently used Penji for design needs and was impressed. The platform is efficient, delivering nice designs across various services, perfect for basic to intermediate needs. My account manager, Veronica, was amazing—attentive and dedicated. Her proactive communication ensured flawless execution of my requirements. Penji, coupled with Veronica's exceptional service, is a winning combination for anyone in need of professional design solutions. Highly recommended for those seeking reliable and creative design support.

5 January 2024
Unprompted review
Penji logo

Reply from Penji

Thanks a bunch for your awesome review! Delighted to hear Penji and Veronica nailed it for you. We appreciate your recommendation and can't wait to assist you again!

Rated 4 out of 5 stars

The portal is so simple to use allowing…

The portal is so simple to use allowing you to make specific requests for edits on the work and communicate via chat. Supported by my account manager, Diana and Lauren, who gave me positive feedback to increase my satisfaction with projects. The service is fast and friendly.

5 January 2024
Unprompted review
Penji logo

Reply from Penji

Thank you for your positive feedback! We're thrilled to hear that you find our portal user-friendly and appreciate the efficient service. It's great to know that Diana and Lauren have contributed to your satisfaction with their positive feedback. We look forward to continuing to support you in your projects.

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