Recommended service. Several options to build your own PC or laptop to the spec you require. Good after sales service too as I had some questions regarding getting the MS Office software purchased wit... See more
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About PC Specialist Ltd
Written by the company
Established in 2003 in the United Kingdom, we speak 8 languages and supply computers to over 30 countries across Europe. We have registered branches in France, Italy and Spain, a subsidiary in Germany and we are registered for VAT in 13 countries.
UNBOXING PC SPECIALIST
Contact info
Unit 12 Jubilee Business Park, Jubilee Way, Grange Moor, WF4 4TD, Wakefield, United Kingdom
- 0333 011 7000
- enquiries@pcspecialist.co.uk
- pcspecialist.co.uk
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Replied to 99% of negative reviews
Typically replies within 24 hours
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Brilliant Experience with My First Gaming PC
I recently ordered my very first gaming PC from PC Specialist, and I couldn’t be happier with the experience. The customer service was great, the delivery was impressively fast, and the PC itself is fantastic. I highly recommend PC Specialist for anyone looking to get a custom-built PC.
The PC Specialist service was all-round amazing
The PC Specialist service was great. The customisability of the PCs was fantastic and ideal as I already had a graphics card to reuse. The service was fast, the build quality fantastic with amazing cable management internally and choices on fan location etc are exactly what I would have done. Updates on the build were provided regularly and the 360 photo of the completed build was an especially nice touch. Delivery was prompt and secure and the Pc itself easy to set up and use.
It's been fantastic having such a high quality machine and I've become the envy of my friends to the extent that they're looking to upgrade now too!
Second laptop from PCSpecialist
Second laptop from PCSpecialist — absolutely brilliant!
This is my second custom-built laptop from PCSpecialist, and I’m absolutely delighted with it.
The build quality is fantastic, and the laptop itself is a real piece of art. It’s a great feeling getting a machine built exactly how you want it. Highly recommended, and an easy five stars from me!
Excellent service
Excellent service, especially from the technical support team who rescued me several times.
Pc was delivered a few days earlier…
Pc was delivered a few days earlier than expected, unpacked and was up and running in minutes.
Delivery is very fast however if you are getting a full tower case, the box is huge and pretty hard to transport so get it delivered to where its going to stay.
Absolutely amazing, super easy to choose the parts you want as well as other components that are not part of the PC. Everything works perfectly and was protected more than enough in the box. I will definitely continue to use this companies services in the future.
Professional Company
I purchased a PC from these Guys 2 years ago and it has to be said I have had problems with it, however, the fault was with the Intel i9 processor chip. My PC was returned quite some time ago and had a replacement chip fitted as the original one became unusable, I recently had issues again and suspected it was yet another bad processor and returned it. I will admit I became quite upset as I am a pensioner and purchased the machine to use during my retirement but long story short there were no faulty parts this time, the fault was excessive amounts of dust that had become attached to the fan and GPU which was invisible to Me but now I know where to look so lesson learned, they have cleaned it,serviced it and I await its return. They are very professional and have been sympathetic and understanding throughout the issues. My PC did go missing for 6 days but that was due to a mix up at the DPD depot. Goog job Guys, you have restored my faith in Human Nature.
Machine arrived next day as promised
Machine arrived next day as promised. Excellent packaging.
Great looking machine with colourful lights and very quick. Plays all the games we need.
Will tell friends and colleges to use them.
So well handled and executed
So well handled and executed, an issue arose with my graphics card and it was sorted within hours, and did not affect the building time. Very swift delivery and well communicated when a component was arriving separately. Will 100% be coming back
The website was really easy to use and…
The website was really easy to use and very informative. I bought a pre built PC, but the parts information was very helpful. Very good price. To top it off, I received the PC the very next day. Easy to set up and get running. Running my games on Ultra settings and PC is very smooth. Thank you PCSPECIALIST
Not worth the money
1st Pc came built poorly, cooling was always an issue and wiring was badly done and badly tidied.
2nd PC came with parts not fitted correctly, hardware not working and the case arrived in a filthy state

Reply from PC Specialist Ltd
The laptop I ordered exceeded…
The laptop I ordered exceeded expectations. Couldn’t recommend enough
Great service all round.
Great service all round.
Helpful answers to questions before ordering. Order processed and dispatched really fast even though it was a custom build. Delivery all good and system is exactly as expected. Thank you guys x
Very simple and intuitive process to…
Very simple and intuitive process to build my own custom PC to my desired specifications. All aspects of the process including the building of the PC and its delivery were well communicated throughout. Very happy with my PC
Great range of parts and quick delivery
Great range of parts and any mismatch is highlighted as you select them. Finance was quick and easy to arrange and from the time the order was placed there was updates on its build. From then it was only a couple of days to delivery. I've used PC Specialist before and would do so again.
Terrific
The PC is terrific, it was a pleasure putting the spec together, and the company put it together and delivered very promptly.
I have just taken delivery of the third…
I have just taken delivery of the third computer that I have ordered from PC Specialist. My first order from PCS was in May 2013 when I ordered a workstation, type computer with a Xeon CPU which was still working in May 2024, having done about 28,000 hours!
My second order was for a small laptop in June 2024 which continues to work well today.
My third order was on 12/08/26 when I ordered a very high end desktop to be used for trading on the financial & crypto markets. PCS even agreed to order in the the Corsair ICUE LINK case fans which they did not have in stock, but which I asked them to install in the new build. The new desktop was built in 4 working days and I am sure that it will serve my purposes well, based on my previous experiences with PCS.
So PCS is my first choice whenever I want to purchase a new computer, because their website is excellent and clearcut for configuring & selecting the various parts for a new build, far better than the opposition in my humble opinion. In addition, I have found the HelpDesk to be very supportive.
Exceptional experience from initial…
Exceptional experience from initial ordering (through an incredibly intuitive interface), automated tracking and delivery receipt when expected.
Set up was straight forward, and the machine (as expected) is flawless.
One minor point is I was provided with multiple types of power cables for my monitors (EU and non-EU) - a quick check before ordering would prevent these from being wasted (there may have been an option I overlooked in my excitement to finalise the order... not a huge deal).
Overall very happy, and will gladly use PC Specialist again in future.
Really quick from order to receipt
Really quick from order to receipt, I was kept up to date on progress with pictures, not just generic status changes.
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