Having a real analysis was good info but could be better if a Laymans translation was included as not educated to understand the results in doctor language. Hard to confer with current doctor on the... See more
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I took the Sinus Key test to try to figure out why I am getting recurrent sinusitis. The test results came back quickly. The report was easy to read. I would have been happier if it was easy for me... See more
Everything went smooth as silk! I was a little anxious to get the results, but I'm ultimately glad I went through the process as I learned a LOT and can now take measures to get things addressed, as... See more
You test accurately and quickly for 1000's of bacteria, fungi etc in the urine. You are fairly inexpensive for such extensive testing. Patients are also given what the antibiotics are antidotes for t... See more
Company replied
Company details
About MicroGenDX
Written by the company
Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide?
MicroGenDX can help.
At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on.
Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve.
Our unique two-test approach combines:
- qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster.
- Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests.
From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing.
Take control of your health today. Visit MicroGenDX to order your at-home test kit.
Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx.
*All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
Modern, Accurate Testing You Can Trust
Written by the company
- Precision Diagnostics for Peace of Mind
- With leading-edge Next-Gen DNA Sequencing (NGS) by your side, MicroGenDX detects over 57,000 pathogens with unrivaled 99.2% accuracy. Our dedication to detail empowers you and your healthcare provider to pursue effective treatment, backed by reliable answers. Join the thousands of doctors and patients who trust our proven process.
- Easy, Discreet At-Home Testing
- Our patient-friendly at-home testing kits are designed to make clinical-grade diagnostics accessible and stress-free. Collect your sample in the comfort of your home, drop it off in the mail, and leave the rest to us. At MicroGenDX, we believe testing should fit seamlessly into your life, delivering you peace of mind without the hassle of in-office visits.
- Get Answers In Days, Relief Without Delay
- MicroGenDX delivers results within 4-5 days, so you can act quickly. With a rapid turnaround time of 2 days for qPCR and 5 days for NGS, we help you and your healthcare provider focus on what matters most–your health and a path forward. Get the answers you need when it matters most.
Our Promise to Support Timely Care
Rapid Processing & Overnight Shipping
By shipping kits overnight and processing samples with industry-leading turnaround times, MicroGenDX strives to provide a high-quality precision testing experience that gets patients and providers the answers they need, faster.
Contact info
Orlando, United States
- 1-855-208-0019
- info@microgendx.com
- patients.microgendx.com
4.1
Great
357 reviews
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 month
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Amazing
Amazing. I’ve been on this journey with my urologist, gynecologist and urogyno and I finally figured out what is wrong with me through the UroKey. So relieved to be able to start somewhere so I can heal.
1 October 2025
Reply from MicroGenDX
We’re so glad to hear that our UroKey test kit helped you find the answers you’ve been searching for. Your health journey matters to us, and it’s inspiring to know our test made a difference. Wishing you all the best as you continue healing!
The quality of the tests
The quality of the tests. I was able to get answers no one else could answer. Thank you for offering this product and service.
28 September 2025
Reply from MicroGenDX
Thank you so much for your kind words! We’re thrilled to hear that our test provided the answers you’d been searching for. Our mission is to deliver accurate results and clarity when others can’t — we’re glad we could help!
Easy to use with quick results
Test was easy to use with clear directions. Quick results, and follow up available for questions or peace of mind
22 September 2025
Reply from MicroGenDX
Thank you for the positive feedback!
I thought you were going to give me the…
I thought you were going to give me the results ?
24 September 2025
Reply from MicroGenDX
Hello Janet, we are sorry to hear you are having some trouble with your results. Please be sure to check your patient portal and that you are using the same email and password that was used to register your kit. If you would like further help, our customer service team will happily assist you with your results at 1-855-208-0019.
Reply from MicroGenDX
Thank you for the positive feedback!
Mold damn near killed me
After months of being ill from MOLD EXPOSURE the microgen technology testing kit was way faster than the sputum the drs are still waiting to grow so they know what to use to fight both fungal and bacterial infections giving my drs information WAY FASTER...
This was quick & easy 🙏🏼🌞🪅😎
14 September 2025
Reply from MicroGenDX
Thank you Tami for your feedback! We pride ourselves on giving accurate fast answers to patients in need. Glad to hear we were able to help.
2 yrs quest to figure out what the problem was . Specials found not figure out!!!
Fast lab test. Solved questions specialist could not figure out after 2 years and 5 surgeries . Using them again and again ! Posted your site with recommendations on my FB page and will continue to post my reviews .
18 September 2025
Reply from MicroGenDX
Hello Sandra, thank you so much for the positive feedback! We appreciate you sharing your experience with others on your FB page, and we hope you are now on a positive health journey.
Reply from MicroGenDX
Hello, thank you for reaching out. We completely understand your concern, but after reviewing your order we can confirm that your complete test results, including selected add-ons, were published on September 23rd, one day after we received the sample. If you need help understanding the full report, our support team will be happy to walk you through step-by-step and address any questions or concerns you may have. Please reach out to us at 1-855-208-0019.
I have warts in my mouth
I have warts in my mouth, genitals, and other parts of my body, and this test was negative for HPV. I don't recommend it.
15 September 2025
Reply from MicroGenDX
We appreciate you sharing your experience and feedback with us. We are very sorry to learn that your test results were negative and that this did not align with your expectations. We strive to provide clarity for our patients, and we regret that was not the outcome in this instance.
In some cases, a negative result may be a result of the sample collection process. We would like to learn more about the specifics of your situation. Please contact us directly so we can speak with you about your case and discuss a potential path forward. We are dedicated to providing the definitive answers our patients seek.
Paid for additional testing on my…
Paid for additional testing on my sample that was not performed per the results.
7 September 2025
Reply from MicroGenDX
"Hi, thank you for your feedback. After reviewing your order, we can confirm that your test results did in fact include your additional add on that you paid for. In some cases, when results are negative, it may appear that no additional findings are listed. We encourage you to review your full report carefully, and our support team is always happy to walk you through your results step by step to clarify. Please reach out to us directly at 1-855-208-0019 so we can assist further."
MicroGenDX found me answers that the…
MicroGenDX found me answers that the medical system did not! Finally I will get some relief!
11 September 2025
Reply from MicroGenDX
Hi Misty, we are so glad to hear that we were able to get you the answers you deserve! We appreciate you and your positive feedback.
IC and UTI’s
I have IC and was having recurring UTI’s and antibiotics were not taking care of the infection. I ordered this test and finally got the answers i was looking for. Thanks so much!
10 September 2025
Reply from MicroGenDX
Hi Christina, unfortunately recurring UTI's are extremely common due to cultures not finding the root cause of the problem. We are so glad that NGS was able to get you the answers you deserve!
I’m thankful for Microgen testing.
It was great to receive my test overnight and the person with whom I spoke to place my order was most helpful.
I’m impressed that you can now provide results in a 24 hour time frame.
9 September 2025
Reply from MicroGenDX
Hi Sally, we too are very excited about our 24hour turnaround time for results! We are glad to hear that the person you spoke to was helpful, thank you for your feedback :)
Quick service.
6 September 2025
I had pain in my flanks for over a year.
I had pain in my flanks for a very long time and nothing was ever shown in the doctors office. I found this company by researching in Facebook groups. I ordered it and got results in about 5 days. My doctor gave me the correct antibiotics and now I'm hopeful that this has been my issue for a year, was having issues with electrolytes. I hope to make a full recovery as I finish the medicine. It's just nice to have an answer as to what has been wrong. Thank you Microgen DX!
19 August 2025
Reply from MicroGenDX
Hi Erin, we too hope you make a full recovery! We are so glad you found us and are happy you got the answers you deserve. Thank you so much for your positive feedback.
Representative was supe helpful
Representative was super helpful and got my order out to me right away.
6 September 2025
Reply from MicroGenDX
Hi Jean, thank you for your positive feedback!
People and service and technology make…
People and service and technology make this company great.
27 August 2025
Reply from MicroGenDX
We pride ourselves in our customer service so thank you for your positive feedback!
Reply from MicroGenDX
Thank you for your positive feedback!
I had a very positive experience with MicrogenDX
I had a very positive experience with MicroGen DX. The testing process was straightforward and much more advanced than traditional methods. Their technology provided a detailed and accurate analysis, which gave me clear answers when other tests hadn’t. The turnaround time was fast, and the report was thorough yet easy to understand. What I really appreciated was how their results helped my doctor create a more targeted treatment plan, which made a huge difference in my recovery.
MicroGen DX is definitely a step forward in diagnostics, and I would highly recommend them to anyone who needs precise, reliable testing.
24 August 2025
Reply from MicroGenDX
Hi Carolina, thank you for your feedback! We are so glad we were able to help you and your doctor find the answers you deserve.
Best,
The MicrogenDX Team
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