Having a real analysis was good info but could be better if a Laymans translation was included as not educated to understand the results in doctor language. Hard to confer with current doctor on the... See more
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Review summary
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I took the Sinus Key test to try to figure out why I am getting recurrent sinusitis. The test results came back quickly. The report was easy to read. I would have been happier if it was easy for me... See more
After dealing with a UTI for 8 months, I presented my urologist with my test results. I had a different bacterial load than what was first found months ago. I actually have 2 different strains not in... See more
You test accurately and quickly for 1000's of bacteria, fungi etc in the urine. You are fairly inexpensive for such extensive testing. Patients are also given what the antibiotics are antidotes for t... See more
Company replied
Company details
About MicroGenDX
Written by the company
Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide?
MicroGenDX can help.
At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on.
Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve.
Our unique two-test approach combines:
- qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster.
- Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests.
From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing.
Take control of your health today. Visit MicroGenDX to order your at-home test kit.
Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx.
*All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
Modern, Accurate Testing You Can Trust
Written by the company
- Precision Diagnostics for Peace of Mind
- With leading-edge Next-Gen DNA Sequencing (NGS) by your side, MicroGenDX detects over 57,000 pathogens with unrivaled 99.2% accuracy. Our dedication to detail empowers you and your healthcare provider to pursue effective treatment, backed by reliable answers. Join the thousands of doctors and patients who trust our proven process.
- Easy, Discreet At-Home Testing
- Our patient-friendly at-home testing kits are designed to make clinical-grade diagnostics accessible and stress-free. Collect your sample in the comfort of your home, drop it off in the mail, and leave the rest to us. At MicroGenDX, we believe testing should fit seamlessly into your life, delivering you peace of mind without the hassle of in-office visits.
- Get Answers In Days, Relief Without Delay
- MicroGenDX delivers results within 4-5 days, so you can act quickly. With a rapid turnaround time of 2 days for qPCR and 5 days for NGS, we help you and your healthcare provider focus on what matters most–your health and a path forward. Get the answers you need when it matters most.
Our Promise to Support Timely Care
Rapid Processing & Overnight Shipping
By shipping kits overnight and processing samples with industry-leading turnaround times, MicroGenDX strives to provide a high-quality precision testing experience that gets patients and providers the answers they need, faster.
Contact info
Orlando, United States
- 1-855-208-0019
- info@microgendx.com
- patients.microgendx.com
4.1
Great
356 reviews
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Replied to 50% of negative reviews
Typically replies within 1 month
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Efficient at-home kit allowing one to…
Efficient at-home kit allowing one to test in the comfort and privacy of home. Thank you!
5 November 2025
Reply from MicroGenDX
Thank you for your review! We’re happy to hear that the at-home kit made testing comfortable, private, and easy for you. We appreciate you choosing MicroGenDX!
Great turnaround
Great turnaround, and invaluable information! So much more responsive than my regular doctor's office. Thanks to all of you at MicroGenDX!
27 October 2025
Reply from MicroGenDX
Thank you for the wonderful feedback! We’re so glad our quick turnaround and detailed results made a difference for you. We truly appreciate your kind words and are here anytime you need us!
Great customer service and fast…
Great customer service and fast shipping. Very reliable testing!
25 October 2025
Reply from MicroGenDX
Thank you for the wonderful feedback! We’re happy to hear you had a great experience with our customer service, fast shipping, and reliable testing. We appreciate your trust in MicroGenDX!
Great so far
Still waiting on results but when I call I get an answer or a call back. Questions always answered and customer service is great.
31 October 2025
Reply from MicroGenDX
Thank you for your review! We’re glad to hear our team has been responsive and helpful while you wait for your results. We appreciate your patience and are here anytime you need us.
Reply from MicroGenDX
Thank you for the positive feedback. We appreciate you!
Found the bacteria causing the problem…
Found the bacteria causing the problem when my urine analysis and culture said all clear. This needs to be the standard of care !
23 October 2025
Reply from MicroGenDX
Thank you for sharing this! We’re so glad our testing was able to identify what traditional methods missed. We appreciate your confidence in our work, and we’re honored to support your care journey.
Reply from MicroGenDX
We’re thrilled to hear you consistently have a great experience and that our customer service team has been awesome for you. We truly appreciate your support!
Great Service
Great customer service, with a fast turnaround, and finally getting answers when everyone was saying there seemed to be nothing wrong. Looking forward to getting my life back with the information MicroGen DX provided. Thank you!
25 October 2025
Reply from MicroGenDX
Thank you for such a heartfelt review! We’re truly glad our fast turnaround and detailed results helped bring you the answers you’ve been searching for. Wishing you all the best on your path to feeling like yourself again!
Exceptional and easy
I found the service easy to navigate with exceptional response times.
17 October 2025
Reply from MicroGenDX
Thank you for sharing your experience! We’re happy to hear the process was smooth for you and that our response time met your expectations.
Reply from MicroGenDX
Thank you for the positive feedback!
Excellent?
14 October 2025
Reply from MicroGenDX
Thank you for your feedback! We’re glad you had a quick experience, and we appreciate your honesty about pricing—we’re continuously working to secure more contracts with insurance companies to provide the coverage our patients deserve.
Reply from MicroGenDX
Thank you for your positive feedback!
I have ordered several kits from…
I have ordered several kits from MicroGenDX. Their customer service is top notch! Molly has been nothing but outstanding to converse with and takes care of situations quickly and professionally. Lori is also super nice and great at what she does. 10 out of 10 for sure!
2 October 2025
Reply from MicroGenDX
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such positive experiences with our team — especially Molly and Lori. We’ll be sure to pass along your kind words to them! Your continued trust means a lot to us.
Reply from MicroGenDX
Thank you for the positive feedback!
Great Customer Service
Great Customer Service. If you are looking for one of the most advanced testing platforms, MicroGen DX is the place you want to be. It not only tests you but also tells your Doctor what kind of treatment is needed to treat you with. I will never use another testing facility other than MicroGen DX
Have A Great Day, Belinda Krumsiek, Virginia
6 October 2025
Reply from MicroGenDX
Thank you so much, Belinda! We’re thrilled to hear about your positive experience and truly appreciate your trust in MicroGenDX. It’s wonderful to know our advanced testing and doctor-guided results made a difference for you. We’re honored to be your go-to testing facility!
turnaround time and accuracy of…
The turnaround time and accuracy of test made this extremely beneficial.
29 September 2025
Reply from MicroGenDX
Thank you for your kind words! We’re so glad to hear that our fast turnaround and accurate results made your experience a positive one. Your trust means a lot to us!
Test is great
Test is great.
I did the prostate test. I used medical chlorhexidine to clean genitals and washed with water afterwards. After test came back negative. I read in the test that chlorhexidine is a PCR inhibitor, so now I have doubts about accuracy of the test. There should be more warnings in instructions about what to avoid.
28 September 2025
Reply from MicroGenDX
Thank you for your honest feedback — we truly appreciate it. You bring up a great point about chlorhexidine, as it can indeed interfere with PCR results. We’ll make sure to pass your suggestion along to our team to help improve future instructions. We’re glad you shared this, and our support team would be happy to review your results with you directly if you’d like. 1-855-208-0019.
I don't play doctor often
I don't play doctor often, but when I do I use MicroGenDX to find answers to my medical issues!
Seriously...Very fast turnaround. Results were clear and concise. I would use this service again.
26 September 2025
Reply from MicroGenDX
We love this review, thank you! 😄 We’re glad our testing made it easy to get clear answers quickly. It’s great to hear you’d choose MicroGenDX again — we’ll be here anytime you need us!
Turnaround time very fast
Turnaround time very fast, phone contact easy and informative.
25 September 2025
Reply from MicroGenDX
Thank you for your feedback! We’re happy to hear you had a smooth experience with our fast turnaround and helpful support team. Your satisfaction means a lot to us!
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