Passport Visas Express.com Reviews 

Fast response time... helpful staff

I was fortunate enough to get MELLISA when applying for a visa. She made the process for me what seemed insurmountable;doable. She is such a kind encouraging person. Passport express is fortunate to have such an employee.

Instructions where well thought out, making the process easy.

Was not easy to navigate,

Helped when I needed help. Those I interacted with were polite, had good attitudes, and were helpful. The best part they were real. Thank you

The agents are responsive and very helpful with the process.

Very efficient and helpful. They answered questions quickly and returned the passport on time.

Kim was very helpful, professional, and kind.

I so appreciate being assigned a counselor who dealt with our request in such a timely manner! In addition, the communication was extremely articulate and I so appreciate the counselors answering my question.

Excellent response time. Very satisfied.

Very helpful and prompt.

I went on-line to apply for my UK Visa and found the whole process very easy. I made one mistake and wrote down one question, and was immediately called back with a response and a solution.

It was approved promptly after submitting and then on change was requested.

Well lets get down to the brass tacks. I put in for a visa for India. Two days later I had the pleasure of receiving a call your customer service rep's. I wish I had wrote her name down. It's one thing to get a call for making admin mistakes on my application form. But I received three calls from one of the nicest ladies I have talked from any customer rep. She was helpful, understanding, and even help my co-worker with his visa issue's. (We are traveling to the same country on the same job). My name is Hank Smith my app ID number is I004V386E426. Please find this young lady and thank her for us. This great service to this customer without sugar coating it outstanding.
Please feel free to call me. +1-478-442-2885

Thank you for being there to help me with some odd questions on the forms. Thank you for prompt service on our China Visa.

I want visitors the Colombia

The hassle of running into glitches when on the website for the Uganda passport was eliminated! Your form was quick and easy to fill out and apart from needing to scan the passport, which I now have a copy of, and repeating the photo which required a minor change, it was smooth and easy.

Quick and efficient

#1 I got all the Visas we needed and had no issues whatsoever wth our border crossings. Thanks.

#2 I found the workflow and confirmations somewhat confusing. After we subbmitted the paperwork I did not feel reassured I had gotten it all right. I was relieved to learn that everything was in order when we did finally get the visas.