The process was very easy and you could track the status on line. The computer generated messages did create some confusion for me because they didn’t seem accurate but contacting someone through the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Even though the China visa process is arduous and confusing, Passport Visa Express helped us maneuver the process and got the result we needed in record time. Not cheap but worth the cost.
Having dealt with another passport company for about the same amount of money and not gotten any help, not even a hint, I ended that relationship, got a refund, and employed passport visa express.com... See more
I discovered my passport was going to expire in March and I am scheduled to go on a cruise in January, didn’t realize it had to still be valid for 6 months beyond cruise date. PANIC! I found Passport... See more
Company details
Written by the company
We are a privately owned and operated expediting company dedicated to providing superb customer service and personal attention to your Passport and Visa expediting needs. For more than a decade, we've been a trusted partner of individuals and businesses and have handled thousands of travelers' vital documents with speed and care. Let us help get you there!
Passport Visas Express
Written by the company
Contact info
1911 N. Fort Myer Drive # 104, 22209, Arlington, United States
- 1-888-596-6028
- CustomerService@passportvisasexpress.com
- passportvisasexpress.com
4.8
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 12% of negative reviews
Typically replies within 1 month
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Kim was excellent
Kim was excellent. I had difficulty getting my photo attached. Kim called me twice and emailed me to help. She was outstanding.
11 March 2026
Fast and quality
Very fast service and very prompt and effective assistance in getting our visas to China
10 March 2026
Everything was done quickly and efficiently
Everything was done quickly and efficiently and I was really impressed with the timely communication I received and a real person quickly answered the phone and answered my question when I called.
10 March 2026
Great help for the technologically challenged
I am very challenged when it comes to technology so it was wonderful to have the folks at Passport Visas Express there to help. They were pleasant and responded via messaging, e-mail or phone very quickly to any questions I had.
2 March 2026
Simple and fast.
6 March 2026
Have all your documentation ready
It was a simple and easy process with a quick turn around time.
23 February 2026
Picture
It was not difficult except I do not know how to upload pictures and the first picture was unacceptable even though it meant the standard for passport pictures.
24 February 2026
Not an efficient process
The website which was supposed to keep me updated on the status of the visa was not updated. My application needed a revised document that was never communicated so the process stalled a few days until I called and discovered the problem.
24 February 2026
The Chat feature was very helpful
The Chat feature was very helpful and I used it several times to help navigate through the process of getting a tourist visa to China. I also appreciated the ability to send my passports in via FedEx and receive them back that way - saving two trips to the city for two of us; this was very convenient.
25 February 2026
Very efficient service and easy to…
Very efficient service and easy to submit the documents online.
23 February 2026
Good visa experience
Everything went smoothly and visa was delivered within the projected time frame.
23 February 2026
A difficult visa made simple!
I was fortunate enough to get MELLISA when applying for a visa. She made the process for me what seemed insurmountable;doable. She is such a kind encouraging person. Passport express is fortunate to have such an employee.
27 February 2026
Unprompted review
Instructions where well thought out
Instructions where well thought out, making the process easy.
20 February 2026
Helped when I needed help. Smooth process!
Helped when I needed help. Those I interacted with were polite, had good attitudes, and were helpful. The best part they were real. Thank you
12 February 2026
The agents are responsive and very…
The agents are responsive and very helpful with the process.
19 February 2026
Everyone was very helpful.
17 February 2026
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