Ordered 2 different changing robes which were great value for money and Passenger offer the larger sizes which is great for me. Returned one as it didn’t quite fit but the returns process was very eas... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My first purchase from Passenger and wont be my last. The product was EXACTLY as advertised. Zero disappointment upon receiving in the mail (in the recyclable packaging - bonus points!). The sizing w... See more
Company replied
Quick delivery. Really excellent quality garments - men's shorts, men's wicking top & women's shirt - all well made, nicely cut and fit well. Hubby very pleased with his items - the shorts have become... See more
Company replied
I was absolutely delighted with my order from Passenger. The quality of the clothing is excellent, and everything was exactly as described. The items fit well, feel really comfortable, and are clearly... See more
Company details
- Clothing Store
- Men's Clothing Store
- Outdoor Clothing and Equipment Shop
- Outerwear Store
- Women's Clothing Store
About Passenger
Written by the company
Passenger is a responsible outdoor clothing and gear brand rooted in nature, connection, and wellbeing. Our purpose is to inspire meaningful escapism, enabling more people to spend more time pursuing their passions.
High-quality, stylish, and built to perform, our products blend function and responsibility, leaving a smaller footprint. Everything you need, nothing you don’t. For every order, we plant a tree.
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Responsibility
Contact us
Passenger
Written by the company
- Two million trees planted and counting...
- We know that by inspiring people to spend more time outdoors and offering a product that enables them to do that easily, people will fall in love with the outdoors. And in turn will want to protect the places where they play, look after them and advocate for them. This is why our Plant & Protect programme is so important to us. For every order, we plant a tree, and continue to protect acres and acres of rainforest in partnership with two amazing conservation charities, Trees for the Future and Rainforest Trust.
Contact info
Passenger, Hampshire, United Kingdom
- hello@passenger-clothing.com
- passenger-clothing.com
4.6
Excellent
51K reviews
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Great length and pockets !
I bought a maxi dress - great length (5’8”) and has pockets. Loved it so much I bought in another colour. Good packaging and quick delivery.
23 June 2026
Reply from Passenger
Hello Fiona,
Thanks for taking the time to leave your review, we really appreciate your feedback.
We are pleased to hear that the maxi dress offers an ideal length for your height and that you are enjoying the addition of pockets.
Securing a second colour is a wonderful compliment to the design. Thank you also for noting our prompt delivery and secure packaging.
Thanks again,
Jess
Passenger Team
I’ve returned my item as it was the…
I’ve returned my item as it was the wrong size and despite you saying you’re processing, I’ve not had any refund or update on when I will receive my refund. Following your initial email that states you’re processing my refund, you’ve then sent me another email asking how the product is that I’ve returned.
23 June 2026
Reply from Passenger
Hello Fiona,
We're sorry to hear that you have not yet received your refund, please do get in touch with our customer service team directly at hello@passenger-clothing.com so that our team can assist you further.
Many thanks,
Amber
Passenger Team
Reply from Passenger
Hello Peck,
Thanks for taking the time to leave your review, we really appreciate your feedback.
Its nice to hear that you think we have nice styles and you also think our culture is nice!
Thanks again,
Jess
Passenger Team
Towel lined dry robe
Towel lined dry robe, my usual size is UK10 or M, decided to go for S as I may be using it not only at the beach. It’s perfect, still plenty of room for changing and great quality, warm, windproof, didn’t get a chance to test it in the rain yet.
22 June 2026
Reply from Passenger
Hello Lina,
Thanks for taking the time to leave your review, we really appreciate your feedback.
It’s awesome to hear it still gives you plenty of room to change while being perfect for everyday wear. We’re thrilled you love the warmth and quality
Thanks again,
Jess
Passenger Team
Service is always top class
Service is always top class. Products are spot on and delivery is simple and super quick. 5stars all the way.
22 June 2026
Reply from Passenger
Hello Andy,
Thanks for taking the time to leave your review, we really appreciate your feedback.
Its great to hear you feel our service is always top class! Its also nice to hear that delivery is simple and super quick!
Thanks again,
Jess
Passenger Team
Great service and a great product
Great service and a great product! I love my new fleece, the quality is good 👍
22 June 2026
Reply from Passenger
Hello Martin,
Thanks for taking the time to leave your review, we really appreciate your feedback.
Its so nice to hear that you feel we gave great service and you though the product was great! Its great to hear that you love your new fleece!
Thanks again,
Jess
Passenger Team
Good quality and price
I like that orders are delivered quickly at a reasonable price and returns are dealt with promptly. Also, product quality is excellent with a tree planted for every order.
22 June 2026
Reply from Passenger
Hello Linda,
Thanks for taking the time to leave your review, we really appreciate your feedback.
Its great to hear that your orders always arrive quickly and that any returns you have made have been dealt with promptly. Its also nice to hear that you feel the product quality is excellent and you love that we plant a tree for every order placed.
Thanks again,
Jess
Passenger Team
Passenger always give amazing service…
Passenger always give amazing service from the point the order is placed through to delivery. Excellent communication throughout from a ethical environmentally focused company
22 June 2026
Reply from Passenger
Hello Nick,
Thanks for taking the time to leave your review, we really appreciate your feedback.
We work incredibly hard to make sure our service and communication match our commitment to the planet, so hearing this means the world to us. We appreciate you choosing Passenger and look forward to your next order!
Thanks again,
Jess
Passenger Team
Baseball cap
Bought a cap roughly same as previous one that had gotten left behind on bus . So I knew I liked it and it fitted my head without hurting . So very happy with it.
23 June 2026
Reply from Passenger
Hello Shaz,
Thanks for taking the time to leave your review, we really appreciate your feedback.
Thank you for the lovely review. We're so happy to hear that your replacement cap fits just as perfectly and comfortably as the original.
Thanks again,
Jess
Passenger Team
First time purchasing, great experience
First time purchasing. Love the style and quality of the clothing and found it true to size. I’m 185cm tall, 90kg and bought a medium fleece and shirt.
22 June 2026
Reply from Passenger
Hello Alex,
Thanks for taking the time to leave your review, we really appreciate your feedback.
We are thrilled to hear your first purchase was a success and that the medium fleece and shirt fit perfectly.
Thanks again,
Jess
Passenger Team
I paid on June 21
I paid on June 21, 2026, and it's now July 5, 2026, and I still haven't received the goods. The delivery was too slow. I've already lost 15% before even receiving the goods (the price fluctuates too much).
22 June 2026
Reply from Passenger
Hello Hai Bin,
We're sorry to hear that you have not yet received your order, please do get in touch with our customer service team directly at hello@passenger-clothing.com so that our team can assist you further. We're currently in the midst of our summer sale which is why the prices may be different to what you paid before the sale.
Many thanks,
Amber
Passenger Team
Love ordering again and again and never disappointed
Love the clothes, quality and the sizing- seamless service from order to delivery and wonderful how eco conscious you are and ethically sound x
22 June 2026
Reply from Passenger
Hello Dawn,
Thanks for taking the time to leave your review, we really appreciate your feedback.
We work hard to make sure our gear is high-quality, fits perfectly, and respects the planet, so we are thrilled to hear you had such a seamless experience. Thanks for being part of our journey
Thanks again,
Jess
Passenger Team
so happy with your product
so happy with your product! helping the environment and the ecosystem! tshirt feels good and look good. people actually notice me. Thank You! continue what you are doing! we keep on supporting!
22 June 2026
Reply from Passenger
Hello Wenzo,
Thanks for taking the time to leave your review, we really appreciate your feedback.
Hearing that you love the feel, look, and our eco-mission means everything to us. We love that you’re getting noticed out there, keep wearing it proudly, and we promise to keep doing what we do!
Thanks again,
Jess
Passenger Team
Love the jackets
Love the jackets
Blue waterproof is amazing
Even better when they have sales
22 June 2026
Reply from Passenger
Hello,
Thanks for taking the time to leave your review, we really appreciate your feedback.
Its great to hear you love your new jackets and you think the blue on is amazing!
Thanks again,
Jess
Passenger Team
Lovely coat but the colours were…
Lovely coat but the colours were different from what was advertised so I had to return it
22 June 2026
Reply from Passenger
Hello Gill,
Thank you for your feedback, we're sorry to hear this was not as expected - we'll take a look into this.
Thanks for returning it, please don't hesitate to get in touch at hello@passenger-clothing.com if you need any further assistance.
Many thanks,
Amber
Passenger Team
Very good product quality
Very good product quality. Fast delivery and accessible prices.
22 June 2026
Reply from Passenger
Hello Leo,
Thanks for taking the time to leave your review, we really appreciate your feedback.
Its nice to hear that you though the product was very good quality and that the delivery was fast!
Thanks again,
Jess
Passenger Team
Excellent quality and service…
Ordered 2 different changing robes which were great value for money and Passenger offer the larger sizes which is great for me. Returned one as it didn’t quite fit but the returns process was very easy. Will definitely be ordering again. Thank you passenger for great quality and service.
22 June 2026
Reply from Passenger
Hello Lisa,
Thanks for taking the time to leave your review, we really appreciate your feedback.
We love hearing that you enjoyed the quality and that our sizing hit the mark. We try to make returns as seamless as possible, so we're glad it was an easy process for you. See you on the next order!
Thanks again,
Jess
Passenger Team
Fast service amd great product
22 June 2026
Reply from Passenger
Hello Customer,
Thanks for taking the time to leave your review, we really appreciate your feedback.
Its great to hear your order arrived fast and you though the product was great!
Thanks again,
Jess
Passenger Team
Easy ordering
Easy ordering, amazing choice of colours.
Great quality goods and loving that a tree is planted for each purchase.
Quick dispatch and delivery.
22 June 2026
Reply from Passenger
Hello Moira,
Thanks for taking the time to leave your review, we really appreciate your feedback.
We’re so glad we could deliver great quality, vibrant colours, and lightning-fast shipping straight to your door. Plus, knowing there's a new tree growing out there thanks to your order makes it even better
Thanks again,
Jess
Passenger Team
Was worried about buying on line…
Was worried about buying on line without a tactile experience, but no problem! (2 orders). Good designs and attention to design detail.
22 June 2026
Reply from Passenger
Hello John,
Thanks for taking the time to leave your review, we really appreciate your feedback.
Was worried about buying on line without a tactile experience, but no problem! (2 orders). Good designs and attention to design detail.
Thanks again,
Jess
Passenger Team
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