1. All contacts with Parklet is via Naomi Standen. She is outstanding. Client-centric, timely response and clear instruction. 2. Monthly commission of 20% too high. Propose 20% first month and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s a well run company the person who is using my drive has a small car that only needs it at weekends so good for me. The only negative I have is the high charge when a person first starts which wou... See more
Excellent service and a responsive, helpful customer service. I have been with them years and am more than satisfied. I would be happy to recommend them.
Some how there are small voids between lettings.Keep client informed on regular basis as to letting process.
Company details
Information provided by various external sources
ParkLet was launched in 2004 to offer an alternative to traditional parking. Parking had, and continues to, become ever more expensive and more difficult to find. Congestion and traffic is on the increase, whilst the government actively discourages the provision of parking spaces to try and encourage people out of their cars and onto crumbling public transport. The founder members had noticed unused private parking spaces in areas where parking was in high demand. ParkLet was created to offer an effective marketplace and management service for the letting of these parking spaces and garages. Over the years the team has grown, and our systems evolved to enable us to become the UK’s leading agent for parking spaces and garages. We currently have in excess of 20,000 spaces advertised to let, across the whole of the UK. Our Landlords include residential clients with a single space, as well as most of the national car park companies and councils, and most things in between. Our aim moving forwards is to remain completely focused on contract parking and garages, and continue to invest in our systems and staff so that we can offer our customers an ever improving experience.
Contact info
Unit 3a, Dedham vale Business centre, CO76BL, Colchester, United Kingdom
- 03300563399
- info@parklet.co.uk
- parklet.co.uk
3.9
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
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Wouldn’t recommend them their fees are…
Wouldn’t recommend them their fees are way to high absolute rip off
20 October 2024
Unprompted review
This platform charges a lot of…
This platform charges a lot of commission. And anyways not getting much of parking requests here. I got this one request for 10 days on which such a high commission was charged 25 percent and vat on top of it. And I lost other parking requests for better price and longer duration because of the commitment here.
8 October 2024
Proactive Parking Space letting Agency.
Parklet are pro active in readvertising the car space ahead of end of contract, thereby securing a tenant in timely manner.
4 October 2024
It was in the right area very nice area…
It was in the right area very nice area car was and felt safe for 5 night would certainly use it again for the area west end Hyde park Paddington ect very convenient. Don't need to see anyone as long as you park in the bay your told on email to do no problem 5stars from me
6 October 2024
The tenant parked on my neighbours…
The tenant parked on my neighbours drive.
I had to pay my neighbour as well as buy them flowers. No apology.
I then get charged for renting my space.
The car remained under my neighbours front window blocking their window cleaner.
They couldn't use their own drive!
I wouldn't of minded so much but i provided a picture of my drive which is blocked paved. My neighbours is shingle.
I have a very unhappy neighbour, I am out of pocket.
I will not use this company again.
23 September 2024
Staff are friendly and helpful and…
Staff are friendly and helpful and professional
13 September 2024
Cheaper than all other parking…
Cheaper than all other parking companies around Luton.
Easy access to the airport either by Uber or the Luton Dart.
21 September 2024
I booked for the slot and when I…
I booked for the slot and when I arrived there I was told the place is nolonger used for parking. But am still struggling to get a refund
21 August 2024
good services and zero problems,
17 August 2024
Very good service and up dates and very…
Very good service and up dates and very clear information
14 August 2024
A good combination of online and human…
A good combination of online and human experience. Would recommend this app especially for those who are busy or managing car park from abroad.
2 August 2024
The comission is a bit high
14 August 2024
The idea is good
The idea is good , overall. But the customer service from the office team, which seems to be pretty much one or two people, is really bad. Kiara specially with her attitude.
1 July 2024
Unprompted review
Scammed and received two PCNs
I rented a rolling monthly parking space on parklet, this turned out to be a scam. I have received two PCNs, which I have to fight or pay.
The problem with Parklet is that the amount of due diligence that is performed on space owners is quite minimal, it seems only to be phone and email verification, which can easily be recreated.
When I reported my experience to the police, they told it was a civil matter, and they could do nothing.
However, customer support was quick to pick up the phone and all representatives were understanding and nice. I have not come to an agreeable solution from Parklet.
My advice would be to do proper verification on the space, it seems like anyone can review a space, without having stayed there.
15 August 2024
Unprompted review
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