Paket.se Reviews 

Great service, helpful support in case of any queries or rebooking.
I will definitely use again and highly recommend!

Now I am sure that you do not respect customers. Now I received a call from UPS. They do not know which fund is mine. They did not send me the box now to Orebro, and secondly, my money has not yet reached my bank account. I do not know why I made the reservation through you.

Easy to book, Quick pickup and a good price

Everything was simple and easy, despite being more than 4.000kms apart.
The price was very good also! The cheapest I found on internet.

Thanks.

Very impressed. Very fast and safe delivery

Perfect timing
Good price
And a safe delivery

Very long time delivery from Sweden to Spain (one week 😡). I never ever recommend UPS service again.

Picked up in time and delivered in time for good money

After competion of the order, which takes some time, it works perfect.

Package not delivered
I order a pick-up and shipment from an hotel in Miami (where we forgot our kids favourite stuffed animal) to Sweden, but the package did not pass customs in the US. I had filled out the papers that I should and got no information from paket.se whether there was any lack of information or what went wrong in the shipment. The stuffed animal is still very missed at home...

They seem to be a booking website for the major shipping companies. I booked a package which was collected but then UPS invoiced the receiver not the consignee or billing address which was confusing and annoying to my receiver.
When I questioned this I got an absolutely unacceptable reply.... blunt and dismissive... "take this up with UPS". Will never use them again and revoked going direct to the shipping company as Paket will not lift a finger to do anything for you... except count your cash

We have made a mistake in the received person information, for our delivery, we contacted paket.se by mail and they help w our problem

At first the forgot to come the time set, but they did everything to mend it as soon as possible. They came then again when accorded, and the lady who came to pick up the packages was very very kind. Then I was informed everyday about my packages, and they arrived at the door in a very good condition, so I can not say anything else, but that if I need to send packages again, I will use this service, and definitely recommend them to my friends.

Although the shipping ordering process is convenient, there is zero customer support. When USP (USA) lost the package, they investigated and supposedly notified paket.se of the claim and to reimburse the sender. Paket never contacted me. On paket's website they do not provide a phone number but an online submission form that I used 4 times over a month, without response (incompetence or intentional fraud?). The email address provided in the original order confirmation email (se_support paket.se) as well as support paket.se (found elsewhere) both bounce (incompetence or intentional fraud?). I tried writing from 3-4 different email addresses, and different servers to eliminate any problem from my end. I called their phone number (not listed on their website) 4 times, mostly getting the runaround (such as "there is no claim on this parcel"; "we have not received any messages"; "it's now over 60 days since the loss and too late to claim"; "I will look into this and email you" = nothing). I was given 2 other email addresses (jab billigpakke.no and mail paket.se) which I tried. After 3 days without reply, I made a webpage with all the information and gave the web address over the phone. Finally I received an email stating I would be reimbursed for the shipping cost in 10-12 working days (about 72 days after the loss of the package!). Never mind that the bank card lost with the package caused me lots of agro, waste of time and money. So far they have shown no acknowledgement nor intention to provide working means of contact on their website. Obviously it serves their purpose to not receive any customer complaints or claims, and to hold-on to the shipping fee forever or as long as possible. I recommend customers test paket's online contact form and email address before giving them any money.

Good and fast service. Should have got 5 stars if they not charged 5€ for daily updates via mail but I got nothing.

all very smooth - it's a bit confusing with the weight in the order vs. weight on the shipment tag - but worked out all fine.

Very professional! Easy and accurate!

It worked perfect, but I had to use chrome