paireyewear.com Reviews 

143
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, most reviewers were let down by their experience overall. Many customers faced significant delays and issues with order fulfillment, including missing parcels, incorrect items, and long waiting times. Customer service was frequently described as abysmal and unhelpful, often providing generic responses or failing to resolve problems. People also reported widespread quality concerns with products, noting flimsy toppers, weak magnets causing them to fall off, and glasses that did not stay on their face. However, some customers appreciated the product concept, designs, and the versatility of the glasses. Despite this, others mentioned issues with prescriptions not being supported or incorrect, and unexpected membership charges.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing disappointment regarding the quality... See more

Order

Reviewers highlight negative aspects of order fulfillment, with many customers reporting significant delays... See more

Customer service

Customers had negative experiences with customer service, often describing it as abysmal, non-existent, or... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing dissatisfaction with the... See more

Delivery service

Clients share negative opinions on delivery service, with many experiencing frustrating and unexpectedly long... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Don't waste your time and money! I have had 2 pairs of frames and nearly 100 toppers, the company use to be very efficient, but a number of issues over the last few months, some flimsy and bent topper... See more

Rated 1 out of 5 stars

My wife used to only buy her glasses from Pair Eyewear but this last time they charged her for a subscription that she didn't know she was getting and then refused to refund the $30 for the subscripti... See more

Rated 1 out of 5 stars

Very expensive and toppers pop off so easy. Couldn’t even wear the sun glass topper when windy, because they kept blowing off. Magnets are not nearly strong enough to hold them on and paying $25 per t... See more

Rated 1 out of 5 stars

Customer service abysmal. I placed an order in response to an email touting delivery by July 4th. I ordered the day before the deadline and am still waiting 25 days later. They have made zero effort t... See more



Contact info

1.5

Bad

TrustScore 1.5 out of 5

143 reviews

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1.5

All reviews

(143)

78 reviews in the last 12 months

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