P Louise Reviews 

Fantastic experience, better than expected! Staff were great and played a massive part making it fun and fancy!

Make up bought for my daughter. Quick delivery and came in a beautiful looking box- perfect for gifting! Very impressed

Quick delivery and communication, contacted customer service for support and immediate response, issue was on my side not Plouise - this was over the weekend when most customer services are closed, very impressed, one happy granddaughter, thanks again

I ordered 6 x 30 pound mystery boxes for my 6 granddaughters which they had asked for on there Christmas lists last year but didn't manage to get them and that was my fault .so this year I thought I would order them for this year in plenty of time so I ordered them a few days ago .and 2 days later plouise delivered but not what I wanted they sent 2 boxes with everything all flung in between the 2 boxes .I emailed them and was told they all get sent in the one package box.I opened one of the boxes expecting to find individual mystery boxes after all if you ordered 6 x mystery boxes as on the picture saying mystery box but instead you find everything just flung in one box if i wanted a large box thats what I would have ordered and not paid nearly 160 pound for it contacted customer services waste of time they aren't interested so I will have 6 disappointed granddaughters this Christmas because plouise cant send the proper order that you have asked for in the first place so definitely would not rate this

Evie and Reece🐐🐐🐐🐐

The girls had so much fun 💕💕💕

Amazing experience. Kids loved it. Felt it was great value for money.
Food was amazing.
Great experience for all.

I ordered from Plouise expecting new products, but received a used makeup palette, The brush had visible eyeshadow residue and came with no protective packaging. I returned the item immediately, and USPS tracking confirms it was delivered to the seller. Despite this, Plouise USA on TikTok Shop claims they did not receive the return.

Research shows this isn’t an isolated case, others have reported receiving empty boxes, misrepresented products, and difficulty getting refunds. This pattern of misleading practices and poor customer service is extremely concerning.

I cannot recommend this seller. Buyers should document everything carefully if ordering, and consider avoiding Plouise altogether.

I was on live TikTok 5th sept bought the mini me won the big jackpot I was so excited got mini me delivered next day never got jackpot box so waited few days also ordered other items emailed them to get back a picture of delivery’s what was not the jackpot box it was all other deliveries to be told I have had the tracking an nothing else can be done I did not receive this box and I order a lot from
Lives shocking really I have seen alot saying they did not get jackpot box feel annoyed as i actually have spent so much money with p Louise .

I ordered and paid for my budget box and it just wasn’t sent out. I’m just out $50. Can’t get a single person in that company to help you, but they will take your money, especially from America. Don’t get bamboozled.

What a lovely morning we had here at p Louise. The staff are amazing. The girls didn’t stop smiling. Plenty to do and well worth a visit

I had a birthday day out to plousie cafe and then had the experience. It was so fun. The bags were really fun to colour and I really enjoyed the games
By jess age 10

Evie- amazing day. Really really nice food.fun games x

Attended the summer event today with my granddaughter i have to say it was worth the round 4hour trip from coventry to attend my granddaughter loved every minute from the decorating activities we did and ice cream , the amazing decor and full array of products . All the staff were amazing but Declan was exceptional he was super helpful and welcoming despite being so busy with other visitors byt he took the time to ask questions and how i interest in our experience and couldn't do enough to make my granddaughters experience second to none thankyou everyone .We look forward to.the Christmas event

A wonderful day out for our pre teens, every girls dream!!! Such a fantastic idea, well done P Louise!

Absolute amazing pink place , all our girls in the element, staff very friendly and welcoming, milkshakes to die for !!
Would highly recommend 🩷

Amazing day kids loved every minute

Attended the Summer Experience, our daughters had an amazing time, they loved the activities and the prizes they won. The Empire is really well themed and getting a booth in the cafe topped the visit off.

Great experience. Dalton was great. First day and he was so helpful

An amazing experience with lodes of different products that are amazing

I bought 3 sets of makeup brushes. Stones missing and brush hairs bent out. Bad quality and they refused to replace them. These were for presents which I explained but they only offered me a £3.00 credit note. I was told that because they are still useable they will not replace the two brushes that were damaged. I find this absolutely terrible and not the right way to treat your customers. Not happy and will never buy anything from P Louise again. Will be raising a charge back from my bank.