PlouiseMakeupAcademy Reviews 10,601

I had a great experience with P.Louise customer service! I reached out a couple of times—once about an order from their website and another about a Jackpot Box I didn’t receive from TikTok. Olivia res... See more

Have had a few orders now. Beautifully presented and fast delivery! Most recent order I ordered a cup and the lid was missing. Straight away a replacement was sent and had it in two days! If only othe... See more

I placed an order and rang due to not receiving my confirmation email and was a bit worried. I got a really really kind helpful lady that answered the phone and was just so happy to help with my... See more

Absolutely amazing product and absolutely amazing Customer Care. Noor you were fabulous at sorting out an issue I had. You dealt with it within an hour of emailing and I couldn’t be any more happy wit... See more

I bought gifts for my daughter's for Easter instead of eggs... Unfortunately our Royal Mail postman that day left my package on my front door, which is on a main road... Our usual postman knows to lea... See more

Thought i had missed my order! Wrote into customer services and a lovely lady called Cheyanne was amazing and Hannah was so quick in responding and sorted it within such a short period! She was fr... See more

P louise in my opinion is one of the best companys i have ever bought from... i never used to use makeup a lot and of skin care but thier products are blooming amazing 💖💖.... using thier products ha... See more

First time here and well it’s pink ! My daughter says it was really really fun and enjoyed making her own lip oil with the special little extra of her name added Staff were really helpful throughout... See more

Omg what an amazing day at Plouise. I took my 10year old daughter there for a treat. Will definitely be returning soon. The whole experience was great from the shopping to the fun and games for the ki... See more

I recently found out about P.louise via TikTok. One of my orders arrived messed up and we were able to find a solution. I have purchased over 40 times with this company and I must say anytime there's... See more

I ordered two products from the sale. Unfortunately the powder in the compact was broken. I emailed customer service and received a prompt friendly reply letting me know theyd shipped a replacement. N... See more

I ordered a voucher for my grand daughter for Christmas and couldn't find the email with the code when she wanted to order something today. I emailed you and more or less straight away you resent the... See more

Ordered from p.louise twice now, first order was perfect and second order I realized right as I pressed order that I hadnt changed my address, emailed them right away(it was late) and within 12hours I... See more

What an amazing g experience!!! So much fun. Thanks to Anna, Millie and Amira and Ella who looked after us and made our lip oil experience so awesome. Great day out x

Hannah was so great and willing to help me with an issue with my order. They replied very quickly to each correspondence and was easy and great to deal with!

All products are amazing and great. I have literally given to cousins sister and mom all adore them! It has definitely made me a repeated consumer. Their logistics is a nightmare and the worst to deal... See more

Ciara, cheyenne and Sophie have all given me great customer service my daughter didn’t put the door number on her address and the package got returned back to them but I contacted them and they have s... See more

What a fantastic experience from start to finish and certainly an improvement on experiences since the summer. The most with Maddie was amazing and lip gloss was such a cute thing to create and then p... See more

Great communication & very helpful. Thanks Eve! Products are amazing, I've bought loads of things & the budget monthly subscription box is worth it.

Lovely staff My Daughters loved the lip oil and body mist experiences Dad won the dancing competition the won new suitcase, my daughters were BUZZING Thank you x

Always good quality items. Brilliant customer services support, Safa was a great help!

First thing we saw was everyone in the theme of wearing pink. Walking inside the juice box to see ALL pink 🩷. The staff were very welcoming, helpful. They took into consideration my daughter's birthd... See more

Eve, customer service rep., responded quickly to a statement I made in passing regarding a picture I saw! Couldn't believe it, talk about service, knowledge and intitution from the extradordinary cus... See more

Love the products… love Customer Service even more! Abbie and Jodie were super friendly and quick with their responses. You can tell how much they value their customers. Cantnwaitnronger my hands on t... See more

Having ordered my PLouise items off the website I received my parcel and it was damaged and I was missing a few items pretty upset as these are lovely items I reached out to customer service a lady c... See more

As someone who is not particularly “girly” I was pleasantly surprised! Took my 11 year old daughter and her friend for her birthday and we all really enjoyed the experience. Staff were really fun and... See more

Amazing day, such fun. My daughter was in her element. The staff are super friendly and the lip gloss experience is so lush. The girls Amira, Charlotte and Anna were super lovely x

I am from the US and accidentally made a purchase on the wrong cc. Noor, helped me with patience and kindness, taking care of the order for me right away.

This is the first time i have done this! But needs to be shared, i order loads through tik tok i have £500 of missing parcel, i have reached out to plouise, tik tok and yodel all 3 will no... See more

Every member of staff was lovely, so kind and went out their way to help our daughters. Our girls loved the lip oil making. Anna and Amira were so lovely asking tonnes of questions to our girls. Perfe... See more

Bought a bundle of 2 palettes for €81,95. Unfortunately, I didn’t notice until after I ordered that buying the two palettes separately is WAY cheaper than the two palette bundle. One of the palettes... See more

My subscription box payment failed, these girls sorted this for me so quickly to make sure I got the box. They could not have been any more helpful! Thank you so much ❤️

I ordered a teddy touch box and i opened it and i wanted to check the pack your sh keychain and it was dirty ?

Great experience today for my little girls Birthday. Loved the mist making a lip gloss creation too. Staff so friendly, warm and welcoming; especially Maddie in the make your own mist. Great day out f... See more

Ordered a large and extra large box and some makeup accessories in the sale from P.Louise, my order arrived today but one of the boxes was small, so I contacted the customer service of P.Louise and th... See more

Plouise customer service, is a 1st class service, always prompt to reply. Shout out to Aleksandra for her resolving my enquiry today.

when l got in touch with Plouise the people who assisted me were so kind and helpful.

Customer service is very helpful. Bit of an issue with a product, but it was dealt with promptly, and replaced, without question. Thank you Abbie, for assisting with this, you're a star.. x

This place is just every little girl's dream. We have had a great time looking at and buying everything in sight!

Awesome products! I love everything I’ve purchased so far. Great customer service! Super easy to email questions. They respond quickly. Everyone I’ve communicated with is very helpful and super friend... See more

Very helpful friendly staff. Great experience for my daughter and niece who did the body mist experience. Staff were really lovely with them. Would recommend

Fantastic experience at the empire. Staff and service amazing and lots to keep you occupied 💗

Brilliant customer service! It really is every little girls dream

I had a problem with my delivery and contacted customer services they got back to me so quickly and solved my issue with no hesitation they are such amazing customer services.

We've had the very best day... the lip oil experience was the highlight! Nathan is a hero x

We had the best time at P. Louise! The girls absolutely loved it—we even got to make our own body spray, which was such a fun experience. The staff were incredibly welcoming and helpful from the mom... See more

Incorrect order sent by P Louise. Took several emails for them to acknowledge fault. Then item that was missing was out of stock so when I requested an alternative I had to pay the difference and addi... See more

I love everything about Plouise, their products are all amazing and their customer service is second to none. Whenever I've had an issue, which is very rare, their lovely staff have gone out of their... See more

Absolutely loved it. Every little girls dream 💕

Order number PLS#2682296 AVOID STOLE MY MONEY IGNORE ENAILS AND SAY DELIVERED 75 WORTH PF ITEMS TO MY ADDRESS AND SAY IN ENCLOSED PORCH WHICH I DONT HAVE ON MY PROPERTY AND SHOWS HIM OR HER P... See more

Absolutely brilliant day for the family, the food in the cafe was unreal ans the girls really enjoyed making their own lip oil!

Absolutely amazing experience with my 2 daughters who were absolutely in there element. Perfect atmosphere and food was delicious ! X

Ordered a mystery box £30, I ordered them a lot as I like a mystery box. This one has to be the worse and some of the items are in the sale. I got £44 worth of stuff should be £60 in the description... See more

I booked tickets for the P Louise experience as an Easter surprise for my daughter, along with a gift box and booked accommodation since we don’t live nearby. The company contacted me just over on... See more