I looked at various sites for a refurbished iphone. OzMobiles had a good number of iPhone 14s at good prices. It also offered a new battery at half price, which I took advantage of. The order was pro... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Paid $850 for s23ultra after 2 days could not start phone tried several emails for ozmobiles to phone me as I put my sim back into my old oppo but they must not own phones there as I never heard back.... See more
Company replied
Absolutely Fantastic experience 👏 Was a little apprehensive because I'd never bought a phone this way. However I'm so glad I did. Super fast arrival and Samsung Galaxy S25 Ultra in pristine condit... See more
Company replied
My 13 mini failed on me so I sadly needed to upgrade. I don’t care for the newest and greatest, just quality and working well. Got exactly that with Oz Mobiles. iPhone in exceptional condition, works... See more
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Company details
About OzMobiles
Written by the company
About Us
OzMobiles is a 100% Australian owned and operated online mobile store. We specialise in the sale of discounted new, used and ex-demo phones, as well as a wide selection of mobile phone accessories. All of our smartphones are sourced locally in Australia, and we take pride in reducing the footprint of electronic waste by extending the life-cycle of technology.Our Range
Contact info
Melbourne, Australia
- https://help.ozmobiles.com.au/hc/en-us
- ozmobiles.com.au
4.8
Excellent
19K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got the S23+ Samsung in excellent…
I got the S23+ Samsung in excellent condition and got a new battery for half price. I am very happy with it. Would definitely recommend buying through OZMobiles.
19 June 2026
Reply from OzMobiles
Thank you so much for the 5-star review! We're glad to hear your Samsung S23+ arrived in excellent condition and that you were able to take advantage of the half-price battery deal. Your recommendation means a lot to us. Enjoy your new phone! Cheers.
Has everything I need and want.
18 June 2026
Reply from OzMobiles
Thank you for the wonderful feedback. Ensuring our customers get exactly what they're looking for is always our goal. We really appreciate your support!
Awesome value
19 June 2026
Reply from OzMobiles
Thank you for the 5-star review! We're glad we could deliver awesome value for you. Cheers!
Reply from OzMobiles
Hi Jack,
Thank you for taking the time to leave a review, though we are deeply concerned by the nature of your comments. We take claims of bribery and threats seriously. We completely refute these allegations, as such actions strictly go against our core values, customer service standards, and company policies.
We have thoroughly searched our database and cannot find any customer profile, order history, or support tickets under the name "Jack Jamieson." Given the lack of matching records and the severity of your claim, it is highly likely that this review was intended for a different business.
If you did purchase a device from us under a different name or order number, please contact our customer care team directly at ozmobiles.com.au/contact with your order number so we can investigate this immediately. Otherwise, we kindly ask that you double-check the company name and remove or update this review if it was left here in error.
Very Happy from start to finish
I looked at various sites for a refurbished iphone. OzMobiles had a good number of iPhone 14s at good prices. It also offered a new battery at half price, which I took advantage of. The order was processed easily and notification that the item had been sent for delivery was the following day. It was well packaged so no danger of it being damaged.
At 70 years old I found it easy to order and the phone looks like new.
19 June 2026
Reply from OzMobiles
Thanks for the fantastic 5-star review! We're glad we could offer you a great deal on the iPhone 14 and the battery upgrade. It's wonderful to know the process was smooth and easy from start to finish. Thanks for choosing us!
The quality of the product and the…
The quality of the product and the communication could not have been better.I would highly recommend the seller.
19 June 2026
Reply from OzMobiles
We really appreciate you taking the time to share your experience. Keeping our customers informed and delivering great quality is what we do best, and it's fantastic to know you had such a positive experience. Thanks again!
Reply from OzMobiles
Thank you so much for the 5-star review! We're glad to hear your new phone arrived quickly. Enjoy the new device! Cheers.
Reply from OzMobiles
We're delighted to hear that you are satisfied with the received product's condition, and we send our appreciation for your 5-star rating! ❤
We aim to continue providing swift services and we'd be happy to serve you again if you seek another phone to purchase in the future.
Best Regards,
OzMobiles
A quality phone as advertised
A quality phone as advertised. Transfer of data from old phone to new was a little more complex than expected but not a major problem.
11 June 2026
Reply from OzMobiles
Thanks for the 4-star review! We're glad to hear your phone is a quality device exactly as advertised. Moving data between phones can definitely throw up a few unexpected loops sometimes! We always aim for a flawless experience, so if there’s anything else we could have done to make things easier and earn that final star, please let us know. Enjoy the new phone!
Plenty of
Plenty of. Communication. Product is as described Samsung S22. No negative issues and have mentioned them to a few people. I recommend Oz Mobiles and would buy from them again
18 June 2026
Reply from OzMobiles
Thank you so much for the 4-star review and for recommending Oz Mobiles to others! We’re wrapped to hear you enjoyed the communication and that your Samsung S22 arrived exactly as described. We always strive for a perfect experience, so if there is ever anything we could have done to score that final star from you, please feel free to let us know. We look forward to helping you out again next time!
Reply from OzMobiles
Thanks for the 4-star review! We're wrapped to hear your phone arrived quickly and is looking like new. We also really appreciate the feedback regarding our promotional emails—you can easily update your preferences or unsubscribe via the link at the bottom of any email, but please let us know if you need any help with this!
Reply from OzMobiles
Thank you so much for the great review. We always aim to combine competitive prices with top-quality service, so we're wrapped to hear your order hit the mark!
I bought a Mac book Air
I bought a Mac book Air, its in amazing condition
It was really easy and fast dealing with these guys
I made the purchase Sunday night and picked up the product on monday, they emailed me in the morning to let me know it was ready
9 June 2026
Reply from OzMobiles
Thanks for the 5-star review! We're wrapped to hear you had such a seamless experience and that your MacBook Air is in amazing condition. Enjoy the new Mac, and cheers for choosing us!
Phone arrived promptly as promised
Phone arrived promptly as promised. In excellent condition as described.No issues at all. Have used oz mobile before and will use again. Thank you.
10 June 2026
Reply from OzMobiles
Thanks for the 5-star review! Fantastic to hear your phone arrived exactly as promised. Cheers for choosing Oz Mobile again!
Reply from OzMobiles
Thank you for choosing OzMobiles!
We are delighted to have provided you with excellent assistance.
We look forward to transacting with you again and we'll do our best to get a perfect rating in the future.
Best Regards,
OzMobiles
Delivery service was surprisingly…
Delivery service was surprisingly accurate considering it was through Australia post. Pretty happy with phone so yea no need to return it🙂
10 June 2026
Reply from OzMobiles
Thank you for sharing your positive impression of our products and the delivery services of Australia Post.
We are delighted to have presented you with a device that is to your liking and rest assured that we'll do our best to continue providing quality products and trustworthy service in the future.
Until next time!
Best Regards,
OzMobiles
My experience with OzMobiles was very…
My experience with OzMobiles was very positive from start to finish. Clear information was presented on the website regarding the refurbished iPhone I was looking at. Any questions I had were answered promptly. The phone arrived within 3 days and is in pristine condition (as described on the website) with not a mark on it. The price, in my opinion, was very good. Overall, the experience was 'painless' and I highly recommend OzMobiles.
3 June 2026
Reply from OzMobiles
Thank you for sharing your experience. We know that clear information, good pricing, and quick delivery matter a lot, so we're glad we could make the whole process completely 'painless' for you.
Very good Iphone 14 that I purchased!!
17 June 2026
Reply from OzMobiles
Thank you for taking the time to leave a review. We are delighted that you are highly satisfied with the quality of the iPhone 14 you purchased from us.
I have purchased from OzMobiles a few…
I have purchased from OzMobiles a few times and found all purchases are reliable and quick delivery.
1 June 2026
Reply from OzMobiles
Thank you for sharing your experience. Knowing that you can rely on us for top-quality gear and fast delivery every time means the world to our team. Enjoy your latest purchase!
As always great customer service and an…
As always great customer service and an ‘as new’ refurbished product!
17 June 2026
Reply from OzMobiles
Thanks so much for the 5 stars! It's awesome to hear we hit the mark for you yet again with our service and product quality. Much appreciate the ongoing support!
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