Once again a great experience so easy and fast to get my meds. In today’s climate of being able to see a gp even for some thing that has been treated before can be a slow process. The online gp consul... See more
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Review summary
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What people talk about most
Reviews shaping this summary
July 29th to August 5th. First week done 2nd jab lunchtime today. Had no side affects apart from a little constipation but all fine. Definitely felt fuller after smaller meals and no temptation to p... See more
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I’m extremely happy with O.O.P The service is excellent. They truly care about my health and are always so friendly & helpful. My orders are processed quickly and any queries are dealt with pro... See more
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Fast delivery and my medication could not be found anywhere else including all my local pharmacies. I had to tell my doctor where I got it so he could recommend people go to Oxford Online Pharmacy. Th... See more
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Company details
About Oxford Online Pharmacy
Written by the company
Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.
In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.
Written by the company
- FREE Delivery
- On all orders over £40
- Professional Medical Advice
- From our Online Doctors or Expert Pharmacists
Contact info
Unit 7, Apollo Business Park, OX15 6AY, Banbury, United Kingdom
- 01295 262925
- help@oxfordop.co.uk
- oxfordonlinepharmacy.co.uk
4.7
Excellent
35K reviews
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Satisfied customer
Very rapid delivery. Reasonable prices. Very good information with product
23 July 2026
Reply from Oxford Online Pharmacy
We really appreciate you highlighting our fast delivery and fair pricing. It's great to know you found the product information helpful as well. We're always working to make sure our service is both reliable and straightforward for our customers.
If there's anything else we can assist with in future orders, don't hesitate to get in touch. We look forward to welcoming you back soon.
Kind Regards,
Harriet
Customer Care
Simplicity itself
Simplicity itself
Speedily despatched
Great communications/updates
Many thanks
M
3 August 2026
Reply from Oxford Online Pharmacy
Hi M,
It is brilliant to hear how straightforward you found the process and that you appreciated our prompt despatch and clear updates along the way. Thank you for letting us know the service was so smooth for you.
We look forward to helping you again whenever you need us.
Kind Regards,
Katrina
Customer Care
Always very professional service
Always very professional service, no fuss and easy x perfect x
24 July 2026
Reply from Oxford Online Pharmacy
That is wonderful to hear. We are glad you have found our service straightforward and professional, as making things simple and fuss free is really important to us. Thank you for taking the time to share your experience, and we hope you will continue to rely on us whenever you need.
Kind Regards,
Katrina
Customer Care
Efficient & responsive
2 August 2026
Reply from Oxford Online Pharmacy
We really appreciate you highlighting the efficiency and responsiveness of our service. Making sure orders are handled quickly and that support is on hand is important to us, so your feedback means a great deal. If there is ever anything else we can help with, please do not hesitate to reach out. We look forward to serving you again in the future.
Kind Regards,
Harriet
Customer Care
Very impressed very professional…
Very impressed very professional company brilliant experience delivery on time thank you
2 August 2026
Reply from Oxford Online Pharmacy
It is wonderful to hear you had such a brilliant experience with us and that your order arrived right on time. We’re pleased to have lived up to your expectations and hope you continue to find our service professional and reliable. If you need anything else in the future, we’re always here to help.
Kind Regards,
Katrina
Customer Care
Despite my order saying it was…
Despite my order saying it was delivered it wasn’t!
The courier has just dumped it on the doorstep according to the POD photo and it’s clearly been stolen by someone
2 August 2026
Reply from Oxford Online Pharmacy
I am really sorry to hear your package wasn’t where it should have been and for the frustration this has caused. That is not the delivery experience we want for our customers. Please email help@oxfordop.co.uk with the subject "TrustPilot Review" along with your order number. We will investigate this straightaway and do everything we can to help resolve it for you.
Kind Regards,
Katrina
Customer Care
Happy buyer.
Easy to deal with. Efficient too. A relatively simple process with clear communication.
23 July 2026
Reply from Oxford Online Pharmacy
We’re so pleased the process felt smooth and straightforward for you, and it’s great to know you found our communication clear at every step. Efficiency is something we strive for, so your comments really make a difference. We hope you’ll continue to rely on us whenever you need.
Kind Regards,
Harriet
Customer Care
Found the taking of pictures difficult…
Found the taking of pictures difficult and uploading them
14 July 2026
Reply from Oxford Online Pharmacy
I am sorry to hear you found it challenging to take and upload your pictures. That must have been frustrating and is certainly not the straightforward process we want for our customers. Please email help@oxfordop.co.uk with the subject "TrustPilot Review" and your order number so we can look into this further and see how we might improve your experience next time.
Kind Regards,
Katrina
Customer Care
No hassle
Simple online consultation. Good range of products. No hassle. Swift, discreet delivery. Good prices. What's not to like?
3 August 2026
Reply from Oxford Online Pharmacy
It is wonderful to hear how smooth you found the consultation process and that our range of products, discreet packaging, and quick delivery met your expectations. We are also pleased you appreciated our prices. We hope you will return whenever you need us, and please let us know if there is anything we can help with in future.
Kind Regards,
Louisa
Customer Care
I've used Oxford many times and found…
I've used Oxford many times and found their service to be excellant
1 August 2026
Reply from Oxford Online Pharmacy
It is great to know you have chosen us repeatedly and find our service to be excellent. Your loyalty does not go unnoticed and we are pleased everything has been so positive for you. We really appreciate your continued support.
Kind Regards,
Katrina
Customer Care
Using your online app
Using your online app, was so straightforward and easy to use, and the staff were always very helpful, when I need extra support!
2 August 2026
Reply from Oxford Online Pharmacy
We appreciate you sharing how simple you found our online app to use. It is wonderful to hear the process felt so smooth and that our staff made a positive difference when you needed some extra support. Your feedback means a lot to our team.
We look forward to helping you again whenever you need us.
Kind Regards,
Harriet
Customer Care
Excellent service
23 July 2026
Reply from Oxford Online Pharmacy
We really appreciate you taking a moment to share your experience. It is wonderful to know that you found our service excellent. We hope to continue providing the same high standard each time you visit us.
Kind Regards,
Harriet
Customer Care
Fast delivery and my medication could…
Fast delivery and my medication could not be found anywhere else including all my local pharmacies. I had to tell my doctor where I got it so he could recommend people go to Oxford Online Pharmacy. Thanks!
23 July 2026
Reply from Oxford Online Pharmacy
It is wonderful to know we could provide your medication when your local pharmacies were unable to help. We are pleased you found our delivery prompt and truly appreciate you sharing your experience with your doctor too. Thank you for recommending us, and we hope to continue supporting you whenever you need us.
Kind Regards,
Louisa
Customer Care
Absolutely fantastic service and always…
Absolutely fantastic service and always someone available for support if needed. Thank you
22 July 2026
Reply from Oxford Online Pharmacy
It is wonderful to know you have found our service fantastic and appreciate having support available whenever you need it. We work hard to make sure someone is always on hand for our customers and I am so pleased this has made such a difference for you. Thank you for taking the time to share your feedback. We look forward to being here for you whenever you need us in future.
Kind Regards,
Katrina
Customer Care
Easy communication and short delivery…
Easy communication and short delivery time. Clear instructions on use.
23 July 2026
Reply from Oxford Online Pharmacy
Great to know you found communication straightforward and the delivery time met your expectations. We work hard to keep everything clear and efficient, so I am glad the instructions were easy to follow. If you ever need anything further, please do not hesitate to reach out. We look forward to supporting you again in the future.
Kind Regards,
Harriet
Customer Care
Reply from Oxford Online Pharmacy
We appreciate you taking the time to share your experience. It is brilliant to hear that everything went smoothly for you. Thanks for choosing us and we hope you will return whenever you need our service.
Kind Regards,
Louisa
Customer Care
They are very thorough
They are very thorough, they want to know all the details about the people who are going to buy medication.
23 July 2026
Reply from Oxford Online Pharmacy
Thank you for sharing your thoughts. We’re glad you appreciate the thorough approach we take with every order. Our team is committed to patient safety, which is why we gather all the essential details before dispensing medication. It’s great to know that our careful process stands out to you. We hope you’ll continue to trust us with your pharmacy needs.
Kind Regards,
Louisa
Customer Care
Product works as described
2 August 2026
Reply from Oxford Online Pharmacy
Great to know the product met your expectations and performed just as described. We aim to provide clear information and reliable results, so it is always rewarding to hear when things go smoothly. Thanks for sharing your experience and choosing Oxford Online Pharmacy. We hope you will shop with us again.
Kind Regards,
Louisa
Customer Care
Reply from Oxford Online Pharmacy
It is great to know you were happy with the speed of delivery and found our product knowledge helpful. We always aim to keep our prices fair and transparent, so I am glad this met your expectations. We appreciate you choosing Oxford Online Pharmacy and hope to assist you again soon.
Kind Regards,
Harriet
Customer Care
Good overall service and will use…
Good overall service and will use Oxford on line Pharmacy again.
23 July 2026
Reply from Oxford Online Pharmacy
Thank you for sharing your feedback. It is great to know you found our service to be good overall. We are pleased you will be coming back to us, and we look forward to helping you again in future.
Kind Regards,
Katrina
Customer Care
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