Once again a great experience so easy and fast to get my meds. In today’s climate of being able to see a gp even for some thing that has been treated before can be a slow process. The online gp consul... See more
Company replied
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Review summary
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July 29th to August 5th. First week done 2nd jab lunchtime today. Had no side affects apart from a little constipation but all fine. Definitely felt fuller after smaller meals and no temptation to p... See more
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I’m extremely happy with O.O.P The service is excellent. They truly care about my health and are always so friendly & helpful. My orders are processed quickly and any queries are dealt with pro... See more
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Fast delivery and my medication could not be found anywhere else including all my local pharmacies. I had to tell my doctor where I got it so he could recommend people go to Oxford Online Pharmacy. Th... See more
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Company details
About Oxford Online Pharmacy
Written by the company
Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.
In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.
Written by the company
- FREE Delivery
- On all orders over £40
- Professional Medical Advice
- From our Online Doctors or Expert Pharmacists
Contact info
Unit 7, Apollo Business Park, OX15 6AY, Banbury, United Kingdom
- 01295 262925
- help@oxfordop.co.uk
- oxfordonlinepharmacy.co.uk
4.7
Excellent
35K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Quick professional service
Quick professional service. I’m happy to stay with this company.
2 August 2026
Reply from Oxford Online Pharmacy
We are so pleased you found our service both quick and professional. Your loyalty genuinely means a great deal to us, and it is fantastic to know you are happy staying with Oxford Online Pharmacy. If there is ever anything further we can assist with, please do get in touch. We look forward to supporting you again in the future.
Kind Regards,
Harriet
Customer Care
Ease of ordering online.
1 August 2026
Reply from Oxford Online Pharmacy
It is wonderful to hear that you found our online ordering process straightforward. We aim to make things as simple as possible so it is lovely to know that this made a difference for you. Please do come back whenever you need us.
Kind Regards,
Katrina
Customer Care
Reply from Oxford Online Pharmacy
Always lovely to hear that our speedy service is consistently meeting your expectations. We’re grateful you took the time to let us know and hope you’ll continue choosing us whenever you need.
Kind Regards,
Harriet
Customer Care
I have never used an online pharmacy…
I have never used an online pharmacy before as I was always sceptical about them but Oxford pharmacy looked legit so I made an order and to be very honest they were very careful in there decision to provide me with my medication which was a massive plus for me in that they don’t just supply prescription meds to anyone they do check your conditions and contact your doctor first but once the checks are done they provide genuine meds in quick time and delivered with all documents as if it came from your own doctor.
Highly recommend company
1 August 2026
Reply from Oxford Online Pharmacy
It is wonderful to hear that your first experience with an online pharmacy was such a positive one. Thank you for recognising our careful approach to safety and prescribing – ensuring trust and proper checks is so important to us. I'm also pleased you received your medication promptly along with all the necessary documentation.
Your kind recommendation means a great deal and we hope you will continue to choose Oxford Online Pharmacy in the future.
Kind Regards,
Katrina
Customer Care
Easy to get the cream I needed
Easy to get the cream I needed. Process was simple and smoothless and delivery was super quick
22 July 2026
Reply from Oxford Online Pharmacy
Really pleased to hear you found it straightforward to get the cream you needed and that the delivery reached you so swiftly. We work hard to make our service simple and reliable so your feedback means a lot. Thank you for sharing your experience and we hope to see you again next time you need us.
Kind Regards,
Katrina
Customer Care
Reply from Oxford Online Pharmacy
It is great to know you found the registration process straightforward and the overall service brilliant. We really appreciate you sharing your positive experience and hope you continue to find things easy each time you use our pharmacy.
Kind Regards,
Katrina
Customer Care
Webpage easy to use
Webpage easy to use. Online prescription process quick and effective.
1 August 2026
Reply from Oxford Online Pharmacy
We are grateful you took the time to share your experience. It is fantastic to hear that you found our website straightforward and that the prescription process was efficient for you. Knowing our service made things simple is what we aim for. We hope you will choose us again in the future whenever you need pharmacy support.
Kind Regards,
Harriet
Customer Care
Excellent review of my background and…
Excellent review of my background and quick delivery.
21 July 2026
Reply from Oxford Online Pharmacy
It is wonderful to hear you felt the background review was thorough and that your order arrived promptly. We always aim to combine careful attention with a fast, efficient service, so your feedback is greatly appreciated. We hope you will choose Oxford Online Pharmacy again for your future needs.
Kind Regards,
Harriet
Customer Care
To many of the items were out of stock.
21 July 2026
Reply from Oxford Online Pharmacy
I am really sorry to hear that you found so many items out of stock. I completely understand how disappointing and inconvenient this must have been. If you would be willing to email help@oxfordop.co.uk with the subject TrustPilot Review and include your order number, we can look into this in more detail and do our best to help.
Kind Regards,
Harriet
Customer Care
The staff at this Company make it a…
The staff at this Company make it a world class service, it is as simple as that .
From customer service to the pharmacists, to the administration, they are totally brilliant.
On my most recent purchase, Paul on customer service, and Hina on the pharmaceutical side made my experience seamless yet again.
They treat you like a person and not a number, they care!.
They don’t want just make money as a business, they take ownership of the issue, communicate internally, and with you to make sure that whatever it is that you want is safe and the best for you as an individual.
I have no hesitation recommending this company to anybody that wants a medical product, safe in the knowledge that they will receive the same excellent service as myself.
Louise, Warwickshire.
1 August 2026
Reply from Oxford Online Pharmacy
Hi Louise,
It is heartening to know our team has made such a positive impression and continues to provide the attentive, personalised care you value. Your recognition of Paul and Hina will be shared with them—feedback like yours means a great deal to us all. We are genuinely committed to ensuring each customer feels seen and supported at every step.
Thank you for your thoughtful recommendation and for choosing us time and again.
Kind Regards,
Katrina
Customer Care
Smart service,delivered on time
21 July 2026
Reply from Oxford Online Pharmacy
It is fantastic to hear that you found our service efficient and your order arrived promptly. Reliability is very important to us, so your kind words mean a great deal. We hope your experience encourages you to return whenever you need us.
Kind Regards,
Harriet
Customer Care
Reply from Oxford Online Pharmacy
Your comments about the speedy delivery and finding exactly what you needed are great to hear. We always aim to make things quick and straightforward for our customers. It’s brilliant to know you’d choose us again.
We look forward to helping you next time.
Kind Regards,
Katrina
Customer Care
Reply from Oxford Online Pharmacy
Thank you for sharing your experience. It is wonderful to know you found our process straightforward and hassle free. We always aim to make things as smooth as possible for our customers and your feedback encourages us to keep things simple. Please do think of us again whenever you need our service.
Kind Regards,
Katrina
Customer Care
Easy and great prices
21 July 2026
Reply from Oxford Online Pharmacy
It is wonderful to hear you found the process straightforward and the pricing competitive. We aim to make ordering as simple as possible while offering good value, so your feedback is appreciated. Looking forward to supporting you again whenever you need us.
Kind Regards,
Louisa
Customer Care
Reply from Oxford Online Pharmacy
Thank you for taking a moment to share your experience. We are so pleased you found our service excellent. Your feedback encourages us to keep delivering the reliable care and efficiency you expect. We hope to continue supporting you whenever you need us.
Kind Regards,
Louisa
Customer Care
The ordering process is very smooth and…
The ordering process is very smooth and seamless. The company keeps the recipient well informed of the delivery timing. The post office is there deliverer and they also keep the receiver up to date on the arrival of goods.
31 July 2026
Reply from Oxford Online Pharmacy
It is wonderful to know you found the ordering process so straightforward and that both we and the post office kept you updated every step of the way. Keeping our customers informed is important to us, so it's great to receive your feedback on this.
We hope you continue to enjoy the convenience of shopping with Oxford Online Pharmacy.
Kind Regards,
Harriet
Customer Care
Quick service
Quick service, website easy to use including medical questionnaire. Medications appear genuine.
12 June 2026
Reply from Oxford Online Pharmacy
Thank you for sharing your experience. It is fantastic to know you found the website straightforward and that the medical questionnaire was simple to complete. We also appreciate your comments on the authenticity of our medications and the speed of our service.
We hope you continue to use Oxford Online Pharmacy for your future needs.
Kind Regards,
Harriet
Customer Care
Reply from Oxford Online Pharmacy
It is wonderful to hear you were pleased with the speed of our service. We work hard to make sure your orders reach you quickly and reliably, so your feedback really means a lot. Thank you for sharing your experience.
We look forward to helping you again in the future.
Kind Regards,
Katrina
Customer Care
Reply from Oxford Online Pharmacy
We are thrilled you found us and glad our efficient and professional service made a positive impression. Your feedback is so encouraging for the team. We hope you will continue to use us for your future pharmacy needs.
Kind Regards,
Harriet
Customer Care
Reply from Oxford Online Pharmacy
It's lovely to know you have been happy with both our communication and the product you received. Making sure everything is clear and reliable for our customers is always a top priority. We truly appreciate you sharing your positive experience and hope we'll have the pleasure of assisting you again in the future.
Kind Regards,
Katrina
Customer Care
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