This is definately not the best broker on the market. Pros: - TradeLocker platform support - Quick Customer Support - Website design - Supports crypto as deposit - High leverage (up to... See more
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Stay away! My account was hacked and they did absolutely nothing to help me but freeze my account and deny that anything occurred. They actually placed the blame back on me and noted maybe someone i... See more
What in the world! I have been trying to get my money out of their group and the it will say, I'm sorry, it's been three days, and now you have to try again. And if my money is there, they're going to... See more
Osprey login processing extremely frustrated I spent the hole day trying figure how to make a SSO password. I still haven't been able to login after creating an account. Can't they make a much simpler... See more
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Company details
Written by the company
OspreyFX is a lightning fast ECN forex broker offering up to 1:500 leverage on Forex, Cryptos, CFD's, Stocks and Commodities with full STP execution.
Contact info
St. Vincent & Grenadines
- ospreyfx.com
You should know
2.3
Poor
184 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from OspreyFX
Thank you for your feedback. We're always happy to see our clients enjoy our offerings! Cheers!
Easy and knowledgeable in resolving my…
Easy and knowledgeable in resolving my identity verification issue.
27 May 2023
Unprompted review
Reply from OspreyFX
Thank you for your feedback. We're always happy to see our clients enjoy our offerings! Cheers!
support is fast and professional
support is fast and professional, thank you dante
18 May 2023
Unprompted review
Reply from OspreyFX
We're always happy to see our clients enjoy our offerings! Thank you for your feedback.
Support was quick to respond!
Chris was helpful in getting me logged into my account. The platform is easy to use--just needed to know which server to use. Great customer service.
17 May 2023
Unprompted review
Reply from OspreyFX
Thank you for your feedback. We're always happy to see our clients enjoy our offerings!
the patience and professionalism
16 May 2023
Unprompted review
Reply from OspreyFX
Thank you for your feedback. We're always happy to see our clients enjoy our offerings!
Good broker.
16 May 2023
Unprompted review
Reply from OspreyFX
Thank you for your feedback. We're always happy to see our clients enjoy our offerings!
They respond fairly quick
They respond fairly quick, and make sure to answer any questions related to their platform. I also like the reading material they give so each user can be more comfortable with the platform.
15 May 2023
Unprompted review
Reply from OspreyFX
Thank you for your feedback. We're always happy to see our clients enjoy our offerings!
solid trustworthy broker
solid trustworthy broker, a trading friend led me to this broker i was using lqdfx before but found this to be much better service, spreads, and all around trust, ill always use them as long as i trade based on how its gone with them the last 2 years
5 May 2023
Unprompted review
Reply from OspreyFX
Thank you for your feedback. We at OspreyFX strive to ensure customer satisfaction and we're always happy to see our clients enjoy our offerings! Cheers!
i have tried depositing money to my…
i have tried depositing money to my broker for 3 days in a row , everytime i ask for help they can never resolove the problem
11 May 2023
Unprompted review
Reply from OspreyFX
Dear Ellis,
We are sorry to hear that you have had a frustrating experience while trying to deposit funds into your trading account. We apologize for any inconvenience this may have caused you.
Upon reviewing our records, we found that our team did reach out to you in response to your inquiries. We provided instructions on how to complete the deposit, as it seemed that the correct procedure was not being followed. However, it appears that we did not receive a reply from you.
We genuinely want to assist you in resolving the deposit issue, and we made further attempts to contact you. Regrettably, we were unable to reach you at that time. We have scheduled another call attempt for today and hope to connect with you successfully.
We appreciate your patience during this process, and we are committed to guiding you through a smooth start to your journey with OspreyFX. If there is any additional information or assistance you require, please do not hesitate to reach out to us. We are here to help.
Thank you for bringing this matter to our attention, and we look forward to speaking with you soon.
Best regards,
Osprey FX Team
Friendly Team
The team at OspreyFX welcome everyone with respect and wellbeing, the 24/7 support makes it even easier if you're stuck and need some help. I think this makes it so much easier for people who are new and are still figuring the interface out. Deposits/Withdraws are simple, this makes managing your portfolio 100x times easier.
Honestly can say I've had a great experience so far!
9 May 2023
Unprompted review
Reply from OspreyFX
Thank you for your feedback. We really appreciate it.
The best Broker hands down. up to 500x leverage and you can trade almost anything from one account Such as indices, stocks, forex, crypto. Sky is the limit.
I've been using this broker for like a year. Have not had any issues. The support reps have always been prompt and very polite. I once had an issue logging into to my MT5 account so a Support Rep called me to walk me through every fix that he could come up with. Turns out I was continuously entering my password wrong due to CAPS lock SMH. Even then the guy didnt get frustrated or anything.
Prior to opening an account here, I saw some bad reviews on google or something, Listen, Do yourself a favor and don't listen to those. If you do it would be like shooting yourself in your own foot.
I have not had any issues with deposits, withdrawals, server latency/connection issues or anything.
This is a good company. I literally dare you to open an account with OspreyFX, Get familiar with their spreads/commsisions, Then go open accounts at other brokers and see what you get... I BET you will prefer Ospreyfx over whoever the competition is.
With up to 500x leverage, Metatrader 4 & 5 as trading platform options, also Tradelocker like Tr@dingView.
They have plenty of platforms, plenty of margin, open numerous accounts and set your desired leverage amounts, transfers between you different accounts/ main wallets are seamless. With fast deposits and withdrawals, Truly tight spreads and low commission costs. On top of it all you can even trade the .pro and .var and .mini instrument types from the exact same account without having to create new accounts. To top it all off. You can trade almost anything from Metals, Energies, Cryptos, and even stocks!
Yes I said stocks. ALL from the same exact account.
One more thing. Yes they do also have funded account challenges but the thing I want to touch on is there affiliate program.
I have not yet taken advantage of this but I looked into it and you would be surprised by the insane amounts of money you could easily make just by grinding to get 10-15 referrals. After I crunched some numbers I started to realize how few people I would actually need to get to come over to Osprey before I could potentially make about 1k every couple weeks and it wasn't much.
If not anything go open an account and look into that. The potential gains are nuts.
To be clear I am not paid by Osprey or nothing like that. ehm ehm but if they wanna throw me a free challenge opportunity. I wouldnt oppose :)
Seriously though, I'm just a regular guy still working my regular job until one day I don't have to anymore. I cannot say when that will be but I can say that i will still be right here at OspreyFX
6 May 2023
Unprompted review
Reply from OspreyFX
Thank you for your feedback. We at OspreyFX strive to ensure customer satisfaction and we're always happy to see our clients enjoy our offerings! Cheers!
TERRIBLE B-BOOKS PROPFIRM
Terrible b-books propfirm. They pretend that they are A books but they aren't. The tradings enviorment is the worst I have ever experienced. There a much better options then Osprey. Be aware don't make the same mistake as me. Don't work with Osprey they are not reliable.
12 April 2023
Unprompted review
Reply from OspreyFX
Dear Jaap,
We're sorry to hear that you had a negative experience while trading with us. Unfortunately, we were not able to find your details on our system or any conversation you may have had with our team. We'd like to clarify that we are not a B-Book broker, since we do not work with a 'Market-Makers' model. In fact, we operate on a hybrid model that combines elements of both ECN (Electronic Communications Network) and STP (Straight Through Processing) models, which is the contrary of what a B-Book model is. We pride ourselves on offering our clients a transparent and reliable trading environment.
We understand that the trading environment may not have met your expectations, and we apologize for any inconvenience this may have caused. We'd be happy to work with you to resolve any issues you may have encountered. Please don't hesitate to contact our team through the live chat on our website or at support@ospreyfx.com for assistance.
For more information about our trading model, please refer to this article on our website: https://ospreyfx.com/true-ecn-vs-stp-brokers-why-hybrid-triumphs/.
Thank you for taking the time to share your feedback with us. We hope to have the opportunity to improve your experience in the future.
Best regards,
OspreyFX Team
Customer Service Chat
Quick fix with my account. Now I am able to login and trade! Thanks!
18 April 2023
Unprompted review
Reply from OspreyFX
Thank you for your feedback. We at OspreyFX strive to ensure customer satisfaction and we're always happy to see our clients enjoy our offerings! Cheers!
Quick response!!
They answered my quickly and had an answer for everything!
18 April 2023
Unprompted review
Reply from OspreyFX
Thank you for your feedback! We very much appreciate your positive review and will continue to ensure high customer satisfaction.
They manipulate the spread to mess up…
They manipulate the spread to mess up the trader. Try other broker instead of this one I lost money because of them.
12 April 2023
Unprompted review
Reply from OspreyFX
Dear Jaime,
Thank you for sharing your feedback with us. We apologize for the negative experience you had while trading with us.
As for your concern over spread manipulation, OspreyFX is an A-book broker, which means that we do not profit from our clients' losses. All orders are forwarded directly to our liquidity provider, and we only make a profit from our commission fees. Therefore, manipulating the spread to interfere with our traders' orders would go against our interests, as we need our traders to succeed to make a profit.
We offer a range of account types with different spreads to offer users more control. You can find all the relevant information at the following link: https://knowledge.ospreyfx.com/en/support/solutions/articles/44001880058-ospreyfx-account-types
We would like to work with you to resolve any issues you may have had. Please reach out to our customer support team directly, and we will be happy to assist you in any way we can. Feel free to request a call-back by opening a ticket here https://knowledge.ospreyfx.com/en/support/tickets/new
Thank you for bringing this to our attention.
Take care and trade safely,
The OspreyFX Team
Customer service is so far excellent
If there's anything that you need help with I find them to be very good with the Customer Services, so my experience with ospreyfx so far it's very very good.
10 April 2023
Unprompted review
Reply from OspreyFX
Thank you for your feedback! We very much appreciate your positive review and will continue to ensure high customer satisfaction.
very good and you a very excellent…
very good and you a very excellent company providing services
1 April 2023
Unprompted review
Reply from OspreyFX
Thank you for your feedback. We at OspreyFX strive to ensure customer satisfaction and we're always happy to see our clients enjoy our offerings! Cheers!
These offshore scumbags
These offshore scumbags, stole my money ( desguised as inactivity fees )
Avoid. Avoid Avoid
5 April 2023
Unprompted review
Reply from OspreyFX
We apologize for any inconvenience caused during your experience using Ospreyfx. We encourage you to contact our 24/7 Support Team via Live Chat on our website. Our agents will be happy to investigate your issues further.
Freddie the agent I had helping me was…
Freddie the agent I had helping me was great!
3 April 2023
Unprompted review
Reply from OspreyFX
Thank you for your feedback! We very much appreciate your positive review and will continue to ensure high customer satisfaction.
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