OspreyFX Reviews 184

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

This is definately not the best broker on the market. Pros: - TradeLocker platform support - Quick Customer Support - Website design - Supports crypto as deposit - High leverage (up to... See more

Rated 1 out of 5 stars

Stay away! My account was hacked and they did absolutely nothing to help me but freeze my account and deny that anything occurred. They actually placed the blame back on me and noted maybe someone i... See more

Rated 1 out of 5 stars

What in the world! I have been trying to get my money out of their group and the it will say, I'm sorry, it's been three days, and now you have to try again. And if my money is there, they're going to... See more

Rated 2 out of 5 stars

Osprey login processing extremely frustrated I spent the hole day trying figure how to make a SSO password. I still haven't been able to login after creating an account. Can't they make a much simpler... See more

Company replied

Company details

  1. Investment Service

Written by the company

OspreyFX is a lightning fast ECN forex broker offering up to 1:500 leverage on Forex, Cryptos, CFD's, Stocks and Commodities with full STP execution.


Contact info

You should know

2.3

Poor

TrustScore 2.5 out of 5

184 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What in the world

What in the world! I have been trying to get my money out of their group and the it will say, I'm sorry, it's been three days, and now you have to try again. And if my money is there, they're going to charge me. This is the absolute worst company.

23 August 2025
Unprompted review
Rated 1 out of 5 stars

Don't Try

OspreyFX left me feeling let down. The spreads were way bigger than what they said, and it ended up costing me more to trade. Don't try any one.

25 March 2025
Unprompted review
Rated 2 out of 5 stars

My experience has not been bad until I…

My experience has not been bad until I participated in a funded challenge and passed both stages. It has been about 2 weeks, and I still have not received my funded account details. I get the same generic messages when reaching out to customer service stating they are reaching out to the appropriate department for update and that it is still under review. Not acceptable at all. It should not take 2 weeks to review someone's account for a funded challenge. I believe it is a bunch of BS and would not do business with them. Please be cautious. If you have a live account...keep it small. They can't be trusted obviously.

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing Spreads

OspreyFx claims to offer competitive spreads, but I've consistently faced slippage during volatile markets. It's incredibly frustrating to lose money because of this.

7 March 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

I was disappointed with OspreyFx because their spreads seemed higher than advertised, which affected my trading costs a lot.

2 March 2025
Unprompted review
Rated 5 out of 5 stars

Catherine was Awesome!

Catherine was Awesome. She was courteous and very knowledgeable. She listened to my concerns/issues, gave an explanation, and provided resolution in a timely manner. Thanks Catherine. You are AMAZING!

20 May 2025
Unprompted review
Rated 3 out of 5 stars

DONT BE INACTIVE

I was inactive on the platform for approximately 3 months (for personal reasons). After they got tired of my crap, they kindly sent me an email warning that they would start charging me $10 a month if I was gonna remain inactive (fair enough). Then they sent me my $10 withdrawal notification and I was like oh OK they’re serious so let me remove my 17,000+ dollars off their platform.

So when I went to withdraw it, they offered me a 20% bonus credit to keep my funds on there (which is awesome) and more than another broker that offered me 10% so I read up about the process for more information.

Dun. Dun, dunnn… Saw some negative reviews, spoke with two trusted advisors and decided to proceed with the withdrawal.

I woke up the next morning and didn’t see my funds withdrawn, I knew something was about to come in the email - sure enough they sent me an email (very long email) letting me know that I needed to provide them with some feedback and a brief explanation for security purposes on WHY I was withdrawing funds (since I was an active).

I was like I’m withdrawing funds because I was inactive and I’m not paying the fee. Run me my coins.

Admittedly, it made me very nervous and at first I didn’t wanna give them an explanation because it was very personal. Secondly, I didn’t feel like I owe them an explanation. Lastly, I wasn’t told that I would be receiving any fees for an inactive account nor for withdrawals for having been inactive (so it was like I was being punished for not trading fair enough. It’s their platform and now I’m being punished again because I want to remove my money off because I was inactive to respect).

I was very very nervous after reading so many bad reviews about withdrawal issues concerning them, however, I sent a long explanation email to them (vs what I REALLY wanted to say)

They responded immediately and release my funds immediately.

Out of all due respect it is their platform they have the right to operate how they choose to. I was just afraid because it was my first time going through something like that.

17 May 2025
Unprompted review
Rated 1 out of 5 stars

I have been trading with Them for over a year now and everything has been working perfectly

I have been trading with Them for over a year now and everything has been working perfectly until 24th of August 2024, I have my money in my account worth $19,532 on it, but I have had trouble withdrawing, which I complained to the customer service but they did nothing ate it ... Along the line I found the name of my profile picture, which happens to be helpful.

6 January 2025
Unprompted review
Rated 1 out of 5 stars

Stay away

Stay away! My account was hacked and they did absolutely nothing to help me but freeze my account and deny that anything occurred. They actually placed the blame back on me and noted maybe someone in my home was making what can only be described as BOT scalping on my accounts. Hundreds of trades happening over 15-20 mins completely draining my account. It was awful!

1 May 2024
Unprompted review
Rated 1 out of 5 stars

Scam

On march 5th. i have passed second phase of my challenge. Filled KYC requirements the same day.
After exacly one week (7 days) my KYC was still not approved, so i've submited a ticket to support team. After that, my KYC was approved same night.
But till now, it's been 21days after i've passed the phase 2, i still don't have a contract/funded account. I've contacted support team three times, they allways says the same: "It appears your account is still under review....."
Other funding props can approve you kyc and provide funded account the same day. So i presume this company is a scam and waste of time. Be carefull.

26 March 2025
Unprompted review
Rated 4 out of 5 stars

No problem with withdrawal at all

1:500 leverage what else you could ask for and if you know how to trade this is gonna help you print money on daily bases and no trouble with withdrawals either, there's a bit of issue about the spread but if you manage your trades it's not a problem at all. I recommend this 100% if you have a little experience in trading. Good luck all traders

21 February 2025
Unprompted review
Rated 1 out of 5 stars

Find a better broker

Find a better broker. This is about the 3rd time I placed a trade and my SL wasn’t respected by the broker. I had $5.34 SL kept moving it so I could BE if the trade came back but instead of losing $5.34 I lost $68 my trade wasn’t closing as the market moved.i wouldn’t recommend them to anybody.

12 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look