Origo Shoes Reviews 74

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their high quality and excellent craftsmanship, often highlighting the comfort and stylish design of the shoes. Many people appreciate the overall user experience, finding the shoes incredibly comfortable from the first wear and enjoying the perfect fit. However, some customers encountered issues with their orders, specifically regarding sizing discrepancies and the durability of certain shoes, with soles separating or materials showing wear quickly. A few other people also felt that customer service was occasionally unresponsive or unhelpful, particularly concerning exchanges or addressing product defects.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting the great quality and craftsmanship... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction, stating they will... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the shoes comfortable from the... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the excellent and fast... See more

Based on these reviews

Rated 5 out of 5 stars

Love this brand - bought 3 different pair. Will buy more when they get new styles. Good quality leather and craftsmanship. Well worth the price. Very comfortable for barefoot shoe enthusiasts.

Company replied

Rated 5 out of 5 stars

I appreciated the customer service checking to make sure I got a size a little big back to them so they could send me the correct size! (Snow storm hit so stayed inside longer than expected). Once I g... See more

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Rated 5 out of 5 stars

I've only bought one pair of shoes from this company but I was happy with the communication during the ordering process, and the quality and fit of the shoes. They seemed wider than advertised which w... See more

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Rated 5 out of 5 stars

I finally found a boot shaped like my feet. It is unbelievable how comfortable they are from the first moment you put them on. This leather is incredibly soft and I anticipate frequent oiling and bu... See more

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Rated 5 out of 5 stars

I have purchased quite a few sandals from Origo Shoes and they are a fantastic company with awesome shoes/footwear I love to wear nearly everyday. I have never had any issues with any of my orders wit... See more

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Rated 3 out of 5 stars

I love how these shoes feel, but I keep having issues where the sole is beginning to separate from the upper. I was sent a new pair because this happened already with the everyday sneaker (very thankf... See more

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Rated 3 out of 5 stars

I love the shoes, I have them in the cinnamon color and they last so well. I got the gold and with the first wear the gold color started scratching off, so I’m disappointed about that. I wanted them t... See more

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Rated 5 out of 5 stars

The Huarache shoes are the most comfortable shoes I own! It took about a week for them to stretch and form to my feet but now they are seriously my favorite pair of shoes. The sizing guide is spot on... See more

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Rated 5 out of 5 stars

Comfortable and so cute! My feet are a shade under 25 cm long and are 9.5 cm wide. I got the 8.5 wide in women's and am glad I did. If I'd gone with a 9, my regular size, I would have to wear the ankl... See more

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Rated 3 out of 5 stars

I've been a longtime customer of Origo. I have three different pairs of Origo shoes, and I recommend them to others. However, I ordered the Derbys in the same size as my others, and they were much l... See more

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Rated 3 out of 5 stars

Love the look of the shoes but owwie owwie they hurt so bad the first couple times I’ve worn them, I’m a true 7 or 37 in all my shoes and they are sooo tight I know leather stretch’s out but they are... See more

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Rated 5 out of 5 stars

Some of the most stylish and beautiful barefoot shoes at fair prices. Excellent materials, style and quality. So good!!! The only caveat is that if you have been doing barefoot for a while, your feet... See more

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Rated 1 out of 5 stars

The design of the shoes is beautiful; however, the leather on the left shoe, on the very front, appears to be in poor condition, with noticeable wrinkles. The right shoe is perfect. I've decided not t... See more

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Rated 5 out of 5 stars

Excellent customer service When my shoes arrived they were a little small so I exchanged them. The process was fast and easy and I got my replacement pair quickly!

Company replied

Rated 5 out of 5 stars

Fantastic customer service, I had an issue with a pair of shoes and I immediately received an email from customer service who worked with me to sort out the issue. Comfortable shoes, good business mod... See more

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Rated 5 out of 5 stars

Great quality shoes and very quick shipping! Have several pairs and will continue to order more.

Rated 1 out of 5 stars

Shoe sizing seems off. I first got a 11 1/2 which swemed huge. I exchanged for a 11 and that seems pretty snug in the toe and still preet loose in the heel and ankle area. Rhis particular shoe.is limi... See more

Company replied

Rated 5 out of 5 stars

Sandals were delivered quick. They are beautifully constructed and so comfortable. I can’t wait to wear them on my upcoming vacation.

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Rated 3 out of 5 stars

The Anya huarache sandal is wonderful. Well designed, comfortable, stylish, versatile. It am very glad I bought it. I had some problems with sizing, and I don’t think the size chart was accurate. Ho... See more

Company replied

Rated 5 out of 5 stars

High quality and well made, comfortable out of the box. Nice speed hooks and waxed laces, free dust bags are also appreciated. Looks easy to resole as well

Company replied

Rated 5 out of 5 stars

Beautiful shoe. I love the color and softness of the leather. The color is very elegant. The fit was a 9.5 and it fitted me perfectly and the shoe isn't tight. The delivery was on time with no delays.... See more

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Rated 1 out of 5 stars

You never sent me the labels for the shoes. I accidentally ordered three shoes and I have been trying to return them and you have never responded back to me.

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Rated 1 out of 5 stars

Size was too short. Materials were poor quality for price. Returned right away. Still waiting for refund.

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Rated 5 out of 5 stars

Great boot, INCREDIBLY comfortable. Also I had to do a return and they got back to me quickly and efficiently.

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Rated 1 out of 5 stars

This company is extremely difficult to work with. They charge shipping for purchase and they also charge a restocking fee if you return. I understand that companies like to minimize shipping cost ho... See more

Rated 5 out of 5 stars

I love my shoes, they are comfortable and the perfect gold color to brighten all my work outfits!

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Rated 5 out of 5 stars

These shoes are so beautiful and comfortable! I’ve never felt so comfortable in a flat. My fav barefoot purchase yet!

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Rated 3 out of 5 stars

Though the shoes are cute, they smell so bad. I had to keep opening windows and running a purifier because they reeked for two weeks. Also, they make creaky noises when I walk.

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Rated 5 out of 5 stars

Very helpful to find my correct size (it is different in different Origo styles!)

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Rated 5 out of 5 stars

The boots are extremely well hade and fit as expected. I was so impressed that I bought two pair. Shipping was prompt.

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Rated 5 out of 5 stars

I absolutely love these shoes!! I can’t recommend them enough. I have been wearing them everyday since I got them. I definitely recommend some of those adhesive anti-blister patches fo... See more

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Rated 5 out of 5 stars

Shoes are perfect. Ten minute break in. I love them. Can’t wait for cold weather to be gone so I can wear them every day.

Rated 5 out of 5 stars

I got a pair of Origo Two Strap Mary Jane and New Derby! They're cute and great quality. I went with the size 37 for my 23cm x 9.2cm feet and they fit well. I could have sized up to a 37.5.

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Rated 5 out of 5 stars

I enjoy my origo shoes. They are comfortable also.

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Rated 5 out of 5 stars

The New Derby are my new favorite shoe. I will order again and again.

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Rated 5 out of 5 stars

Incredibly comfortable shoes. Sized up as advised on the website and the fit is perfect. I'm normally a EU37 but went with an EU38. I've worn them several times now all day and they have been comforta... See more

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Rated 5 out of 5 stars

Excellent shoes and easy to work with. Thanks and looking forward to more!

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Rated 1 out of 5 stars

Contacted customer service as their international shipping options were incorrectly calculating import duties, they did nothing about it, lost a customer.

Company replied

Rated 5 out of 5 stars

After Shopify entered the wrong shipping address, Origo responded to my request to change it. I am very thankful to them.

Company replied

Rated 1 out of 5 stars

These were my first pair of barefoot shoes. I had decided to try out Origo because I like the style of the Retro sneakers. At first the shoes were great, loved how they felt, wore them a lot. Within t... See more

Rated 1 out of 5 stars

I bought the Women’s Double Strap Mary Jane shoes from Origo as a Christmas gift for my partner. She’d wanted these shoes for a long time but had avoided ordering due to the high shippi... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Clothing Store
  4. Shoe Factory

Written by the company

We are Origo, and we want to be your favorite everyday barefoot shoe. We are passionate about providing you with great styles that support the integrity of your feet, so they can move as they were meant to. Origo Shoes™ are made in the Léon region in Mexico by highly skilled artisans, putting fair wages and working conditions first. Ethical standards are at our core: think decent working conditions and safety, and above-market wages for the people who make Origo. Our agile, locally-oriented, small-batch production and smart packaging solutions allow us to vigorously reduce waste and pollution. Origo™ barefoot shoes prioritize your foot’s integrity with thoughtful design and natural materials. After witnessing the benefits for our children, we set out to create footwear that enhances comfort and champions sustainability. Experience the difference that Origo™ Shoes can make in your life. Shop our collections, featuring everything from barefoot Sneakers, Boots, Derbys, and Mary Janes to barefoot Huaraches for women.


Contact info

4.0

Great

TrustScore 4 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

When my shoes arrived they were a little small so I exchanged them. The process was fast and easy and I got my replacement pair quickly!

10 December 2025
Origo Shoes logo

Reply from Origo Shoes

We are happy to help!! 💛

Rated 4 out of 5 stars

Nice product

Nice product, quick response.

12 December 2025
Origo Shoes logo

Reply from Origo Shoes

Thank you so much for your Kind feedback! We extremely appreciate it 😍

Rated 5 out of 5 stars

Easy to order received as ordered.

Easy to order received as ordered.

11 December 2025
Origo Shoes logo

Reply from Origo Shoes

Hi Nancy!

Tahnk you so much for your Kind feedback! We extremely appreciate it 😍

Please let us know if you have any other questions or concerns.

We hope you have a great day.

Rated 5 out of 5 stars

I enjoy my origo shoes

I enjoy my origo shoes. They are comfortable also.

11 December 2025
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Reply from Origo Shoes

Thank you so much for your Kind feedback! We extremely appreciate it 😍

Rated 3 out of 5 stars

Ok for cost

Ok for cost. Hoped for more barefoot feel.

10 December 2025
Origo Shoes logo

Reply from Origo Shoes

We sincerely appreciate you reaching out to us. Your feedback is very important and will be taken into consideration as we work to improve our brand.

Rated 5 out of 5 stars

The most comfortable shoes I own now.

The Huarache shoes are the most comfortable shoes I own! It took about a week for them to stretch and form to my feet but now they are seriously my favorite pair of shoes. The sizing guide is spot on so definitely use that and be okay with a little tightness for about a week until they stretch out. Then they are fantastic. Keep the ankle straps. I have high volume feet with sloped toes and mildly wide at the metatarsal heads.

8 December 2025
Origo Shoes logo

Reply from Origo Shoes

Hi!
Thank you so much for your Kind feedback! We extremely appreciate it 😍

We hope you have a great day!

Rated 1 out of 5 stars

The leather on one shoe is full of wrinkles

The design of the shoes is beautiful; however, the leather on the left shoe, on the very front, appears to be in poor condition, with noticeable wrinkles. The right shoe is perfect. I've decided not to return them because I live in Europe, and the process would be too lengthy. It was a risk I knew I was taking when I placed the order.

15 December 2025
Origo Shoes logo

Reply from Origo Shoes

Hello Natalia,

I sincerely apologize for the inconvenience caused to you. While we always strive to provide excellent products to all our customers, some factors happen, which is why your feedback is highly important to us to improve our brand. Could you kindly share photos of the damaged items with us?

Please let us know if there is anything else we can do for you.

Have a nice day!

Rated 5 out of 5 stars

Great pair of shoes!

I've only bought one pair of shoes from this company but I was happy with the communication during the ordering process, and the quality and fit of the shoes. They seemed wider than advertised which was a plus for me and fit my high volume foot well. I would definitely order from Origo again.

14 December 2025
Origo Shoes logo

Reply from Origo Shoes

Hi!

Thank you so much for your Kind feedback! We extremely appreciate it 😍

We hope you have a great day!

Rated 1 out of 5 stars

Shoe sizing seems off

Shoe sizing seems off. I first got a 11 1/2 which swemed huge. I exchanged for a 11 and that seems pretty snug in the toe and still preet loose in the heel and ankle area. Rhis particular shoe.is limited in how much you can snug down the laces. Pretty dissapointed in this purchase as they look great but are unwearable.

15 December 2025
Origo Shoes logo

Reply from Origo Shoes

Hi Shawn,

Thanks for reaching out! We're happy to process a return for you.

I have attached the USPS pre-paid shipping label for your return. Please make sure you send back the box the same way you received it with everything inside, this means that all returned items must be in their original condition, unused, undamaged, and with all items and accessories included in the original packaging

Please note that upon arrival, we will inspect the returned goods to make sure they meet our Return Policy. Items that do not meet these requirements will be returned to you, and you will be responsible for payment of them. Once the inspection is completed we will process the refund for your order accordingly

Thanks for your time and please feel free to let us know if you have any questions or concerns!

Rated 3 out of 5 stars

So cute but owwie

Love the look of the shoes but owwie owwie they hurt so bad the first couple times I’ve worn them, I’m a true 7 or 37 in all my shoes and they are sooo tight I know leather stretch’s out but they are a full size small

15 December 2025
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Reply from Origo Shoes

We sincerely appreciate you reaching out to us. Your feedback is very important and will be taken into consideration as we work to improve our brand.

Rated 1 out of 5 stars

Overwhelming chemical smell, zero customer service — avoid

I bought the Women’s Double Strap Mary Jane shoes from Origo as a Christmas gift for my partner. She’d wanted these shoes for a long time but had avoided ordering due to the high shipping cost to Australia. Unfortunately, this turned out to be a huge mistake.

When she opened the box on Christmas Day, the smell was immediate and overwhelming. An extremely strong chemical odor hit her straight away. We assumed it might be from being sealed during shipping, so we left the box open to air out. Days later, the smell hadn’t improved at all — it was so strong it would stink out an entire room. Even after briefly trying them on, the smell lingered on her feet until she had a shower. I can’t overstate how intense and unpleasant it was.

Naturally, we reached out to Origo to ask whether this smell would fade over time. No response. I followed up using the contact form on their website in case the original email hadn’t gone through. Still nothing. In the meantime, we left the shoes airing out in a spare room, hoping they’d degas. They didn’t.

After reading their international return policy, we decided to swallow the cost of return shipping just to get a refund. I emailed again, clearly stating we were willing to pay to send them back. Once again — no reply. Three emails, zero response, and absolutely no customer service.

Only after this did I dig deeper into reviews and found multiple people reporting similar issues. I wish I’d done that earlier.

At this point, I can’t recommend Origo to anyone, especially international customers. Between the overpowering chemical smell and complete lack of communication, this company feels like a total waste of money. If Origo reaches out and genuinely makes this right, I’d be happy to update this review — but until then, I’d strongly suggest avoiding them altogether.

Update:
Interestingly, on the same day this review was posted, Origo finally responded to one of my emails and offered a full refund — provided we pay the return shipping to the US. This was after three unanswered emails sent over several weeks.

While I appreciate the response and the refund offer, the timing doesn’t change the fact that there was no communication until a public review was posted, nor does it address the original issue with the overpowering chemical smell. I’m still disappointed with the overall experience, but I wanted to update the review to reflect this development, as promised.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

adventurer boots are 10/10

High quality and well made, comfortable out of the box. Nice speed hooks and waxed laces, free dust bags are also appreciated. Looks easy to resole as well

15 December 2025
Origo Shoes logo

Reply from Origo Shoes

Thank you so much for your Kind feedback! We extremely appreciate it 😍

Rated 5 out of 5 stars

The perfect huaraches

Sandals were delivered quick. They are beautifully constructed and so comfortable. I can’t wait to wear them on my upcoming vacation.

11 December 2025
Origo Shoes logo

Reply from Origo Shoes

Thank you so much for your Kind feedback! We truly appreciate it 😍

Rated 3 out of 5 stars

horrible chemical smell and creaky

Though the shoes are cute, they smell so bad. I had to keep opening windows and running a purifier because they reeked for two weeks. Also, they make creaky noises when I walk.

8 December 2025
Origo Shoes logo

Reply from Origo Shoes

We appreciate you reaching out to us.

While we always strive to provide excellent products to all our customers, some factors happen, which is why your feedback is highly important to us to improve our brand.

We've identified the previously reported incident of the smell on some of our shoes, and we are actively working toward a resolution. In the meantime, please contact us at hello@origoshoes.com so we can review your case and provide an optimal solution.

Please let us know if you have any other questions or concerns.

We hope you have a great day.

Rated 5 out of 5 stars

I finally found a boot shaped like my…

I finally found a boot shaped like my feet. It is unbelievable how comfortable they are from the first moment you put them on. This leather is incredibly soft and I anticipate frequent oiling and buffing to even out the scuffs and scratches.

8 December 2025
Origo Shoes logo

Reply from Origo Shoes

Thanks so much for the great feedback! We really appreciate it. 💛

Rated 1 out of 5 stars

my first pair of barefoot shoes

These were my first pair of barefoot shoes. I had decided to try out Origo because I like the style of the Retro sneakers. At first the shoes were great, loved how they felt, wore them a lot. Within two months the insole began to fall apart completely. Turns out they also sew in the insoles so that you can't just take them out and replace them! Very shortly after, a hole began to rub in the same spot on the sole of the shoe, makes sense it's a high impact spot. $110 for give or take 5-6 months worth of wear? I've had splays that were cheaper and last longer. I am wearing nearly 2 year old Vivo's as a write this! Not shoes worth buying. Check out other brands!

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Mary Jane & New Derby

I got a pair of Origo Two Strap Mary Jane and New Derby! They're cute and great quality. I went with the size 37 for my 23cm x 9.2cm feet and they fit well. I could have sized up to a 37.5.

15 August 2025
Origo Shoes logo

Reply from Origo Shoes

Thanks so much for the great feedback! We really appreciate it. 💛 Please let us know if they stretched enough to fit your foot.

Rated 3 out of 5 stars

Great sandal, not so great customer service

The Anya huarache sandal is wonderful. Well designed, comfortable, stylish, versatile. It am very glad I bought it. I had some problems with sizing, and I don’t think the size chart was accurate. Hopefully they have fixed that. My foot measurement is 24.2 cm and I originally went with a 7.5 Womens, but was too short. The size 8 Womens was perfect!
I had to make an exchange for the right size, and therein lies my disappointment. I had a horrible customer service experience. Lack of responses, lack of clarity, lack of communication, and a tone of condescension. After many back and forth emails with Zach, I was left feeling like an annoyance in my attempts to get the size and style I wanted. It was enough to turn me off completely from buying from Origo again. It’s a shame, but good customer service is important.
Again, it’s a great shoe. I enjoy mine and wear them constantly. But you’d better be sure you get your size right the first time.

3 July 2025
Origo Shoes logo

Reply from Origo Shoes

We sincerely appreciate you reaching out to us. Your feedback is very important and will be taken into consideration as we work to improve our brand.

Rated 1 out of 5 stars

Contacted customer service as their…

Contacted customer service as their international shipping options were incorrectly calculating import duties, they did nothing about it, lost a customer.

16 October 2025
Unprompted review
Origo Shoes logo

Reply from Origo Shoes

Hi!

Thank you so much for your feedback! We extremely appreciate it.

We utilize a third-party vendor to handle all international orders shipped outside of the USA. This vendor is responsible for compliance, including calculating all duties and taxes involved in customs import, and we have alerted them to check and update any miscalculations that might have been happening so that an investigation of their system can be conducted.

All the best!
Origo Team

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