Origo Shoes Reviews 74

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their high quality and excellent craftsmanship, often highlighting the comfort and stylish design of the shoes. Many people appreciate the overall user experience, finding the shoes incredibly comfortable from the first wear and enjoying the perfect fit. However, some customers encountered issues with their orders, specifically regarding sizing discrepancies and the durability of certain shoes, with soles separating or materials showing wear quickly. A few other people also felt that customer service was occasionally unresponsive or unhelpful, particularly concerning exchanges or addressing product defects.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting the great quality and craftsmanship... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction, stating they will... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the shoes comfortable from the... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the excellent and fast... See more

Based on these reviews

Rated 5 out of 5 stars

Love this brand - bought 3 different pair. Will buy more when they get new styles. Good quality leather and craftsmanship. Well worth the price. Very comfortable for barefoot shoe enthusiasts.

Company replied

Rated 5 out of 5 stars

I appreciated the customer service checking to make sure I got a size a little big back to them so they could send me the correct size! (Snow storm hit so stayed inside longer than expected). Once I g... See more

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Rated 5 out of 5 stars

I've only bought one pair of shoes from this company but I was happy with the communication during the ordering process, and the quality and fit of the shoes. They seemed wider than advertised which w... See more

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Rated 5 out of 5 stars

I finally found a boot shaped like my feet. It is unbelievable how comfortable they are from the first moment you put them on. This leather is incredibly soft and I anticipate frequent oiling and bu... See more

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Rated 5 out of 5 stars

I have purchased quite a few sandals from Origo Shoes and they are a fantastic company with awesome shoes/footwear I love to wear nearly everyday. I have never had any issues with any of my orders wit... See more

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Rated 3 out of 5 stars

I love how these shoes feel, but I keep having issues where the sole is beginning to separate from the upper. I was sent a new pair because this happened already with the everyday sneaker (very thankf... See more

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Rated 3 out of 5 stars

I love the shoes, I have them in the cinnamon color and they last so well. I got the gold and with the first wear the gold color started scratching off, so I’m disappointed about that. I wanted them t... See more

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Rated 5 out of 5 stars

The Huarache shoes are the most comfortable shoes I own! It took about a week for them to stretch and form to my feet but now they are seriously my favorite pair of shoes. The sizing guide is spot on... See more

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Rated 5 out of 5 stars

Comfortable and so cute! My feet are a shade under 25 cm long and are 9.5 cm wide. I got the 8.5 wide in women's and am glad I did. If I'd gone with a 9, my regular size, I would have to wear the ankl... See more

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Rated 3 out of 5 stars

I've been a longtime customer of Origo. I have three different pairs of Origo shoes, and I recommend them to others. However, I ordered the Derbys in the same size as my others, and they were much l... See more

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Rated 3 out of 5 stars

Love the look of the shoes but owwie owwie they hurt so bad the first couple times I’ve worn them, I’m a true 7 or 37 in all my shoes and they are sooo tight I know leather stretch’s out but they are... See more

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Rated 5 out of 5 stars

Some of the most stylish and beautiful barefoot shoes at fair prices. Excellent materials, style and quality. So good!!! The only caveat is that if you have been doing barefoot for a while, your feet... See more

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Rated 1 out of 5 stars

The design of the shoes is beautiful; however, the leather on the left shoe, on the very front, appears to be in poor condition, with noticeable wrinkles. The right shoe is perfect. I've decided not t... See more

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Rated 5 out of 5 stars

Excellent customer service When my shoes arrived they were a little small so I exchanged them. The process was fast and easy and I got my replacement pair quickly!

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Rated 5 out of 5 stars

Fantastic customer service, I had an issue with a pair of shoes and I immediately received an email from customer service who worked with me to sort out the issue. Comfortable shoes, good business mod... See more

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Rated 5 out of 5 stars

Great quality shoes and very quick shipping! Have several pairs and will continue to order more.

Rated 1 out of 5 stars

Shoe sizing seems off. I first got a 11 1/2 which swemed huge. I exchanged for a 11 and that seems pretty snug in the toe and still preet loose in the heel and ankle area. Rhis particular shoe.is limi... See more

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Rated 5 out of 5 stars

Sandals were delivered quick. They are beautifully constructed and so comfortable. I can’t wait to wear them on my upcoming vacation.

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Rated 3 out of 5 stars

The Anya huarache sandal is wonderful. Well designed, comfortable, stylish, versatile. It am very glad I bought it. I had some problems with sizing, and I don’t think the size chart was accurate. Ho... See more

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Rated 5 out of 5 stars

High quality and well made, comfortable out of the box. Nice speed hooks and waxed laces, free dust bags are also appreciated. Looks easy to resole as well

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Rated 5 out of 5 stars

Beautiful shoe. I love the color and softness of the leather. The color is very elegant. The fit was a 9.5 and it fitted me perfectly and the shoe isn't tight. The delivery was on time with no delays.... See more

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Rated 1 out of 5 stars

You never sent me the labels for the shoes. I accidentally ordered three shoes and I have been trying to return them and you have never responded back to me.

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Rated 1 out of 5 stars

Size was too short. Materials were poor quality for price. Returned right away. Still waiting for refund.

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Rated 5 out of 5 stars

Great boot, INCREDIBLY comfortable. Also I had to do a return and they got back to me quickly and efficiently.

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Rated 1 out of 5 stars

This company is extremely difficult to work with. They charge shipping for purchase and they also charge a restocking fee if you return. I understand that companies like to minimize shipping cost ho... See more

Rated 5 out of 5 stars

I love my shoes, they are comfortable and the perfect gold color to brighten all my work outfits!

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Rated 5 out of 5 stars

These shoes are so beautiful and comfortable! I’ve never felt so comfortable in a flat. My fav barefoot purchase yet!

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Rated 3 out of 5 stars

Though the shoes are cute, they smell so bad. I had to keep opening windows and running a purifier because they reeked for two weeks. Also, they make creaky noises when I walk.

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Rated 5 out of 5 stars

Very helpful to find my correct size (it is different in different Origo styles!)

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Rated 5 out of 5 stars

The boots are extremely well hade and fit as expected. I was so impressed that I bought two pair. Shipping was prompt.

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Rated 5 out of 5 stars

I absolutely love these shoes!! I can’t recommend them enough. I have been wearing them everyday since I got them. I definitely recommend some of those adhesive anti-blister patches fo... See more

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Rated 5 out of 5 stars

Shoes are perfect. Ten minute break in. I love them. Can’t wait for cold weather to be gone so I can wear them every day.

Rated 5 out of 5 stars

I got a pair of Origo Two Strap Mary Jane and New Derby! They're cute and great quality. I went with the size 37 for my 23cm x 9.2cm feet and they fit well. I could have sized up to a 37.5.

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Rated 5 out of 5 stars

I enjoy my origo shoes. They are comfortable also.

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Rated 5 out of 5 stars

The New Derby are my new favorite shoe. I will order again and again.

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Rated 5 out of 5 stars

Incredibly comfortable shoes. Sized up as advised on the website and the fit is perfect. I'm normally a EU37 but went with an EU38. I've worn them several times now all day and they have been comforta... See more

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Rated 5 out of 5 stars

Excellent shoes and easy to work with. Thanks and looking forward to more!

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Rated 1 out of 5 stars

Contacted customer service as their international shipping options were incorrectly calculating import duties, they did nothing about it, lost a customer.

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Rated 5 out of 5 stars

After Shopify entered the wrong shipping address, Origo responded to my request to change it. I am very thankful to them.

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Rated 1 out of 5 stars

These were my first pair of barefoot shoes. I had decided to try out Origo because I like the style of the Retro sneakers. At first the shoes were great, loved how they felt, wore them a lot. Within t... See more

Rated 1 out of 5 stars

I bought the Women’s Double Strap Mary Jane shoes from Origo as a Christmas gift for my partner. She’d wanted these shoes for a long time but had avoided ordering due to the high shippi... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Clothing Store
  4. Shoe Factory

Written by the company

We are Origo, and we want to be your favorite everyday barefoot shoe. We are passionate about providing you with great styles that support the integrity of your feet, so they can move as they were meant to. Origo Shoes™ are made in the Léon region in Mexico by highly skilled artisans, putting fair wages and working conditions first. Ethical standards are at our core: think decent working conditions and safety, and above-market wages for the people who make Origo. Our agile, locally-oriented, small-batch production and smart packaging solutions allow us to vigorously reduce waste and pollution. Origo™ barefoot shoes prioritize your foot’s integrity with thoughtful design and natural materials. After witnessing the benefits for our children, we set out to create footwear that enhances comfort and champions sustainability. Experience the difference that Origo™ Shoes can make in your life. Shop our collections, featuring everything from barefoot Sneakers, Boots, Derbys, and Mary Janes to barefoot Huaraches for women.


Contact info

4.0

Great

TrustScore 4 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Shoes are perfect

Shoes are perfect. Ten minute break in. I love them. Can’t wait for cold weather to be gone so I can wear them every day.

11 February 2026
Rated 5 out of 5 stars

Gorgeous! But some fits are narrow.

Some of the most stylish and beautiful barefoot shoes at fair prices. Excellent materials, style and quality. So good!!! The only caveat is that if you have been doing barefoot for a while, your feet spread and want more toe room. Some of these shoes are offered in wide, but many are not. In order to be comfortable in the leopard print ballet flats with a strap - not sure exactly what they’re called - I don’t wear socks and have to remove the insole. Just a touch more room would be nice!

15 December 2025
Origo Shoes logo

Reply from Origo Shoes

Thank you so much for the 5-star love and the "Gorgeous" shout-out! 🌟 We’re thrilled you're enjoying the style and quality of your Origos.

We hear you on the need for more room as feet naturally spread! While the Mary Janes don't have a removable insole, we're glad you found a way to make them work for your journey.

Rated 5 out of 5 stars

Very helpful to find my correct size…

Very helpful to find my correct size (it is different in different Origo styles!)

17 February 2026
Origo Shoes logo

Reply from Origo Shoes

We are so glad our team helped you find the perfect fit. Since each of our styles is built on a different last (the foot form used for shaping), we know that jumping between sizes can be tricky. Your feedback helps other customers feel more confident in finding their own "Origo fit!"

Rated 3 out of 5 stars

I love the shoes but the gold fades

I love the shoes, I have them in the cinnamon color and they last so well. I got the gold and with the first wear the gold color started scratching off, so I’m disappointed about that. I wanted them to be the dressier option but they’re too worn out after just a couple wears so that’s a bummer. I also sized down half a size with the gold bc the cinnamon ones stretched out quite a lot with continuous wear and the half size down is perfect

17 September 2025
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Reply from Origo Shoes

Hi Sasha,

Thank you so much for sending those photos over and for sharing your honest feedback on Trustpilot.
I want to sincerely apologize that the gold pair hasn’t lived up to the standard of your Cinnamon Huaraches.

Because the gold finish is created with a delicate patina rather than a traditional dye, it does wear differently, but it certainly shouldn't be scratching off after just a few wears.

As a thank you for being such a loyal member of the Origo community, we want to make this right for you! We would love to offer you one of the following:
A free replacement pair of Huaraches in a different color (like the Cinnamon you love or another dyed leather) that will hold up better for daily wear.
A store credit via gift card so you can pick out a different style entirely whenever you're ready.
Please let me know which you would prefer, and I'll get that processed for you immediately!

All the best,
Sabina

Rated 3 out of 5 stars
Origo Shoes logo

Reply from Origo Shoes

Hi,

Thank you for sharing your honest experience. We’re glad you're enjoying the comfort and style of your Origos, but we are sorry to hear they aren't lasting as long as expected.

Quality and durability are very important to us, and we'd love to learn more about how yours are wearing.

Could you please send us a quick photo of the wear? This will help our production team improve future designs, and we’d like to see if there is a way we can make this right for you.

Best regards,
Origo Shoes Team

Rated 3 out of 5 stars

Great feel; wish the quality was consistent

I love how these shoes feel, but I keep having issues where the sole is beginning to separate from the upper. I was sent a new pair because this happened already with the everyday sneaker (very thankful for that), but now, its happening with one of the three pair of derby shoes I ordered (I ordered each color). Specifically, it is happening with the brown leather variety that I ordered about 3-4 months ago. I'm skeptical about ordering future pairs because of this; it seems a little questionable about how long they will last.

12 February 2026
Origo Shoes logo

Reply from Origo Shoes

Hi Steven,

Thank you for being such a loyal supporter of Origo and for your honest feedback. We are truly sorry to hear that you’re experiencing sole separation again, this time with your Brown Derby shoes.

We understand your skepticism. While we use a high-quality stitching and gluing process, seeing this happen on multiple pairs is not the experience we want for you. Because you've been with us through several orders, we want to make sure this is resolved properly.

Since your Brown Derbies are only 3-4 months old, we would like to offer you a full replacement for that pair or, if you prefer, a full store credit so you can try a different style in the future.

We are constantly working with our factory to reinforce our bonding process, and your feedback is essential to those improvements. Please let us know which option you'd prefer, and we will get it handled immediately.

Best regards,
Sabina
Origo Shoes Team

Rated 5 out of 5 stars

The New Derby are my new favorite shoe

The New Derby are my new favorite shoe. I will order again and again.

15 January 2026
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Reply from Origo Shoes

"Wow, thank you so much for the 5-star love! 🌟 We are thrilled to hear the New Derby has become your favorite. We can't wait to see you back for your next pair!"

Rated 5 out of 5 stars

I appreciated the customer service…

I appreciated the customer service checking to make sure I got a size a little big back to them so they could send me the correct size! (Snow storm hit so stayed inside longer than expected). Once I got them in the mail they were super quick to send me the size I need!

13 January 2026
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Reply from Origo Shoes

Thanks so much for the great feedback! We really appreciate it. 💛

Rated 3 out of 5 stars

Love the product, hate the postage costs

I absolutely LOVE the white vegan leather shoes however the postage is over the top and even if you try and save by buying more than one pair they don't combine shipping. Unfortunately, being in Australia it's become too cost prohibitive to buy them anymore.

11 February 2026
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Reply from Origo Shoes

Hi!

Thank you so much for your kind words! We are thrilled to hear you love the product, but we sincerely apologize that the shipping costs to Australia have become a barrier.

Shipping internationally—especially to Australia—has become increasingly expensive. As a small brand, we pass on the carrier rates directly without markups, but we understand how frustrating those costs can be. Regarding the combined shipping, our system calculates rates based on package volume; however, we hear your feedback and are looking into ways to make multiple-item shipments more efficient for our international community.

We value your support from across the globe and hope we can find a way to make Origo more accessible for you in the future.

If you have any specific questions about a future order, please feel free to reach out to us at hello@origoshoes.com

All the best!

The Origo Shoes Team

Rated 5 out of 5 stars

Best shoes

I truly love them, extremely comfy. For travelling are the best. You can use them for the walks, gym, casual.

1 October 2025
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Reply from Origo Shoes

Thanks so much for the great feedback! We really appreciate it. 💛

Rated 5 out of 5 stars

Comfortable and so cute

Comfortable and so cute! My feet are a shade under 25 cm long and are 9.5 cm wide. I got the 8.5 wide in women's and am glad I did. If I'd gone with a 9, my regular size, I would have to wear the ankle strap and I want a slip on only. I have large hereditary tailor's bunions but my mid foot and heel are pretty narrow, and these shoes feel great all around without putting pressure on the bunion. I can't wait for the weather to warm up to wear them everywhere.

16 January 2026
Origo Shoes logo

Reply from Origo Shoes


Hi!

Thank you so much for your Kind feedback! We extremely appreciate it 😍

Please let us know if you have any other questions or concerns.

We hope you have a great day!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, I had an issue with a pair of shoes and I immediately received an email from customer service who worked with me to sort out the issue. Comfortable shoes, good business model in my opinion. I'd return as a customer.

23 January 2026
Unprompted review
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Reply from Origo Shoes

Hi!

Thank you so much for your Kind feedback! We extremely appreciate it 😍

Please let us know if you have any other questions or concerns.

We hope you have a great day!

Rated 5 out of 5 stars

Great shoes

Great shoes! My son was happy!

22 January 2026
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Reply from Origo Shoes

Hi!

Thank you so much for your Kind feedback! We extremely appreciate it 😍

We hope you have a great day!

Rated 3 out of 5 stars

Inconsistent Sizing and Misleading Return Charges

I've been a longtime customer of Origo. I have three different pairs of Origo shoes, and I recommend them to others. However, I ordered the Derbys in the same size as my others, and they were much larger. They also looked noticeably more clown-like than the others. When I emailed the company to return them, they told me that they would send a pre-paid label. After the return, I was charged for the shipping as well as a restocking fee. This was like a gut punch. I messaged their team, but they were unwillingly to do anything or process it as an exchange for another pair. Very disappointing. I'll reconsider purchasing from them in the future.

17 December 2025
Origo Shoes logo

Reply from Origo Shoes

Hi Ryan,

I hope this email finds you well.

I wanted to reach out to you regarding the recent review you left concerning your experience with our product. Firstly, I want to extend our sincerest apologies for any inconvenience or dissatisfaction you may have encountered.

Please rest assured that your feedback has been brought to the attention of our team, and we are taking your concerns very seriously. We strive to deliver products of the highest quality and ensure that every customer has a positive experience with our brand.

To address your concerns, we have processed a refund for the shipping and restocking fee on your last order.

Rated 5 out of 5 stars

Love the shoes

Love the shoes, fit , style.

1 November 2025
Origo Shoes logo

Reply from Origo Shoes

Thanks so much for the great feedback! We really appreciate it. 💛

Rated 5 out of 5 stars

I really love wearing Origo Sandals/Shoes

I have purchased quite a few sandals from Origo Shoes and they are a fantastic company with awesome shoes/footwear I love to wear nearly everyday. I have never had any issues with any of my orders with Origo Shoes. I will probably purchase more Origo sandals/shoes in the future when I need new pairs of these comfy sandals/shoes. Thanks!

13 January 2026
Origo Shoes logo

Reply from Origo Shoes

Thanks so much for your kind feedback! We really appreciate it. 💛

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