I was so pleased with our experience with RoomBox! The ordering process was easy with lots of choices. The order was delivered on time right before my arrival at the hotel. They texted me to alert... See more
Company replied
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I was so pleased with our experience with RoomBox! The ordering process was easy with lots of choices. The order was delivered on time right before my arrival at the hotel. They texted me to alert... See more
Company replied
There were 2 challenges; one was editing the shopping list. Each time I made a change, I had to re-enter all personal info, which was frustrating. The second was that the food arrived a little late (a... See more
Incredible service, and so useful for an Airbnb bachelorette weekend. I ordered the night before, and my food was waiting for me + nicely displayed in my Airbnb upon arrival. I wish the website were m... See more
Company replied
This was my first time using RoomBox and I must say that just the selection and convenience of it was amazing! I was glad that though I didn’t arrive at my intended time just knowing I had ordered a f... See more
Company replied
At RoomBox, we believe guests should shop less and enjoy more! Skip the grocery run and get straight to the fun. RoomBox is the world's first concierge shopping and delivery service designed specifically for hospitality businesses and their guests. By providing a personalized experience to cater to the needs of travelers, we enable guests to conveniently pre-stock their hotel room or home rental with groceries, alcohol, snacks, and other essential items desired for an upcoming trip. Our service is designed to offer guests an ultra-convenient experience with an easy-to-use platform and seamless delivery fulfillment.
United States
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Delivered what I ordered when I needed it, well packaged. Couldn’t ask for more

Reply from RoomBox
Everything worked perfectly, we got what we had ordered, everything fresh. Also the timing of the delivery was just perfect for us. Thank you!

Reply from RoomBox
Super easy and convenient for having groceries ready on arrival for vacation - will def do again!!!

Reply from RoomBox
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