As always budget and Avis car hire in Belfast international went above and beyond in customer satisfaction. If only I can give them an award for such high quality customer care. Jackie and Gary, what... See more
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Review summary
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Reviews shaping this summary
Website was user friendly and clearly illustrated. Staff at Belfast International Airport were very efficient and welcoming. Car was fine and did the job. My only complaint was that the tank was not f... See more
Company replied
No issues, straight forward booking and handy pick up within the terminal. There was only one staff member on, so this made for a bit of a wait whilst others were dealt with, however otherwise i... See more
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We hired a car from Orbit Car Hire during our holiday in Turkey and had a fantastic experience. There was a small hiccup at the beginning, but the team dealt with it quickly and professionally,... See more
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Company details
Written by the company
At Orbit Car Hire you can compare prices and car rental options from leading car rental brands like Europcar, Enterprise, Alamo, Hertz, Thrifty, and strong local car rental companies from all around the world. Our goal is to offer low rates and to offer trusted car rental companies with great coverage so our customers can travel around the Orbit - worry-free. Our wide range of rental vehicles and packages allows us to help you find the best offers for your holiday or business trip. You can always reach us by phone or email.
Contact info
4.5
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Easy booking and amendments
Easy booking and amendments
Simple stress free car collection in & out of airport rental desk in 5 minutes
14 April 2026
Unprompted review
Reply from Orbit Car Hire
Dear Robert,
thank you for your kind feedback. We are delighted to hear that the booking and amendment process was easy, and that your car collection at the airport was quick and stress-free.
We truly appreciate your review and look forward to assisting you again in the future.
Kind regards,
Orbit Car Hire Team
From when we picked up the car and all…
From when we picked up the car and all the help we received at time of booking was very helpful
Also the price was very reasonable
8 April 2026
Unprompted review
Reply from Orbit Car Hire
Dear Customer,
thank you for your kind feedback. We are pleased to hear that the support you received during booking and at pick-up was helpful, and that you found the price very reasonable.
We truly appreciate your review and look forward to assisting you again in the future.
Kind regards,
Orbit Car Hire Team
Vehicles are not so new but the…
Vehicles are not so new but the reliable good value for moving across the country.
Prompt service, airport pick up amd drop off.
No small print contracts or hidden fees. We had a good experience
11 April 2026
Unprompted review
Reply from Orbit Car Hire
Dear Jorge,
thank you for sharing your experience. We are pleased to hear that you found the vehicles reliable and good value for travelling across the country.
It is also great to know that you appreciated the prompt service, airport pick-up and drop-off, and the transparency with no hidden fees. Your feedback is truly appreciated.
We look forward to assisting you again in the future.
Kind regards,
Orbit Car Hire Team
Smooth experience and great value from…
Smooth experience and great value from Orbit. The only downside is with the hire companies themselves who try to force overpriced and unnecessary insurance at the desk when picking up the car. In my case, I already have insurance for excess. It’s poor pressure tactics, but as long as you are aware of it, you can handle it. But they will take a large holding deposit onto a credit card instead. This is pretty much standard practice across all UK car hire companies. In my case, it would have trebled my hire cost..
11 April 2026
Unprompted review
Reply from Orbit Car Hire
Dear Susan,
thank you for sharing your detailed feedback. We are pleased to hear that you had a smooth experience and found great value with Orbit.
We also appreciate your honest comments regarding the insurance offers at the rental desk. We understand that this can sometimes feel excessive, especially when customers already have their own cover. Your feedback is very valuable, and we always encourage customers to review their options in advance so they can make informed decisions with confidence.
Thank you again for your insights and for choosing Orbit Car Hire. We look forward to assisting you again in the future.
Kind regards,
Orbit Car Hire Team
Excellent service, Great price and Clean and perfect car provided
They provided us with an excellent friendly profesional service, the Car was as ordered and as described, and spotlessly clean which is more than i can say for other suppliers out of Larnaca Airport.
To top it off they went above and beyond to rectify an error that both we and the supplier made when collecting the car.
All this was sorted with a brief message and it was fully rectified in a matter of hours without any fuss or ado.
I would highly recommend Orbit, and have put my money where my mouth is by booking with them again in 5 months time.
Highly recomended.
17 April 2026
Unprompted review
Reply from Orbit Car Hire
Dear Peter,
thank you very much for your detailed and wonderful review. We are delighted to hear that you received excellent, friendly, and professional service, and that the car was exactly as described and spotlessly clean.
It is especially rewarding to know that the team was able to resolve the issue quickly and efficiently, ensuring everything was handled without any hassle. Providing this level of support is very important to us.
Your recommendation and continued trust, including your future booking, truly mean a great deal to us. We look forward to assisting you again soon.
Kind regards,
Orbit Car Hire Team
Reply from Orbit Car Hire
Dear Arthur,
thank you for your kind feedback. We are delighted to hear that the staff member you interacted with was excellent and very kind.
Your appreciation means a great deal to us, and we look forward to assisting you again in the future.
Kind regards,
Orbit Car Hire Team
Reply from Orbit Car Hire
Dear Dom,
thank you for your feedback. We are pleased to hear that the process was easy and straightforward, and that you were satisfied with the car.
We appreciate you choosing Orbit Car Hire and look forward to assisting you again in the future.
Kind regards,
Orbit Car Hire Team
Booked a 7 seater car rental
Booked a 7 seater car rental
Arrived abroad, no car available.
Infact the company do not have 7 heaters in there fleet.
Was left stranded at 11.30pm with a large family and baby.
Half of the family had to get public transport to the nearest town 90km away at midnight.
The other half had to pay €250 for a 5 seater car rental although the original booking for the 7 seater was €90.
I have complaint 11 times to Orbit but they are now not replying. I provided screen shots of my bank, receipts from the car company.
*** PLEASS NOTE ORBIT IS A BROKER AND WILL TAKE NO RESPONSIBILITY IF THERE IS ANY PROBLEMS STAY CLEAR AVOID AT ALL COSTS ***
I have now made a complaint to the business ombudsman and I have ask my lawyer to take it from here.
5 April 2026
Unprompted review
Reply from Orbit Car Hire
Dear Kimberley,
We are very sorry to hear about your experience and the distress this situation caused, especially given the circumstances of your arrival. We fully understand how difficult and frustrating this must have been for you and your family.
Following our recent communication, we believe that we have now reached an agreement regarding your case, and a refund has been scheduled to be processed within this week. We sincerely appreciate your patience while we worked to resolve this matter.
If there is anything further you may need, please do not hesitate to contact us.
Kind regards,
Orbit Car Hire team
Friendly staff waiting at the airport
Friendly staff waiting at the airport, explaining T&C, all business done without delay. Everything from the start to coming back went smoothly. Highly recommended.
12 April 2026
Unprompted review
Reply from Orbit Car Hire
Dear Vierka,
thank you very much for your kind review. We are delighted to hear that the staff were friendly, the terms and conditions were clearly explained, and that everything was handled efficiently without delay.
It is wonderful to know that your experience from start to finish was smooth. Your recommendation means a great deal to us.
Kind regards,
Orbit Car Hire Team
Smooth!
Smooth transaction, quick booking in at the desk and then just a 5 minute wait to pick up the car and the Enterprise/Alnmouth staff was very helpful.
8 April 2026
Unprompted review
Reply from Orbit Car Hire
Hi Alex,
Thanks for the great review! Sounds like everything ran like clockwork — quick at the desk and straight into the car with minimal waiting.
We’re also glad the team made a good impression. That extra bit of helpfulness really counts.
Hope to see you again on your next trip!
Best,
Orbit Car Hire Team
Very easy process
Very easy process, just remember to take photos of the car before driving so that you don’t come back to any nasty surprises otherwise very reasonable and easy to talk to people and the car drove fine.
9 April 2026
Unprompted review
Reply from Orbit Car Hire
Hi Daniel,
Thanks for the great feedback and the helpful tip! Taking photos at pickup is always a smart move, and we’re glad everything else—from the process to the car itself—went smoothly for you.
Good to hear the team was easy to deal with as well — that makes all the difference.
Hope to see you again on your next trip!
Best regards,
Orbit Car Hire Team
The hire process was good, hire car poor
The hire process was good and were able to change car supplier (poor reviews) 3 days before travel. Shuttle minibus was prompt after taking other customers to Centauro. Reception desk staff helpful but no paperwork issued to declare damage/condition of vehicle. The hire car had several areas of damage and did not look to have been valeted with stains on seats & dust/marks. The car subsequently developed acceleration problems with warning light shown so tried several times to contact supplier without answer so called emergency number. Advised to return car to Alicante AP depot to change car. Ruined last day of our holiday!
5 April 2026
Unprompted review
Reply from Orbit Car Hire
Hi Colin,
Thank you for your detailed feedback — we really appreciate you taking the time to share it.
We’re pleased to hear that the booking process went well and that the team was able to assist with changing the supplier before your trip. It’s also good to know the shuttle and desk service met your expectations.
That said, we’re very sorry to hear about the condition of the vehicle and the issues you experienced during your rental. Having to deal with a fault and return the car, especially towards the end of your holiday, is understandably frustrating.
Your comments regarding vehicle condition and communication with the supplier are noted, as this is not the standard experience we aim to be associated with.
We appreciate your balanced review and hope we can provide you with a much smoother experience next time.
Kind regards,
Orbit Car Hire Team
Perfect
Everything was easily and conveniently done. From picking up the car at the airport, to detailed explanation from the employees at Felirent to bringing it back, everything was done smoothly. The car was new, easily drivable, clean, big enough to park it on the narrow streets of Puglia. It met our expectations, as we made a trip to a couple of cities :) The staff was polite, and they clearly and precisely conveyed all the information regarding the policy with the deposit, fuel, car cleaning etc.
9 April 2026
Unprompted review
Reply from Orbit Car Hire
Hi Tizba,
What a fantastic review — thank you for sharing your experience! It’s great to hear everything went smoothly from pickup to return and that the car was a perfect fit for your trip around Puglia.
We’re especially pleased that the team provided clear explanations and that you felt well informed throughout — that really makes a difference.
Sounds like a wonderful trip, and we’d love to help you again on your next adventure!
Best regards,
Orbit Car Hire Team
Good customer service
Good customer service, there were issues with booking information being passed to them, but they handled it just fine. Initial check of the car was quite easy with their app. The cars were ok, return process was without issue.
2 April 2026
Unprompted review
Reply from Orbit Car Hire
Hi Boyan,
Thanks for the detailed feedback. We’re glad to hear the team managed to sort out the booking hiccup and that everything else—from the app check to the return—went smoothly.
Appreciate you sharing your experience, and we hope to see you again on your next trip.
Best regards,
Orbit Car Hire Team
Easy car hire experience
Easy car hire experience. Great staff. Great car. Holiday success!
3 April 2026
Unprompted review
Reply from Orbit Car Hire
Hi Mark,
That sounds like the perfect combo — easy booking, great service, and a car you enjoyed. We’re thrilled everything came together to make your holiday a success!
Thanks for choosing us, and we hope to be part of your next trip as well.
All the best,
Orbit Car Hire Team
Got the best price for 'on airport' car…
Got the best price for 'on airport' car rental in Ibiza through Orbit Car Hire. The rental process was straightforward with no problems encountered. Obviously, Orbit Car Hire are just an intermediary. The rental was actually with Hertz/Dollar, who were very good.
5 April 2026
Unprompted review
Reply from Orbit Car Hire
Hi Matt,
Thanks for your great feedback! We’re really pleased you found such a competitive price for an on-airport rental in Ibiza and that everything went smoothly from start to finish.
It’s also great to hear the experience with the rental provider met your expectations — that’s exactly what we aim for when partnering with trusted suppliers.
We appreciate you choosing us and hope to help again on your next trip.
Best regards,
Orbit Car Hire Team
great car & easy service
great car
could do with having a desk at the airport as i just waited and luckily someone called me straight away. or at least provide contact details.
6 April 2026
Unprompted review
Reply from Orbit Car Hire
Hi Ahmed,
Thanks for your feedback! We’re really glad you enjoyed the car and found the service easy overall.
We also appreciate your suggestion regarding clearer contact details or an airport desk — that’s very useful feedback, and we’ll definitely take it on board to help improve the pickup experience.
Hope to see you again on your next trip.
Best regards,
Orbit Car Hire Team
Kim was really helpful
Kim was really helpful. She was very friendly and approachable. I really like our customer service.
3 April 2026
Unprompted review
Reply from Orbit Car Hire
Hi Gyan,
Thank you for your kind words! We’re delighted to hear that Kim made such a positive impression — friendly and approachable service really makes a difference.
We’ll be sure to pass your feedback on to her. Hope to welcome you again soon!
Best regards,
Orbit Car Hire Team
Great value and everything was as expected
We rented a car with Hertz Firefly through Orbit Car Hire, and everything was as expected.
We were very happy with the car, the price, and the service provided by Hertz.
Everything was clearly documented in advance of our car hire, and the holding deposit was refunded within 24 hours of returning the car. We had no issues and were very happy with the service provided. We would use Orbit Car Hire again in the future.
28 March 2026
Unprompted review
Reply from Orbit Car Hire
Hi CC,
Thank you for such a detailed and positive review. It’s great to hear that everything met your expectations and that the process was smooth from start to finish.
We’re especially pleased that the documentation was clear and that the deposit was returned quickly — those details really matter.
We truly appreciate your trust and look forward to assisting you again in the future.
Kind regards,
Orbit Car Hire Team
Ease of getting the car and cost was…
Ease of getting the car and cost was good.
5 April 2026
Unprompted review
Reply from Orbit Car Hire
Hi John,
Thanks for your review! Glad to hear everything was straightforward and that you were happy with the price — always a winning combination.
We appreciate you choosing us and hope to see you again next time.
Best regards,
Orbit Car Hire Team
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