Oral-B Reviews 

2,793
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 250 reviews, reviewers had a great experience with this company. Customers found the ordering process straightforward and the website easy to navigate, often appreciating the convenience and good prices. Many people were pleased with the fast and reliable delivery service, frequently receiving their products sooner than expected. Reviewers also praised the product quality, noting that the toothbrushes performed well and provided a fresh, healthy mouth. However, some customers encountered product durability issues, with batteries deteriorating or devices malfunctioning, and others noted problems with toothpaste spraying. Additionally, a few people felt the website lacked clarity regarding product differences or features, and some experienced delivery delays or communication issues.

What people talk about most

Product

People report ambiguous experiences with the product, with many expressing satisfaction with the quality and... See more

Order

Consumers find the ordering process to be ambiguous, with many reviewers reporting it as easy and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction with the product,... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding very good or sharp prices and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast shipping and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering went fine. One side note. Subscribing for the newsletter gives you 10% discount. But you can only apply it when you have an account. The sites UI is clear. good navigation and fast done with... See more

Company replied

Rated 4 out of 5 stars

Ordering was easy enough and never had problems with my Oral-B products. Only part that could be improved is; My adress was corrected to a postal code that didnt exist, other than that it was a go... See more

Rated 4 out of 5 stars

Our adress could be give some problems, was not the same as i was writing. That why i changed the delivery to a delivery box near a supermarket. So i was sure i got my package.

Company replied

Rated 4 out of 5 stars

It was 5 stars but unfortunately you are forcing me to write something useless here, hence 4 stars now. I'm not joking, it's a valid criticism of the site and my experience.

Company replied


Company details

  1. Health & Medical

Information provided by various external sources

Ontdek de elektrische, manuele en op batterijen werkende tandenborstels van Oral-B. Lees belangrijke informatie voor mondhygiëne en een gezonde glimlach.


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(2,793)

551 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I had to accept to br on the mailing…

I had to accept to br on the mailing list before I could pay that was the only downside

12 June 2026
Oral-B logo

Reply from Oral-B

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

Good description on the site

Good description on the site, easy to order and delivered earlier the promissed

4 June 2026
Oral-B logo

Reply from Oral-B

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 3 out of 5 stars

it is impossible to compare the…

it is impossible to compare the different types, you show it with a travelsuit but do not deliver it

8 June 2026
Oral-B logo

Reply from Oral-B

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 1 out of 5 stars
Oral-B logo

Reply from Oral-B

Hello,

Thank you for taking the time to leave your review.

I am sorry that you have faced this problem, I tried to call but unfortunately you were unavailable. I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Rated 5 out of 5 stars

Good offer

Good offer. Quick service

5 June 2026
Oral-B logo

Reply from Oral-B

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars
Oral-B logo

Reply from Oral-B

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Good service

Good service, fast delivery

3 June 2026
Oral-B logo

Reply from Oral-B

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Fast shipping and one extra year of…

Fast shipping and one extra year of guarantee. Happy with the product.

7 October 2025
Oral-B logo

Reply from Oral-B

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Exemplary experience

Ordering was very easy, good discount on the purchase

2 June 2026
Oral-B logo

Reply from Oral-B

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 4 out of 5 stars

Easy to order

2 June 2026
Oral-B logo

Reply from Oral-B

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

Excellent experience

Excellent experience

12 January 2026
Oral-B logo

Reply from Oral-B

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

Toothbrush is obviously better than my…

Toothbrush is obviously better than my previous electric toothbrush, I didn’t expect that to be honest. I have the iO 9 but any iO from 7 onwards will do the trick according to the research I did on it

4 January 2026
Oral-B logo

Reply from Oral-B

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 3 out of 5 stars
Oral-B logo

Reply from Oral-B

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 4 out of 5 stars

Good now waiting for order

Good now waiting for order

27 May 2026
Oral-B logo

Reply from Oral-B

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

When purchasing something I like it to…

When purchasing something I like it to be clear and the procedure to be quick and this was

27 May 2026
Oral-B logo

Reply from Oral-B

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 4 out of 5 stars
Oral-B logo

Reply from Oral-B

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Natalia

Rated 5 out of 5 stars

Great experience!

Great experience!

17 May 2026
Oral-B logo

Reply from Oral-B

Hello,

Thank you for leaving your review!

It is always a pleasure to receive such positive feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be delighted to hear your kind comments.

Should you have any questions or queries, please don’t hesitate to contact us — we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars
Oral-B logo

Reply from Oral-B

Hello,

Thank you for leaving your review!

It is always a pleasure to receive such positive feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be delighted to hear your kind comments.

Should you have any questions or queries, please don’t hesitate to contact us — we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Great service

Great service

14 May 2026
Oral-B logo

Reply from Oral-B

Hello,

Thank you for leaving your review!

It is always a pleasure to receive such positive feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be delighted to hear your kind comments.

Should you have any questions or queries, please don’t hesitate to contact us — we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

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