Optimusholidays Reviews 

Our booking was done through Sharon, Who was extremely helpful and secured us a great deal. Nothing was too much trouble for her, and she made suggestions to us about transfers and hotels . I would certainly book through her on future cruises.

Kenny answered all our questions professionally and efficiently. We made several changes to what was advertised and nothing was a bother for Kenny. The booking process was easy. We do not travel until November so we do not have all our paperwork as yet. I will update my review after our holiday.

Contacted Optimus regarding a cruise and found Kenny to be very knowledgeable and friendly. He found exactly what we were looking for at a great price.
Absolutely happy with the service received.

Their package was very competitive, but more importantly their service was exemplary. Throughout the booking process,and follow-up correspondence, I had a single point of contact with a dedicated advisor who was prompt to respond and very thorough. I recommend them most highly.

Optimusholidays are just wonderful, from start to finish. Couldn’t recommend them enough! They have found me two great holidays to New York and Italy! Will definitely be booking with them again.

Booking experience fab !! Ricky was very professional,diplomatic and patient and gave us several quotes in order that we could customise our planned holiday to Japan. Can’t wait to go now - thank you 🙏

Ricky tried his utmost and succeeded in finding me a cruise to the Caribbean on Sky Princess. A fantastic price. Even looked to change the flights so we could fly a few days earlier to Orlando. He was exceedingly patient and his response time on the live chat was very good.
As a retired teacher (old school) I have high standards and Ricky certainly lived up to my expectations. Thank you once again 😀

Ricky was so helpful to me. I have a friend from Germany coming and he adapted things for her to join me. When some things didn’t link up with the flights and the hotel, he upgraded us to another place, at no extra cost. It’s great to know that all the flights and bullet train tickets are all sorted out for us.
Ricky has been really friendly and helpful about it all, whilst working over Christmas.
I’m super excited for this trip now. May it be the first of many!

Amazing service and advice from Ricky.
Really super and easy to book.

Hi just to confirm we had very good service from Sharon. We have a long time to wait for our holiday but looking forward to Japan

Top marks to Kenny at Optimus Holidays! We used to always use our local high-street travel agency and had never before arranged holidays over the phone or by email. We were nervous about trying this as we worried about the lack of face-to face contact and the fact that he is down south and we are in Scotland.
Our experience with him was first-class. He was knowledgeable, efficient, supportive, and always at the end of the phone when we needed him.
We couldn't believe it when , on experiencing a serious problem caused by Edinburgh Airport, he actually answered the phone at 6.35am! He talked us through what to do and all was well in the end.
We received all our paperwork from him, by post , as we prefer that to just email.
Nothing was too much bother for him and he arranged an amazing 3 week holiday to South Korea and Japan. He spotted an opportunity for getting premium seats on the plane at a good price and alerted us so we ended up travelling in comfort. We had a fantastic holiday ! We relied on Kenny and he pulled everything off. Well done and Thankyou! Miki

We have yet to go on our booked holiday however Optimus Holidays and Kenny have made the booking process very smooth.

We have booked a Princess cruise holiday for October 2026 and Kenny listened to the requirements, made some suggestions and was able to secure an excellent cabin on the ship.

The flights have still to be organised but he is going to look at availability from airports other than London which was an excellent suggestion.

I found him to be very helpful throughout and we feel very reassured that we will have a wonderful trip next year.

Our trip involved flights, hotels, train travel and a cruise. The team at Optimus did a great job with the arrangements. Had a minor hiccup with where to get off the train but Kenny did his very best to help. Will certainly consider using Optimus again.

Just returned from a two week cruise package including flights, hotel stays and transfers. Excellent service and very good value for money. Kenny looked after all details from start to finish, and assisted us with any queries or questions we had during and after booking. Definitely recommended and will be looking to use Optimus again for our future cruise holidays.

Very short wait for call back even though it was a Saturday afternoon. All questions answered clearly and helpful advice offered making me feel confident although I had not dealt with your company before. Nothing was too much trouble. Thank you very much!

My wife and I booked a asia cruise and stay we had a little problem with my wife's ncl latitudes points but Kenny the man we booked with sorted it out excellent service would recommend

Easy to book with knowledgeable and helpful agent

At the time of my booking, Optimus Holidays, Kenny provided outstanding, personalised, hassel free and truly exceptional service. Everything was perfectly planned and He handled every detail with care and professionalism. Highly recommended!

Sent an email to Kenny and spoke to him on the phone, I explained my requirements and he was able to complete my request within one day. Very efficient.

Optimus Holidays is a full-service agency with top-notch agents, focusing on delivering the best prices with service that is unparalleled even in the States where the travel market is vast, far larger than that of the U.K. Kenny has not only fulfilled what our needs are in his time zone, but he's also assisted us in our time zone which is eight hours behind his. His concern is our utmost satisfaction and the best guest experience on our cruise, with flights that cause not a hitch in connecting. We thank him wholeheartedly and recommend him for booking even the trips with the trickiest connections.