CRUISE KINGDOM Reviews 328

We contacted Andy after seeing our cruise advertised. He quickly understood what wanted- - didn't push us to upgrade- & came back promptly with flights to suit. He always answered our phone calls p... See more

Andy our travel manager was marvellous booking this stay and cruise. Answering all our queries and getting us the best deal he could get on hotel rooms for our family. We ended up booking 3 extra cab... See more

We had been dscussing our trip for several weeks and decided to book. Called Cruise Kingdom and spoke to Harry, excellent, no rush, helped with every query and stateroom selection. He also rang back s... See more

The customer service experience was excellent. Prompt call back after initial enquiry and Harry L, the representative, was very knowledgeable and helpful. He explained things clearly and was happy to... See more

I got a call back about a Cruise from Japan,that I was looking to go with my husband and 23 yr Son & spoke with a Representative called Andy in the last half hour. I found him very rude. He sa... See more

Harry our Cruise Kingdom agent was extremely informative, polite and thorough as this is our 1st Cruise. Answered every question we asked with understanding. Not only did he ring me back to offer... See more

Excellent customer service from Andy. We had a cruise booked and with sudden health issues we felt the need to cancel. We were offered to transfer our deposit to another cruise at a later date thus a... See more

I have never responded to a random travel email before and then I did! From the first conversation with HARRY @ Cruise Kingdom I have never known service like it and I travel a lot! He is absolutely s... See more

Andy at Cruise Kingdom was very knowledgeable and helpful on my recent booking for NCL cruise to the Far East. Easy booking procedure and he explained every element of the holiday in detail and under... See more

I recently contacted Cruise Kingdom to inquire about a cruise in an email they had sent me. I spoke with HARRY, a customer service person. He was excellent in every resect. He was very knowledgeable... See more

Booked a Boston to New Orleans cruise with Andy and everything was perfect. Andy guided us through the booking explaining the procedure thoroughly and givingbus a great price. Highly recommend cruise... See more

I asked for a callback to book a cruise and, although I didn't specify a time, the call was received in a timely manner. The person I spoke to was knowledgeable about the booking I wanted to make and... See more

Helpfull,gave very knowledgeable advice. Explain all aspects we queried with easy to understand answers, we liked that he did not expect us to get the answer from an app.

If the holiday is haved booked with Cruise Kingdom is anything like the service I have received from Harry so far, then we are in for a great experience. Well done Harry for your great customer servic... See more

More great service from Harry. We've booked with Cruise Kingdom three times now and each time has been a great experience from the original enquiry through the booking process and the holiday itself.... See more

Great value cruises and very helpful, knowledgeable and professional consultants. Harry helped to sort out flights and hotel stays. Would recommend them and use them again.

Absolutely brilliant person dealing with us. Very knowledgable and obliging who understood what we were looking for and able to advise. Thank you Andy!

Cruise Kingdom is a fantastic company There’s one guy in particular that always helped me. His name is Harry. He has helped me out many a time. I can highly recommend him and his company that he wor... See more

Harry was excellent the holiday got booked very quickly without an issues, the price was as quoted and there was none of the usual "price increase" that we have experienced with other companies. Overa... See more

Andy who talked us through the booking process was excellent and made a great job of explaining all the details. Easy when in the hands of competent professionals.

Harry was very helpful and patient working out suitable flights and seats good experience. It took some time and he did not rush it and did successful holiday booking

Andrew was clear and efficient. He gave me the information I needed to make a decision and gave me the details necessary to provide the required information to make a deposit.

Pleased with his service and continue to use your company for the next cruise.

My contact was helpful and guided me to find the best deal

Excellent customer service. Very professional and knowledgeable. We are very grateful to Harry for the help with the booking for our cruise to China and Japan.

Harry was very professional, knowledgeable and respectful. He wasn’t pushy as some salesmen can be. Thanks for all your help Harry

Fabulous.... booked with Harry but also spoke to other team members. Knowledgeable about our chosen cruise and add ons. Nothing was too much trouble. Everything we booked was as expected.... thank... See more

Booked a bargain cruise through this firm. The cruise consultant Harry was great. He was very knowledgeable efficient and helpful. We will book through this company again.

Have booked many holidays with Cruise Kingdom and they represent very good value. Have booked also with Harry before so knew we were in good hands for this new cruise.

Making our holiday booking with Andy was an absolute pleasure - Andy really listened and got what our requirements were. It really was wonderful to deal with a true professional who knows how to tailo... See more

We have used Andy several times in the past and get good advice from him making the whole booking procedure so much easier

Excellent value and cruise line and scope of countries visited and quality of the hotels included. Harry was very helpful, patient and knowledgeable

Harry was very helpful. Gave me all of the information I needed to complete the booking and followed this up with email confirmation. Thank you Harry.

Harry has been a super star sorting out a few things that were not in place with our booking. Thank you very much Harry - will definitely book with you again

Really quick call back from initial enquiry. Harry was efficient and pleasant and answered all my questions

Harry was great, easily contactable and very knowledgeable. Made booking our holiday a nice and easy process, thankyou Harry!

Harry made the experience so easy, he even went the extra mile to get our friends on the same booking!

It was so easy to book my cruise and Harry went out of his way to make sure I got the best price and right flight. Cruise Kingdom certainly do have some good deals if you are flexible when to travel.... See more

Harry was very helpful. He gave me the thinking time I needed and always called back punctually. We're looking forward to a great trip!

Cruise Kingdom are an extremely professional organisation. They offer competitive packages with the major Cruise Lines. Request for call back is always provided in a timely manner. Representative A... See more

Excellent communication from Harry & he was fully knowledgeable on the holiday we have now booked he is a credit to the company for sure

Great deals and very easy to get booked. I dealt with Harry and this is a second cruise that I booked this year. I found him to be very efficient and explained everything about the cruise from start... See more

Call back within two minutes. Friendly professional staff who describe deal perfectly. Excellent deal!

Clear pricing, great knowledge. Very friendly and gave different options. Arranged a call back and it happened on time

Extremely professional customer service and support. Callback received quickly after enquiry and all requested services provided. Andy is a totally motivated staff member who represents CK with pass... See more

Harry is a great staff if anytime we contact to your office, many thanks for a good service

We made our with Andy who made it really easy to do. He answered all of our questions and was very knowledgeable. Andy went through all the details and repeated key areas.

The representative of Cruise Kingdom Harry was very professional, friendly ,helpful and pleasant to speak to . I would recommend Cruise Kingdom on their efficiency of thier staff .

Spoke with Andy who was very helpful. He answered all my questions and talked me through the full details of the flight times and cruise details.

I like Cruise Kingdom because of their daily interesting offers and positive, quick respons to different questions. Especially I mention your agent Harry!!