Always well stocked, speedy delivery on bought items at usually unbeatable prices. Great selection of stock and friendly helpful staff are just a phone call away. I done ever buy from anyone else and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The helpfulness of team OW is outstanding, and proved so over several years of sound advice, quality assurance and no fuss guaranteed products. My latest purchase, a waterproof scope cover was dues ou... See more
Company replied
The 1st time I used this company they made an error and dispatched the wrong item. However, I judged them on the speed that they corrected that error. This gave me the confidence to place another hi... See more
Company replied
Just had my :- UTG Recon 360 TL 5.6-7.2" Picatinny Bipod - TL-BP02-B delivered from Optics Warehouse as always a very speedy delivery from the very reliable Optics Warehouse always a pleasure shoppi... See more
Company replied
Company details
Written by the company
Optics Warehouse was founded in 2007 with the simple, yet ambitious goal of becoming the leading name in the UK’s Optics industry. Built on 3 key promises to our customers: 1. To stock the UK’s widest selection of Optics at the most competitive prices. 2. To offer the most professional and friendly expert advice available in the industry. 3. To maintain the highest possible levels of customer service. Optics Warehouse is now the UK’s #1 Optics Shop!
Our aim is always to deliver amazing service and high quality products.
Written by the company
- Committed to 5 star customer service and low prices.
- We are confident you'll love your experience and purchases with Optics Warehouse. But if you're not happy with your purchase, we will do all we can to rectify or replace.
Contact info
Riviera House, Nicholson Road, TQ2 7TD, Torquay, United Kingdom
- 01803611895
- support@opticswarehouse.co.uk
- opticswarehouse.co.uk
The UK's Biggest Shooting Optics Shop
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good price
Good price. Next day delivery. As always a good company to deal with. I'm actually looking at my next purchase from Optics warehouse, I'm not sure though. But I will call them for professional advice. All in all a great company to deal with, customer service Is why there at the top.
29 May 2026
Reply from Optics Warehouse
Thanks for the great feedback, We pride ourselves on our customer service, and we look forward to chatting with you and helping you find your next item.
Thay were fantastic from start to…
Thay were fantastic from start to Finnish as always
The order was dispatched and received the very next day
Can not find any fault and would highly recommend them and there costumer surport over any other supplier.
29 May 2026
Reply from Optics Warehouse
We appreciate your wonderful feedback. Delivering seamless service and great support from start to finish is always our top priority.
Reply from Optics Warehouse
Thank you for your feedback!. We pride ourselves on fast delivery and careful packaging, and we're so glad we hit the mark for you.
Bought a scope
Bought a scope , good price, also you can change it if not quite what you expected. (Can’t see it happen though as ‘well pleased!’ Had something in the past go wrong in a chronograph , item was changed straight away , no fuss and within days ! This is a good firm to deal with , with some great money saving offers ! I would deal with them again !
28 May 2026
Reply from Optics Warehouse
Thank you for sharing your experience with us! We always aim to make shopping stress free, so it’s brilliant to hear that our no fuss return policy gave you peace of mind. Thanks for recommending us as a good firm to deal with it means the world to the team
Honest and professional
Initial purchase online was so easy to complete.The delivery time was fast and efficient. I contacted them via email for futher advise and the reply was quick and extremely helpful. I wasn't advised to buy something more expensive but something well priced that would do the job that I needed to .This then resulted in another purchase .I would highly recommend Optics Warehouse for their service,honesty and professionalism. Thank you .
28 May 2026
Reply from Optics Warehouse
Thank you so much for this fantastic review. We pride ourselves on offering honest, practical advice rather than just pushing for a higher sale, so it’s wonderful to hear that reflected in your experience. We truly appreciate your repeat business and look forward to helping you again next time.
Reply from Optics Warehouse
We love hearing this! Thank you for choosing us, and we look forward to delivering the same great service next time.
The service and price from optics…
The service and price from optics warehouse was excellent. I received my delivery the next morning after ordering the day before. Very happy indeed and would recommend optics warehouse to anyone!
28 May 2026
Reply from Optics Warehouse
Thank you so much for the wonderful review! We are thrilled to hear you enjoyed our service, pricing, and ultra fast delivery. We truly appreciate the recommendation.
Great service excellent quality and…
Great service excellent quality and price can't ask for more
28 May 2026
Reply from Optics Warehouse
Thank you for choosing us, Delivering top tier quality and great value is exactly what we strive for, and we're so glad we delivered for you.
Great company and great staff
28 May 2026
Reply from Optics Warehouse
Thank you for the wonderful feedback, We're thrilled to hear you had a great experience with our company and staff.
The delivery service was very good
The delivery service was very good. However the MTC Scope was faulty and I had to pay £15.95 in return postage through no fault of my own. Painful but scope cost only refund in 2 days.
28 May 2026
Reply from Optics Warehouse
Hi David
Thank you for taking the time to leave your feedback, and we are glad to hear that you were happy with our delivery service.
However, we are very sorry to hear about the issue with your MTC Scope and the frustration caused by the return postage cost. This certainly isn't the experience we want for our customers.
We would love the opportunity to look into this and try to sort something out for you. We have reached out via email a few times and have also tried calling you to discuss this directly.
Please check your inbox (and spam folder, just in case), or feel free to give us a call back whenever you are free. We genuinely want to make this right for you.
Best regards,
Optics Warehouse
Sell great products and decent prices…
Sell great products and decent prices and they do competitions to win stuff. Win Win
28 May 2026
Reply from Optics Warehouse
Thank you so much for the feedback! We work hard to pair quality products with great value, and we're thrilled you enjoy our giveaways.
Reply from Optics Warehouse
Thanks for sharing your experience, Providing fast and efficient service is always our top priority, and we're glad we hit the mark.
UTG Recon 360 TL 5.6-7.2" Picatinny Bipod - TL-BP02-B
Just had my :- UTG Recon 360 TL 5.6-7.2" Picatinny Bipod - TL-BP02-B delivered from Optics Warehouse as always a very speedy delivery from the very reliable Optics Warehouse always a pleasure shopping on their website staff are great friendly knowledgeable always have what I am looking for thank you so much you are the Muttz Nuttz.
Cheers Danny.
3 June 2026
Unprompted review
Reply from Optics Warehouse
Thank you for choosing Optics Warehouse again and for taking the time to leave such a brilliant review. We are glad to hear you are happy with your new UTG Recon Bipod and our service. Your continued support means the world to our team
Hawke vantage 2-7x32
The gentleman l was dealing with was very helpful and helped me pick the right scope for my rifle, also very efficient on post which l think from ordering my scope to me receiving it was about 3 days well done optic warehouse.
27 May 2026
Reply from Optics Warehouse
We appreciate the great feedback! Finding the right scope makes all the difference, and we're glad we could help you get it sorted and delivered so quickly. Thanks for choosing Optics Warehouse.
Returned a scope
I purchased a scope that I could not get along with, I called Optics warehouse and after discussing options, I was able to return for a full credit toward another scope.
This is excellent service so well done optics warehouse
28 May 2026
Reply from Optics Warehouse
Thank you so much for the 5 star review! We know how important it is to find the perfect scope for your setup, and we're thrilled we could help you transition to the right one smoothly. Enjoy your new gear, and happy shooting
Had some problems with an order but was…
Had some problems with an order but was resolved quickly
27 May 2026
Reply from Optics Warehouse
Thank you for the review! We’re sorry there was a hitch with your order, but we are glad our team was able to get it sorted out quickly for you.
Reply from Optics Warehouse
We really appreciate your loyalty and kind words! Knowing that we consistently meet your expectations is the best reward for our team.
Awesome help over the phone quick…
Awesome help over the phone quick service and great website
27 May 2026
Reply from Optics Warehouse
Thank you so much for the 5 star review! We're thrilled to hear you had a great experience with our team and found the website easy to use.
Always get great service
Always get great service, quick delivery, 1st class backup - keep up the good work
27 February 2026
Reply from Optics Warehouse
Thanks for the 5 stars! Quick delivery and top-notch backup are what we aim for every time.
Easy to enter
Easy to enter , quality prizes with a good chance of winning. Thank you for the opportunity
26 May 2026
Reply from Optics Warehouse
Thank you! We work hard to bring you quality prizes and fair odds, so this truly makes our day. Good luck!
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