onlyaesthetics.sg Reviews 

115
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, gentle, and attentive, making interactions comfortable and pleasant. Many people highlight the excellent service provided, noting the care and patience shown by the team. Reviewers are also very satisfied with the effectiveness of the treatments, particularly for hair removal, observing significant improvements and fast progression. This positive user experience, combined with the welcoming atmosphere, contributes to high overall satisfaction among consumers.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, frequently highlighting their... See more

Service

Users describe positive interactions with service, frequently highlighting the professionalism, friendliness,... See more

User experience

People report positive experiences with user experience, often highlighting comfortable and pleasant... See more

Product

Consumers find the product to be ambiguous, with some reporting great and consistent results, particularly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There were progressive improvements just after 2 sessions. Hair growth has slowed down and is thinner. My aesthetician is Tina Lin :) She is very gentle during treatments as well

Company replied

Rated 5 out of 5 stars

I am ongoing a male private area SHR. It’s been 5 months so far. The therapist Tina Lin is very professional. Makes me feel very comfortable. As a male ongoing this treatment, it feels a bit odd but O... See more

Company replied

Rated 5 out of 5 stars

Yvonne is approachable and friendly. She answers all my inquiries patiently and in great detail, which is very reassuring to customers. She is also gentle, caring, and professional during the treatmen... See more

Company replied

Rated 5 out of 5 stars

signed up for the full face hair removal package, and the staff (Jia Xuan) has been professional and friendly satisfied with the service so far and can see a little bit of improvement after a few... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Beauty Product Supplier
  3. Beauty Salon
  4. Health and Beauty Shop
  5. Medical Clinic

Written by the company

Largest, Multi-Award Winning Aesthetic Chain with the Highest 5 star rated Reviews in Singapore on Facebook and Google. Established in 2005, ONLY Aesthetics was founded to rise above the inadequacy of the then-newly saturated market of medical aesthetics. The co-founders believed in the calling to reach out to clients who wanted to better themselves, without short-changing them. The brand prides itself on its state-of-the-art technology and exceptional results that have allowed them to be a multi-award winning company. "DON’T BE BETTER. BE DIFFERENT."


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

115 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(115)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Feel warm and well hospitality when…

Feel warm and well hospitality when doing treatment. Shki was nice & patience when performing the treatment.

25 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear CH,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

IPL is thorough stopped having much…

IPL is thorough stopped having much growth after just a few sessions. Coming back just for maintenance

25 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Carissa,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Very good

Very good. Very friendly and good service! I recc they're underarm IPL treatment

25 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Great

Staff is very friendly and every treatment always feels very relax for every visit

24 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Madelyn,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

review

tina

good service and treatment works well hair stops growing after a few sessions. tina is friendly and approachable, gentle and kind with the service thank you.

24 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Mikayla,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Recommend!

Love the service rendered by Yvette. She’s attentive, gentle & provides good service. Thank you!

23 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Earlgrey,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Pleasant visit

My consultant is very friendly and easy going, makes my appointments very easy and enjoyable. Besides that, their SHR removal are really effective.

23 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Sheryl,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Today’s visit was great

Today’s visit was great, Jaccy’s time management skills and service were excellent!

22 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Great experience!

22 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear May,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Great service

Joey has been providing a great service after I shifted from novena to raffles place branch, she is so very gentle and careful when providing the service and I’m glad to receive her service!

18 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Herlyne,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Attended by Joey Thanh who has been…

Attended by Joey Thanh who has been professional, friendly and helpful.

18 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Alice,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Professional & meticulous service

Jaccy was meticulous and friendly throughout the treatment. Thank you for the great service!

18 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear AL,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 4 out of 5 stars

Come here for IPL

Come here for IPL, service is usually quick and effective. Although they may call out certain things they see while doing the treatment and recommend a different package.

18 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Vanessa,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Great service

Been here for at least 10 years, from holland village to Raffles Place. The staff are always very patient and kind. Today’s session with Winnie at Raffles Place, is the best service I had so far. ☺️

16 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Ivy,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Thank you Jaccy!

Jaccy was really friendly and welcoming during my visit! She was meticulous and checked on me multiple times. 10/10 service 🫶🏻

16 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Sevina Spring Goh Si Zhen,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Treatment with Yvonne

I’ve been doing treatments Yvonne for at least 3 years. She is gentle, patient and friendly.

16 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Caireen,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 4 out of 5 stars

Brazilian Laser

Brazilian Laser
Signed up for their package, and so far not too bad have been seeing good effects after 1.5years, staff is friendly also.

16 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Py,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Great service

Had been using their service for a few years. Shoutout to Shki for the great service at the raffles place outlet.

15 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Zi Hui,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Full Face Hair Removal Package

signed up for the full face hair removal package, and the staff (Jia Xuan) has been professional and friendly

satisfied with the service so far and can see a little bit of improvement after a few sessions

9 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Sean,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Great and fast service

I have been a regular customer with Only Asthetics for the past 2 years. My aesthician Wendy has been very friendly and attentive. The team in Only Aesthetics Dhoby Ghaut outlet also delivers great services!

1 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear KY,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

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