onlyaesthetics.sg Reviews 

115
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, gentle, and attentive, making interactions comfortable and pleasant. Many people highlight the excellent service provided, noting the care and patience shown by the team. Reviewers are also very satisfied with the effectiveness of the treatments, particularly for hair removal, observing significant improvements and fast progression. This positive user experience, combined with the welcoming atmosphere, contributes to high overall satisfaction among consumers.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, frequently highlighting their... See more

Service

Users describe positive interactions with service, frequently highlighting the professionalism, friendliness,... See more

User experience

People report positive experiences with user experience, often highlighting comfortable and pleasant... See more

Product

Consumers find the product to be ambiguous, with some reporting great and consistent results, particularly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There were progressive improvements just after 2 sessions. Hair growth has slowed down and is thinner. My aesthetician is Tina Lin :) She is very gentle during treatments as well

Company replied

Rated 5 out of 5 stars

I am ongoing a male private area SHR. It’s been 5 months so far. The therapist Tina Lin is very professional. Makes me feel very comfortable. As a male ongoing this treatment, it feels a bit odd but O... See more

Company replied

Rated 5 out of 5 stars

Yvonne is approachable and friendly. She answers all my inquiries patiently and in great detail, which is very reassuring to customers. She is also gentle, caring, and professional during the treatmen... See more

Company replied

Rated 5 out of 5 stars

signed up for the full face hair removal package, and the staff (Jia Xuan) has been professional and friendly satisfied with the service so far and can see a little bit of improvement after a few... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Beauty Product Supplier
  3. Beauty Salon
  4. Health and Beauty Shop
  5. Medical Clinic

Written by the company

Largest, Multi-Award Winning Aesthetic Chain with the Highest 5 star rated Reviews in Singapore on Facebook and Google. Established in 2005, ONLY Aesthetics was founded to rise above the inadequacy of the then-newly saturated market of medical aesthetics. The co-founders believed in the calling to reach out to clients who wanted to better themselves, without short-changing them. The brand prides itself on its state-of-the-art technology and exceptional results that have allowed them to be a multi-award winning company. "DON’T BE BETTER. BE DIFFERENT."


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(115)

83 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jaccy was very professional and fast

Jaccy was very professional and fast! Appreciate her service very much.

13 November 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Jw,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Yvonne has been the most patient and…

Yvonne has been the most patient and gentle consultant. She takes her time to properly handle my session and not rush through the process. Look for her if you want a good service!

13 November 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Pau,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Convenient location n prompt service…

Convenient location n prompt service for pain free hair removal service etc.

12 November 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Jean,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

I was served by Joey who was very…

I was served by Joey who was very meticulous and careful.

12 November 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Meredith,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

I’ve been a regular customer in the…

I’ve been a regular customer in the dhoby ghaut outlet for a couple of years, staffs here are very friendly - provides good services. Always feel very welcomed :)

5 November 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Ann,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Effective treatments

There were progressive improvements just after 2 sessions. Hair growth has slowed down and is thinner.

My aesthetician is Tina Lin :) She is very gentle during treatments as well

5 November 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear EJ,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Been coming here for many treatments…

Been coming here for many treatments and am always happy with results. Not to mention the staff are always wonderful and friendly, especially Shki. She’s really great and I always look forward to seeing her!

5 November 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Tarissa,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Therapist YVONNE CHIN has always been…

Therapist YVONNE CHIN has always been very vigilant about my skincare routine and textures.

Thumbs up for Yvonne always!

4 November 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Yvonne,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Yvette is good and friendly

The whole clinic is comfortable and warm. Friendly staff too

3 November 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Tiger QQ,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Have a great experience with Joey today.

31 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Snow,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Awesome Service as always

Yvonne is approachable and friendly. She answers all my inquiries patiently and in great detail, which is very reassuring to customers. She is also gentle, caring, and professional during the treatments, making every visit a pleasant experience. Kudos to her and thanks to the entire team.

31 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Sarah,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Jaccy helped me do hair removal today

Jaccy helped me do hair removal today. She is very gentle and provides excellence customer service.

31 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Viviane,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Good service!

Staff are always patient and attentive! Good service :)

29 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Melissa,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Winnie lee was very helpful and…

Winnie lee was very helpful and mindful, highly recommend !

29 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Lan,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Jaccy & her awesome servic

Jaccy was attentive and patient. Her friendliness makes my experience today a real pleasant one & would recommend her if you would like a painless and comfortable session. Thank you Jaccy.

29 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Jaamie,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Trustworthy and friendly

Been going here for many years. Trustworthy results. Jaccy is friendly, attentive and detailed in the laser. Feel comfortable coming here.

28 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear HY,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Shki is very friendly and detailed when…

Shki is very friendly and detailed when doing the treatment. I felt very comfortable after her care.

27 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Dora,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 4 out of 5 stars

Explain treatment steps

Explain treatment steps
Therapist: Shki & Tina

25 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Su Yin,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 4 out of 5 stars

Effective and personalised treatment…

Effective and personalised treatment provided.

25 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Andrea,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Good service from Shki.

Good service from Shki.

25 October 2025
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Joanne,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a great experience and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

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