onlyaesthetics.sg Reviews 

112
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and gentle approach during treatments. People frequently highlight the excellent service, noting the efficiency and comfort of their overall experience. Reviewers often feel comfortable and well-cared for during their visits. Many customers are satisfied with the treatment results, particularly the effectiveness of hair removal services, with hair growth slowing down and becoming thinner. However, some people mentioned issues with unclear communication regarding treatment expectations and package utilization, with a few others also feeling that additional packages were recommended during treatments.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness,... See more

Service

Reviewers mention positive feedback about service, consistently praising the staff for being friendly,... See more

User experience

Clients share positive opinions on user experience, with many expressing comfort and satisfaction with their... See more

Product

Users describe ambiguous interactions with the product, with some customers reporting great and consistent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There were progressive improvements just after 2 sessions. Hair growth has slowed down and is thinner. My aesthetician is Tina Lin :) She is very gentle during treatments as well

Company replied

Rated 5 out of 5 stars

I am ongoing a male private area SHR. It’s been 5 months so far. The therapist Tina Lin is very professional. Makes me feel very comfortable. As a male ongoing this treatment, it feels a bit odd but O... See more

Company replied

Rated 5 out of 5 stars

Yvonne is approachable and friendly. She answers all my inquiries patiently and in great detail, which is very reassuring to customers. She is also gentle, caring, and professional during the treatmen... See more

Company replied

Rated 5 out of 5 stars

signed up for the full face hair removal package, and the staff (Jia Xuan) has been professional and friendly satisfied with the service so far and can see a little bit of improvement after a few... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Beauty Product Supplier
  3. Beauty Salon
  4. Health and Beauty Shop
  5. Medical Clinic

Written by the company

Largest, Multi-Award Winning Aesthetic Chain with the Highest 5 star rated Reviews in Singapore on Facebook and Google. Established in 2005, ONLY Aesthetics was founded to rise above the inadequacy of the then-newly saturated market of medical aesthetics. The co-founders believed in the calling to reach out to clients who wanted to better themselves, without short-changing them. The brand prides itself on its state-of-the-art technology and exceptional results that have allowed them to be a multi-award winning company. "DON’T BE BETTER. BE DIFFERENT."


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(112)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jass Siew is very patient

Jass Siew is very patient - highly recommend

27 June 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Hello Xu,
Thank you for your kind feedback and for sharing your positive experience with us.
We are delighted to hear that you had an enjoyable visit, and we truly appreciate your support.
We look forward to welcoming you back again soon.
Should you require any further assistance, please feel free to contact us.
Wishing you a wonderful day ahead.

Rated 5 out of 5 stars

Jass is very pleasant and detailed

Jass is very pleasant and detailed, and made sure that my treatment was done in a comfortable yet professional manner. Strongly recommend her

25 June 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Hello Angeline,
Thank you for your kind feedback and for sharing your positive experience with us.
We are delighted to hear that you had an enjoyable visit, and we truly appreciate your support.
We look forward to welcoming you back again soon.
Should you require any further assistance, please feel free to contact us.
Wishing you a wonderful day ahead.

Rated 5 out of 5 stars

Yuna is very meticulous and thorough.

Yuna is very meticulous and thorough.

25 June 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Hello Shu Jing,
Thank you for your kind feedback and for sharing your positive experience with us.
We are delighted to hear that you had an enjoyable visit, and we truly appreciate your support.
We look forward to welcoming you back again soon.
Should you require any further assistance, please feel free to contact us.
Wishing you a wonderful day ahead.

Rated 5 out of 5 stars

Jass is patient and detailed in the…

Jass is patient and detailed in the treatment! Excellent service

24 June 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Hello Ler,
Thank you for your kind feedback and for sharing your positive experience with us.
We are delighted to hear that you had an enjoyable visit, and we truly appreciate your support.
We look forward to welcoming you back again soon.
Should you require any further assistance, please feel free to contact us.
Wishing you a wonderful day ahead.

Rated 5 out of 5 stars

I love the experience at Raffles

I love the experience at Raffles! Ashleigh is very beautiful and good service for my treatment! Need to treasure such good staff.

16 May 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear JeaNie,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.

Rated 5 out of 5 stars

Great smooth experience

Great smooth experience

12 May 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear AJ,
Thank you so much for your valuable feedback and for sharing your positive experience with us — we truly appreciate it.
We’re delighted to hear that you had a great time, and we look forward to the opportunity to serve you again soon.
If you have any further questions or need any assistance, please do not hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Friendly staff

Ashleigh is a very friendly and helpful staff.didn’t hard sell.

11 May 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Shermaine P,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.

Rated 5 out of 5 stars

Pleasant experience

Pleasant experience at Only Aesthetics. Ashleigh is detailed and service oriented.

6 May 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Sharon Snow,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a fantastic time and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Awesome experience over the years

The therapists have been really friendly. They have always made my experiences really comfortable over the years.

2 May 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Sofya Al-Haq Xia,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a fantastic time and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Great therapist!

Great therapist!

29 April 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Nirasha Kunna,
Thank you so much for your valuable feedback and for sharing your positive experience with us — we truly appreciate it.
We’re delighted to hear that you had a great time, and we look forward to the opportunity to serve you again soon.
If you have any further questions or need any assistance, please do not hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Ashleigh is very sweet and attentive…

Ashleigh is very sweet and attentive toward me throughout my treatment

28 April 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Pearline Tan,
Thank you so much for your valuable feedback and for sharing your positive experience with us — we truly appreciate it.
We’re delighted to hear that you had a great time, and we look forward to the opportunity to serve you again soon.
If you have any further questions or need any assistance, please do not hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Effortless Hair Removal with Exceptional Care ✨

I’ve been coming here for my hair removal treatments and I honestly couldn’t be happier with the experience every single time. The results have been great, but what really makes this place stand out is the people.

The staff are exceptionally friendly and always make me feel comfortable from the moment I walk in. A special shoutout to my therapist, Serene — she’s incredibly experienced, gentle, and clearly knows exactly what she’s doing. I genuinely enjoy every session with her, which says a lot because treatments like this can easily feel intimidating elsewhere.

Highly recommend if you’re looking for effective treatments with a warm, professional touch 🤍

28 April 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear jia yuin lee,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.

Rated 5 out of 5 stars

Good session

Good session. Kelly is friendly and professional.

28 April 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Yan Zhi,
Thank you so much for your valuable feedback and for sharing your positive experience with us — we truly appreciate it.
We’re delighted to hear that you had a great time, and we look forward to the opportunity to serve you again soon.
If you have any further questions or need any assistance, please do not hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Ashleigh at Only CBD was super…

Ashleigh at Only CBD was super friendly, warm & accommodating! She made my experience here really comfortable :)

27 April 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear calista,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a fantastic time and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Ashleigh is very friendly and the…

Ashleigh is very friendly and the environment is cosy

27 April 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Vivian Teo,
Thank you so much for your valuable feedback and for sharing your positive experience with us — we truly appreciate it.
We’re delighted to hear that you had a great time, and we look forward to the opportunity to serve you again soon.
If you have any further questions or need any assistance, please do not hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Only aesthetics branch at Jalan Penang…

Only aesthetics branch at Jalan Penang is highly recommended. Love the service and professionalism that the girls have always provided especially Coey and Wendy. They are so friendly and attend to my needs all the time. The equipment are definitely sophisticated and resolved the body and skin problem of mine.

25 April 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Mindy,
Thank you so much for your valuable feedback and for sharing your positive experience with us — we truly appreciate it.
We’re delighted to hear that you had a great time, and we look forward to the opportunity to serve you again soon.
If you have any further questions or need any assistance, please do not hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

I came to Raffles outlet today and was…

I came to Raffles outlet today and was served by Ashleigh Pun. Although i came for underarm treatment, she treated me with patience and care. Very friendly and helpful

24 April 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Winter,
Thank you so much for your valuable feedback and for sharing your positive experience with us — we truly appreciate it.
We’re delighted to hear that you had a great time, and we look forward to the opportunity to serve you again soon.
If you have any further questions or need any assistance, please do not hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Highly recommend

Ashleigh is patient, attentive and attention to detail. It was a pleasant experience and would highly recommend.

23 April 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Jamie,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.

Rated 5 out of 5 stars

Ashleigh provided rlly gd customer…

Ashleigh provided rlly gd customer service. She was friendly and thorough with the job

23 April 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Julia,
We want to express our gratitude for your valuable feedback and for sharing your positive experience with us! Your input is highly appreciated.
We are thrilled to learn that you had a fantastic time and we are eagerly looking forward to the chance to serve you again soon.
If you have any more questions or if there is anything else we can assist you with, please don't hesitate to reach out.
Wishing you a wonderful day ahead!

Rated 5 out of 5 stars

Male Private Area SHR

I am ongoing a male private area SHR. It’s been 5 months so far. The therapist Tina Lin is very professional. Makes me feel very comfortable. As a male ongoing this treatment, it feels a bit odd but OnlyAesthetics explains to me the process. Would definitely recommend.

23 April 2026
Unprompted review
onlyaesthetics.sg logo

Reply from onlyaesthetics.sg

Dear Chong,
Thank you so much for taking the time to share your kind feedback with us.
We truly appreciate your support and are delighted to hear that you had a great experience.
Your feedback means a lot to our team, and we look forward to welcoming you back again soon.
If you need any assistance in the meantime, please feel free to reach out.
Wishing you a wonderful day ahead.

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