OHS are very easy to order from, and have some great bargains. Delivery was prompt, and when I reported a colour discrepancy, the customer service team made an immediate offer to replace or refund.... See more
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Review summary
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Received a damaged item but this was immediately resolved by Mishqa. Super helpful and a replacement is being sent. Very happy with other items ordered and I will definitely purchase from Online... See more
Company replied
I recently had to return an item that was faulty, from start to finish I had nothing but great customer service from Jody. She ensured the smooth collection of my items & arranged a prompt refund for... See more
Company replied
Isabella my great grand daughter was delighted with beautiful gifts Unicorn after swimmer coat..beach poncho and low fleece for fun at the park Once again proved once again value for money f... See more
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Company details
About Online Home Shop
Written by the company
Welcome to Online Home Shop. Buy your favourite homeware brands direct. Shop the full range of bedding, curtains, towels, throws and rugs.
Why Online Home Shop?- Amazing Prices - You won't find better value, with bedding from £1!
- Huge Range - bedding, curtains, rugs, throws towels & more, we've got you covered
- Express Delivery Option - need it in a hurry? We've got Next Day Services that will deliver fast
Contact info
United Kingdom
- onlinehomeshop.com
4.1
Great
27K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fab transaction
Fab transaction
Easy to navigate website
Great prices
Wide range
18 July 2026
Unprompted review
Reply from Online Home Shop
Hi Paula,
Thank you so much for your review.
We're happy to hear that you love our products just as much as we do!
Have a lovely week!
Olivia – OHS
Got back to me quickly & resolved the…
Got back to me quickly & resolved the problem thank you
24 July 2026
Unprompted review
Reply from Online Home Shop
Hi Sharon,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by Babalwa. We will make sure this goes back to them!
Olivia @ OHS
Excellent customer service and quality
Excellent customer service and quality, nothing to much trouble. Delivery is amazingly quick. Highly recommend 👏👏
24 July 2026
Unprompted review
Reply from Online Home Shop
Hi Paul,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by Phumie, We will make sure this goes back to them!
Olivia @ OHS
Great service.
Beautiful throws so soft &very warm love the colour too fast delivery exceptional all round thank you.
27 July 2026
Unprompted review
Reply from Online Home Shop
Hey Janice,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
Always good quality
Always good quality, super fast delivered and bargain prices.
25 July 2026
Unprompted review
Reply from Online Home Shop
Hey Wendy,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
Bought something cheap to cover old…
Bought something cheap to cover old benches. They picked and posted them, after I paid of course. What’s not to like.
21 July 2026
Unprompted review
Reply from Online Home Shop
Hi Mandy,
Thank you so much for your review.
We really appreciate your feedback and we're happy to hear you're loving OHS just as much as we do!
Olivia @ OHS
Delivered the correct items this time.
22 July 2026
Unprompted review
Reply from Online Home Shop
Hey Andrea,
Thank you for your review!
We're so glad to hear that your parcel was delivered correctly.
We really appreciate the feedback.
Olivia @ OHS
Very fast delivery and great duvet…
Very fast delivery and great duvet covers.
23 July 2026
Unprompted review
Reply from Online Home Shop
Hey Juliet,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
Really good arrived very quickly items…
Really good arrived very quickly items lovely and good quality
26 July 2026
Unprompted review
Reply from Online Home Shop
Hey Susan,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
Good price
Good price. Decent product. Not as full or fluffy as shown in picture, but decent enough for price.
24 July 2026
Unprompted review
Easy to order great delivery pleased…
Easy to order great delivery pleased with my purchase would recommend
26 July 2026
Unprompted review
Reply from Online Home Shop
Hey Mrs P McGough,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
I ordered on Monday morning this week…
I ordered on Monday morning this week 20th July. Order arrived the next day. I was well surprised with the gingham superking duvet as it was quilted too even the pillowcases were quilted. So I have actually just put the duvet cover on the bed and using like a throw as its way too warm for the actual duvet in this weather. Really happy with quality and service
21 July 2026
Unprompted review
Reply from Online Home Shop
Hi Mandy,
Thank you so much for your review.
We really appreciate your feedback and we're happy to hear you're loving OHS just as much as we do!
Olivia @ OHS
Website easy to use
Website easy to use, fast delivery and excellent customer service
17 July 2026
Unprompted review
Reply from Online Home Shop
Hey Nicola,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
Absolutely love my coverless duvet
Absolutely love my coverless duvet, delivered within 4 days excellent service.
21 July 2026
Unprompted review
Reply from Online Home Shop
Hey,
Thank you for your review!
We're so glad to hear that you're happy with your order and the delivery service. 😊
We really appreciate the feedback.
Olivia @ OHS
Do not order from this company
Ordered 3 items from this company the wrong items were sent by OHS refusing to accept their mistake blaming the courier disgusting customer service still not resolved would definitely not order from this company again!
20 July 2026
Unprompted review
Reply from Online Home Shop
Hi Lynne,
Thank you for your review.
We're sorry to hear that you had received a duplicate box - I can see there had been confusion within the communication but our CS had promptly apologised for the confusion has had since arranged for a replacement to be issued.
We apologise for any inconvenience and hope that everything has now been received.
Thank you,
Olivia @ OHS
Sharnté very helpful lovely and kind…
Sharnté very helpful lovely and kind resolved my issue straight away
26 July 2026
Unprompted review
Reply from Online Home Shop
Hi Aisha,
Thank you so much for your feedback.
We're so happy to hear that you have had such a great experience getting your query resolved by Sharnte. We will make sure this goes back to them!
Olivia @ OHS
Great Customer Services
I put in quite a large order for some bedroom furniture. Unfortunately one item was damaged beyond repair which they promptly refunded then when I assembled the chest of drawers I had ordered the quality wasn't great and the drawers would not line up. I thought I might have some trouble returning it but as it turned out its was no trouble at all and they even arranged for collection and the money was back in my account within 3 days. Thanks to there customer services which are very good especially the help from their agent Limeez for arranging the collection and refund.
20 July 2026
Unprompted review
Great quality and value for the price…
Great quality and value for the price absolutely love the product and delivery was quick!
I would definitely recommend this company and I will most definitely continue to use this company in the near future
24 July 2026
Unprompted review
Reply from Online Home Shop
Hi Lianne,
Thank you so much for your review.
We really appreciate your feedback and we're happy to hear you're loving OHS just as much as we do!
Olivia @ OHS
Love the items i brought ❤️
23 July 2026
Unprompted review
Reply from Online Home Shop
Hi Jo,
Thank you so much for your review.
We really appreciate your feedback and we're happy to hear you're loving OHS just as much as we do!
Olivia @ OHS
Excellent product.
Excellent product and great value for the price, better than I expected, I have never been disappointed with anything that I have purchased from OHS.
25 July 2026
Unprompted review
Reply from Online Home Shop
Hi Gillian,
Thank you so much for your review.
We really appreciate your feedback and we're happy to hear you're loving OHS just as much as we do!
Olivia @ OHS
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