OHS are very easy to order from, and have some great bargains. Delivery was prompt, and when I reported a colour discrepancy, the customer service team made an immediate offer to replace or refund.... See more
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About Online Home Shop
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Welcome to Online Home Shop. Buy your favourite homeware brands direct. Shop the full range of bedding, curtains, towels, throws and rugs.
Why Online Home Shop?- Amazing Prices - You won't find better value, with bedding from £1!
- Huge Range - bedding, curtains, rugs, throws towels & more, we've got you covered
- Express Delivery Option - need it in a hurry? We've got Next Day Services that will deliver fast
Contact info
United Kingdom
- onlinehomeshop.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 1 week
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Great Customer Services
I put in quite a large order for some bedroom furniture. Unfortunately one item was damaged beyond repair which they promptly refunded then when I assembled the chest of drawers I had ordered the quality wasn't great and the drawers would not line up. I thought I might have some trouble returning it but as it turned out its was no trouble at all and they even arranged for collection and the money was back in my account within 3 days. Thanks to there customer services which are very good especially the help from their agent Limeez for arranging the collection and refund.
Great quality and value for the price…
Great quality and value for the price absolutely love the product and delivery was quick!
I would definitely recommend this company and I will most definitely continue to use this company in the near future

Reply from Online Home Shop
Excellent product.
Excellent product and great value for the price, better than I expected, I have never been disappointed with anything that I have purchased from OHS.

Reply from Online Home Shop
These are the best
These are the best, I have four now, and have places for more, and such a reasonable price, great value for money, delivery was quick, and quality really good.

Reply from Online Home Shop
I had an issue where the price of one…
I had an issue where the price of one of my items changed from my basket to when I paid for it, having emailed customer service they were able to cancel my order give me a full refund and I ordered again for the original price I thought I was paying….its the first time I’ve ordered from OHS and I’m really impressed with the quality of the products. 👍👍👍
5 Star Service
I really feel I have to write a review regarding the delivery of an order recently made with OHS. I made an order expecting to wait a week and it was delivered the next day. This is exceptional service and the courier used was In Post. Thank you OHS for a five star service

Reply from Online Home Shop
Excellent customer service provided by…
Excellent customer service provided by Mishqa.

Reply from Online Home Shop
Absolutely hopeless
Absolutely hopeless
Delivery was left on my drive
Needless to say it vanished
Nobody wants to take responsibility
They use a sub standard courier
AVOID

Reply from Online Home Shop
Excellent service
Hi well what can I say I would like to thank justhea from customer service for the excellent service and nothing to much trouble if you ever have a problem with item i hope you will get justhea the excellent customer service from start to finish keep up the good work and thank you so much once again.

Reply from Online Home Shop

Reply from Online Home Shop
Brilliant
Easy to navigate website, excellent as always, good quality chair cushions really comfy. Fast delivery

Reply from Online Home Shop
Well made
Well made, colour is immaculate, spreadability superb, packaging excellent

Reply from Online Home Shop
Ordered something from Tesco market…
Ordered something from Tesco market place, needed to return it. Twice I have booked time off work to stay in my apartment and wait for Yodel to collect. They have not even attempted to collect the item and on one occasion sent in a picture of the call panel to 'prove' I wasn't it, when the buzzer didn't go off all day.
Frustrating that you cannot print off a label and send the item back yourself. Customer services take days to respond and you don't even get a time slot with yodel, just a 'they will collect it at some point during the day and you don't need to anything' well neither do they by all accounts!

Reply from Online Home Shop
Phumie really helped process my refund…
Phumie really helped process my refund quickly.
Thanks a lot

Reply from Online Home Shop
Brilliant
These adult towel ponchos are brilliant.. lovely lightweight but gets you dry and for £4...got them in so many different colours..and ideal for travelling or when in the caravan

Reply from Online Home Shop
The item was faulty and the shop…
The item was faulty and the shop wouldn’t accept the return label. Having spoken on chat on Instagram I was offered full refund. Very pleased with the outcome one.

Reply from Online Home Shop
fast delivery
i ordered an item late on the afternoon on the day of the order and it arrived the next day around dinnertime.. cant faut the service at all.

Reply from Online Home Shop
Fast delivery and garden chairs…
Fast delivery and garden chairs excellent quality

Reply from Online Home Shop
Was happy with my order
Was happy with my order . But wasn’t happy with the delivery company as wasn’t delivered to my address had to track it down . InPost delivery company not good .

Reply from Online Home Shop
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