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OnlineAutoParts Reviews 

308
•
TrustScore 4.5 out of 5

4.7

Auto Parts Store
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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, excellent product quality, and competitive prices across their extensive online catalog of auto parts. Many consumers also appreciate the helpful customer support, noting that orders are accurately processed and items arrive securely packaged and ready to install. However, some people mentioned issues with specific components or incorrect part fitting descriptions on the website. A few reviewers noted that certain replacement items failed prematurely, experienced operational noise, or required extra manual adjustments to fit correctly. Some buyers also reported receiving items that did not match expectations or experienced unexpected mechanical failures shortly after installation.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are well-made and fit their... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistent fast shipping and prompt... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are extremely... See more

Quality

Customers report widespread satisfaction regarding product quality, noting that parts match descriptions... See more

Service

People report high satisfaction with the service, praising the knowledgeable staff and helpful assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a heater tap for my old VT Wagon. Easy enough to find on the site, great description, confident that the part would be a good aftermarket replacement. Everything was were it was supposed... See more

Rated 5 out of 5 stars

Came across this website when trying to buy a rear louvre which no one seems to make anymore BUT found a rear windy blind with these guys and after a few emails back and forth I placed an order and wh... See more

Rated 5 out of 5 stars

I have purchased quite a few bits and pieces for my old Hilux, from new shocks to a complete filter service kit. I’m in a remote town in southern wheatbelt WA and the parts always arrive prompt... See more

Rated 5 out of 5 stars

Nothing but perfect each time I have dealt with them. If wrong part sent, NP new part sent out. Or I return for a refund. I have done both a few times but out of the amount of times I got from here th... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

We are dedicated to supplying an amazing range of quality products at super low prices sending via mail order around Australia and world-wide.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

308 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(308)

234 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Unfortunately I didn't have a good…

Unfortunately I didn't have a good outcome with them. I was after a Toyota aurion presara deshboard and one of the wreckers say we can assist you with the dashboard, I ask them can you send me a couple photos from the dashboard before I purchase it, they send me one. After I ask them can you send me an another photo from the right hand side. I never get it and this a third day. How can I do a business with someone who's unreliable.

25 April 2026
Unprompted review
OnlineAutoParts logo

Reply from OnlineAutoParts

HI Laszlo, I think you got the wrong business. We only sell brand new products.
Online Auto Parts is not a wreckers business and we do not sell used items.

Rated 5 out of 5 stars

Easy to use website.

Easy to use website.
Part I needed was in stock and was ready to pick up. I even requested the guy at the counter measure it for me for peace of mind , very helpful.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Awesome service

I have purchased parts on multiple occasions with online Auto parts and delivery had always been prompt and parts correct..I would highly recommend them as a great parts provider.

17 April 2026
Unprompted review
Rated 4 out of 5 stars

Thankyou OAP

I bought some refills from another supplier which didn't fit even thought using "My Garage" rego says it fits...B.S Online Auto Parts came to the party and went straight in.

16 March 2026
Unprompted review

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