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OnlineAutoParts Reviews 

308
•
TrustScore 4.5 out of 5

4.7

Auto Parts Store
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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, excellent product quality, and competitive prices across their extensive online catalog of auto parts. Many consumers also appreciate the helpful customer support, noting that orders are accurately processed and items arrive securely packaged and ready to install. However, some people mentioned issues with specific components or incorrect part fitting descriptions on the website. A few reviewers noted that certain replacement items failed prematurely, experienced operational noise, or required extra manual adjustments to fit correctly. Some buyers also reported receiving items that did not match expectations or experienced unexpected mechanical failures shortly after installation.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are well-made and fit their... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistent fast shipping and prompt... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are extremely... See more

Quality

Customers report widespread satisfaction regarding product quality, noting that parts match descriptions... See more

Service

People report high satisfaction with the service, praising the knowledgeable staff and helpful assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a heater tap for my old VT Wagon. Easy enough to find on the site, great description, confident that the part would be a good aftermarket replacement. Everything was were it was supposed... See more

Rated 5 out of 5 stars

Came across this website when trying to buy a rear louvre which no one seems to make anymore BUT found a rear windy blind with these guys and after a few emails back and forth I placed an order and wh... See more

Rated 5 out of 5 stars

I have purchased quite a few bits and pieces for my old Hilux, from new shocks to a complete filter service kit. I’m in a remote town in southern wheatbelt WA and the parts always arrive prompt... See more

Rated 5 out of 5 stars

Nothing but perfect each time I have dealt with them. If wrong part sent, NP new part sent out. Or I return for a refund. I have done both a few times but out of the amount of times I got from here th... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

We are dedicated to supplying an amazing range of quality products at super low prices sending via mail order around Australia and world-wide.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

308 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(308)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

keeping older cars on the road is…

keeping older cars on the road is always a challenge. It is the little parts that always wear out such as struts, coolant overflow tanks etc, Was easy to find the right parts I needed with Online Auto Parts, quick delivery. No longer have to prop the bonnet open! Thanks.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

I have been purchasing parts for my old…

I have been purchasing parts for my old 60 series landcruiser to keep it up to date and running well, it is 42 years old now purchased in April 1984, just clicked over 400,000 klms. The parts l have received have been great and fit the vehicle perfectly. The items usually arrive within a few days of purchase. Great company to deal with.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product knowledge

Excellent product knowledge. Prices are great. Customer service is excellent. One Item needed to be returned because it was not needed. There was no objection to item return. I will definitely use Online Auto Parts again and recommend to friends too.

14 April 2026
Unprompted review
Rated 2 out of 5 stars

Online Auto Parts some good some bad

Online Auto Parts have some great parts and some rubbish. We have had 2 Timing Belt Tensioners fail on Customers cars. Thankfully no engine damage to either. The web site is hopeless. I usually find the part on their Ebay store and then use the part number on the web site to order. But the Web site often says the part will not fit the car the part actually does fit.

30 April 2026
Unprompted review

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