Online Cigars Reviews 

Beyond expectations and definitely will order again!

Cigars arrived in very good condition. But through no fault of cigars on line they were held up in customs for 3 weeks.

Amazing product, delivered in great condition with boveda pack right to my door step …. Tracking and shipping time can be improved

Professional team that will respond quickly to your questions with clear precise information. Delivery times are also reasonably good. I applaud the service.

Amazing service and great selection of cigars. Can't recommend them enough!

Great service fast and reliable well packaged and tracking worked great

Product quality and packaging

Great prices, fast service, and great customer service. One of my favorite cigar sites!

You sell well presented cigars from Nicaragua, well packaged and in a reasonable time for delivery. Quality was excellent and value for money

Fast shipping and quick response time on questions.

I lost my money. Got nothing. - No I didn't

Update: 25 May still not resolved. Let the client tell you if it was resolved or not.

Update 25 May, 2025: The full amount was quickly returned. Thank you, Online Cigars! There was a problem with customs. Online Cigars provided great service.

Mid June and still getting spam from them. Their unsubscribe button is not working and they know it.

purchase was £109.
customs charge for 15 sticks is £150

not happy. Will not be buying from these guys again.
Their customer service is good but the customs overcharge was ridiculous.

Their customer service is awesome! They have fixed any problem I have had quickly and to my satisfaction. Their delivery model is get my cigars to my promptly. This is where to go for your Cuban Cigars.

When I had an unexpected problem with the delivery, I was offered a complete refund which was very kind of online-cigars.com. So with the prices that they offer you are not going to loose either way.

Thank you!

My first order went through perfectly; I had put discrete packing in the comments and sure enough it got here.
On the 2nd time the ordering system would not accept my order, so a rep had to put it through for me, and on 2 emails i asked for comments "discrete packing" to go with my order, but that didn't happen and that request was ignored in the reply on 2 occasions. In any case the order did not arrive and customs are now asking me for $750 in tax on the tobacco because Australia is so anal about it. Not happy.

Fast delivery, genuine product everything great

super fast service fantastic quality best prices truly unbeatable service

decent deals, good delivery (although pretty expensive if youre not paying £200+) well packaged and protected.

probably will be ordering again when i see some other sticks i like at a good price

Effortless Experience: User-friendly interface for seamless browsing and ordering.

Lightning-Fast Shipping: Reliable logistics ensure your orders arrive on time, every time.

Premium Packaging: Products are meticulously packed to guarantee perfect condition upon delivery.

Responsive Support: Our team is always ready to assist you promptly.

100% Safe & Trusted: A secure platform with verified transactions for your peace of mind.

Highly recommended for anyone in need of quality and efficiency!

Only 1/4 of my order arrived. I still had to pay insane duties for the whole order. Took customer service 2 or 3 days to respond. They said they'd dispatch my order right away, but I'm still waiting. Considering how much of a hassle it is and how expensive duties are into my country, things like this really should not happen.