Omologato Reviews 

157
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the watches for their excellent quality, stunning designs, and strong connection to motorsport. Many appreciate the exceptional value for money, finding the products well-made, reliable, and built to last, frequently exceeding expectations. Reviewers also commend the dedicated staff and accessible owner for their passion and helpfulness, contributing to an exemplary and smooth overall service experience. People express great satisfaction with the brand and eagerly anticipate future purchases, highlighting the personal touch and presentation.

What people talk about most

Product

Customers had positive experiences with the product, consistently praising the watches for their quality,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the watches are well-made with excellent... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, friendliness, and... See more

Value for money

Consumers find the value for money to be exceptional, with many reviewers highlighting the quality and style... See more

Service

People report positive experiences with service, often highlighting the personal touch and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s rare these days to find companies that legitimately care about what they do. Omologato is one of them. They put so much effort into building something special to motorsport - and it shows w... See more

Company replied

Rated 5 out of 5 stars

1. Shami Kalra, the owner, is very active and involved in the business - he even called me one day (UK - SA) to thank me for being a loyal customer. I have never experienced that before! 2. His s... See more

Company replied

Rated 5 out of 5 stars

The personal touch when your watch arrives. That little thank you card. The fact the watches are made in small numbers makes them feel very exclusive. I've never met another owner when out and about a... See more

Company replied

Rated 5 out of 5 stars

What a stunning watch! Quality and style far above its price point, but the place Omologato really stands out is in their customer service. From the ordering to the processing and after care they ex... See more

Company replied


Company details

  1. Watch Manufacturer
  2. Clock Watch Maker
  3. Jewelry Designer
  4. Motorsports Store
  5. Watch Store

Written by the company

The World’s largest range of Motorsport watches. Designed in England, Raced Worldwide. We’re a proudly independent watch company based in Windsor England and welcome all your feedback. Customer service means everything to us, so all feedback to make this company the best in our industry is really welcome.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(157)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Every Omologato watch I have bought has…

Every Omologato watch I have bought has been excellent. But honestly, this one might be my favorite (out of 10). Classy, yet sporty, and very well crafted!

7 March 2024
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Reply from Omologato

Thank you Bill - means a lot that you've supported us so much

Rated 5 out of 5 stars

Omologato Love the brand

Love the brand and Shami's dedication and passion. Delivery was super fast. Collection is growing but I'm still at amateur level.

1 February 2025
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Reply from Omologato

Thank Nigel

Rated 5 out of 5 stars

Great service

I have bought various of their watches and have always had great service. The quality of the timepieces is fantastic, and each has a story behind the name and design.
I had an issue once and the response was first rate, was contacted about it very quickly and the issue was sorted out straight away.

19 January 2024
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Reply from Omologato

Thank you Peter, we don't always get it right but we try so hard to make everything right. Appreciate your custom. Shami - Owner

Rated 1 out of 5 stars

Avoid at all costs…

I was sold the watch on the basis that it was 1 of 300 and that once those 300 were sold this edition would be ‘consigned to the history books’ ensuring exclusivity. I received a message from the owner confirming ‘all sold out now’. This exact watch is now available again on their website. Completely missold!!! I will never use this site again, I recommend you avoid the deception as well!!

19 January 2024
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Reply from Omologato

Sorry you weren't happy with our service.

You bought the Reims, where we did say that only 300 were being made and at the time we were nearly sold out of the stock we had.

One thing I have to point out, we're not here to "DECEIVE"

We've now served over 20,000 customers in over 50 countries, if we made a human error, then we're here to rectify it. But we trade with honesty and integrity.

Hope you'll come back and let us prove it one day.

Shami - Owner

Rated 5 out of 5 stars

Consistently outstanding

Another flawless purchase from Omologato. Fantastic watch, discounted price, great comms, superfast delivery. A benchmark for how a business should be run.

11 December 2023
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Reply from Omologato

Thank you David - appreciate your custom and support. Shami

Rated 5 out of 5 stars

Great looking watch

I am lucky to have 2 Tags, a TAG Heuer Carrera and a Monaco Gulf but love the Panamericana (yellow).

Saw it on Wheeler Dealers’s Mark “elvis” Priestly and really caught my eye.

Price wise not the cheapest on the the high street but compared to the others, a real bargain.

It looks great on, and feels fantastic, similar to the Monaco.

Great job guys. Love it!! 👍👍

12 November 2024
Unprompted review
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Reply from Omologato

Really appreciate you taking the time to write this review Jason - means a lot to us. Shami

Rated 5 out of 5 stars

More than a watch company.

More than a watch company.

With over 25 years watch making experience, we designed and manufactured for a number of well known watch brands before we launched our very own - Omologato

2 October 2024
Unprompted review
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Reply from Omologato

Thank you Giannis - great words, even if I did write them myself. Hope you're enjoying your watch. Shami

Rated 5 out of 5 stars

Just taken delivery of my 5th Omologato…

Just taken delivery of my 5th Omologato watch, a Long Beach edition this time, as ever…superbly packaged, swiftly dispatched and a fine time keeping piece…the usual quality I’ve come to expect from the team at Omologato…keep up the great work!!

2 August 2024
Unprompted review
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Reply from Omologato

Thank you so much Justin, as a growing family business we work so hard to get the product and service right. Reading reviews like this make our day. Enjoy your watches. Shami - Owner

Rated 1 out of 5 stars

Garbage

Watch was delivered with a strap too short for my wrist - I phoned and they said they would obtain and despatch a bigger strap.

Some 8-9 months later, I was still waiting for a strap, and when I complained I just got given a link to a longer strap I could spend another £45 on, including the delivery charges.

Never again, the watches are well overpriced for a cheap movement anyway, just don't waste your time with this brand

EDIT: it's been 12 months, you're weren't ever going to resolve the issue. My patience expired, cause and effect, shame you didn't put this much energy into resolving the issue in the first place.

I didn't seek out this site to give this review without good reason. As for abuse, I asked a legitimate question on your website chat, your chat said I was #1 in the queue. So I waited, then I went and made lunch, ate lunch, washed up, came back, and I was still #1 in the queue - I'm not surprised, it's what I've come to expect from your firm, so you can claim abuse all you like, feel free to post the actual chat....

For the record, I'm now having a great day :D

8 August 2024
Unprompted review
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Reply from Omologato

Sir your abusive manner on our online chat service WILL NOT be tolerated regardless of what your issue is. We’re not surprised with this review but it further validates that we will not now try and resolve your problem with the strap regardless.

Try and enjoy your day.

Shami - Owner

Rated 5 out of 5 stars

Zandvoort Chronograph

I bought a Zandvoort chronograph which I've fancied for a while now because of the orange-on-black colouring. With the turtle case, it looks like something my dad would have bought in about 1978 and that's why I liked it.

First impression on unboxing was just how solid the watch is, especially with the steel bracelet, it's one of those watches that makes others feel like toys in comparison. The button clicks for starting/stopping and re-setting the stopwatch are reassuringly deliberate as is the action of the crown for time and date adjustment.

The design detail on the dial is excellent with tiny subdivisions of each second making it look and feel just like the motor racing chronographs from the pre-digital era. The meca-quartz movement is also impressive with the sweeping second hand.

The watch looks great as part of my collection and I'm very pleased to finally own an Omologato. For anyone considering something like a Tissot, Seiko or Citizen, these watches are worth looking at as a unique alternative but with all the build quality. Also, supporting a watch company based only a few miles from me feels good.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, company and superb watch, all in ‘time’for Christmas

11 September 2023
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Reply from Omologato

Thank you Ray, have a very Merry Christmas - Shami

Rated 5 out of 5 stars

Omologato, art for your wrist

It's not just the amazing watches, the unique, limited edition and numbered timepieces, but the whole shopping experience and, most importantly, if things don't go exactly as planned their customer service is remarkable and swift!
I'm a fan and can't congratulate them enough for what they have created and acccomplished

6 December 2023
Unprompted review
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Reply from Omologato

Thank you Miguel, very kind words - Shami

Rated 5 out of 5 stars

Excellent service.

No problems with order, quick delivery with updates on progress. Excellent packaging and very pleased with my new watch.

28 September 2023
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Reply from Omologato

Thank you James

Rated 3 out of 5 stars

lack of customer service

After purchasing 2 watches, I later decided to purchase 2 different straps, however I emailed customer service to query why there was 2 separate delivery charges for 2 small straps going to the same address. My email was ignored and I have never received a reply. This perhaps may put me off purchasing anything in the future, purely on the lack of customer service.

29 September 2023
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Reply from Omologato

Dear Mr Troray,

We are genuinely sorry that we have dropped the ball with service here. It's not how I like to run my business.

We're charged postal charges on weight, so a reply should have come back explaining that.

Again sorry we missed your initial message.

I do hope you're enjoying your watches.

Shami - Owner

Rated 5 out of 5 stars

Great service. Fantastic watch...

Website was great. Easy to navigate and find what I was looking for. Ordered my watch and it arrived very quickly and very safely packaged. I couldn't be happier. Thanks

28 September 2023
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Reply from Omologato

Thank you Nick

Rated 5 out of 5 stars

Have one watch and another on the way

Ordered a 250GT watch earlier in the year, the service was excellent, attention to detail, lovely note from Shami the owner inside, they were very busy so kept you updated with delivery. Love the watch, feels/looks quality and friends have commented. Love the story behind each watch, who doesn’t love a car nut! Have also ordered a Tifosi X LMR so can’t wait for that, highly recommended!

22 September 2023
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Reply from Omologato

Thank you Matthew

Rated 5 out of 5 stars

The watch is just great

The watch is just great, I like it very much.
The belt should be a hit more sturdy though...

21 September 2023
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Reply from Omologato

Thank you Carlo and appreciate your feedback

Rated 5 out of 5 stars

Suoerb Motosport Themed Timepieces

Suoerb Motosport Themed Timepieces , really represent what they are about.
An owner who is prepared to listen and is clearly a great Motorsport fan.
Product Quality is excellent as is overall communication.and value!

21 September 2023
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Reply from Omologato

Thank you Robert

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