Omaha Steaks Wine Reviews 

281
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the diverse product selection, highlighting the variety of wines from around the world and the excellent quality of every bottle. Many find the pricing competitive and the overall value to be very good. The delivery service is frequently commended for its speed and timeliness, with the ordering process also noted for being easy and straightforward. However, some customers experienced issues with delivery, such as difficulties with scheduling, wide windows, non-delivery attempts, or wine arriving at high temperatures. A few reviewers also reported receiving substituted items without prior notification.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the smooth experience from ordering... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent quality of the wine and... See more

Order

People report ambiguous experiences with order, with some customers praising the smooth process from ordering... See more

Price

Reviewers highlight positive aspects of price, consistently praising the reasonable and fair pricing of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved the idea of having wines from around the world and having enough wine to get more than one glass! I checked many different websites for a wine advent calendar and Omaha had the BEST wine varie... See more

Rated 5 out of 5 stars

This is the third case of Omaha Steaks Wine…I’ve never had a bottle I didn’t absolutely love! Great customer service, although your website needs improvement, I highly recommend the wine.

Rated 5 out of 5 stars

Had Omaha steak wines delivered to several family Members thru out the Nation, From N.H. to N.C. Fla. and as always been delivered and members loved the different selections. Thanks TEAM

Rated 5 out of 5 stars

I've never had a wine subscription or membership before. I was a bit hesitant to sign up for this one. However, I am really enjoying it. The most enjoyable aspect of the Omaha Steaks Wine subscript... See more


Company details

  1. Wine Store
  2. Wine Club

Written by the company

Omaha Steaks Wine is a collaboration between two iconic families in the world of food and wine: Laithwaites Wine and the Simon family’s Omaha Steaks. Together, they bring a combined 150+ years of family-owned heritage to deliver the world’s most thrilling wines – curated, paired, and personalized to every taste and budget. Each bottle is backed by a shared commitment to taste, quality, and a passion for bringing people together. Nothing brings people together like an amazing meal paired with a great bottle of wine.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

281 reviews

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4.4

All reviews

(281)

121 reviews in the last 12 months

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Rated 2 out of 5 stars

Well I was quite disappointed by experience …

Well I was quite disappointed by the late arrival of my order. I ordered it and was to receive it in time for my anniversary only it's delivery date was off. As well I wasted my sunny Saturday morning waiting for delivery and in Michigan we have very few sunny winter days. When we did receive our wine one of the bottles was broken due to poor shipping packaging and since discovered 2 additional cracked bottles one of which when I pulled it up from the case the bottom fell off making a big mess of the kitchen. Thankfully not on the living room area rug so that's 3 bottles of the case in the refuse.

13 February 2025
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi, thanks for reaching out! We are sorry to hear that your order arrived damaged - we take steps to prevent this, but damage in transit can sometimes happen due to the fragile nature of the product.

We've issued a replacement for one bottle that you let us know was damaged, and we'd like to make this right - please contact us at 888-997-0317 and let us know what the others are so we can help!

Rated 5 out of 5 stars

Recent Awesome SALE on Great Reds!

This is the 1st time I purchased additional wines instead of waiting for my next order from the wine club that I belong to with Omaha Wines. The wines they were offering @ the sale price was TOO GOOD to pass up! I received 15 top notch bottles of reds including 5 different varieties, 3 of each kind @$11.99 per bottle! Awesome sale & definitely worth it! I enjoyed every different variety that was sent to me! Belonging to the wine club , I unfortunately get a few bottles that aren't to my liking, but this mix of reds were the best yet!!! I'd be very happy to get these varieties in the cases I receive. Although, I do recognize some that I have received in the past, that's why I purchased these. Examples are: The Waxed Bat, El Bombero, Fortissimo and The Black Stump to name a few, (I should've written down the others names) they were ALL to my taste & liking!! 👍

15 January 2025
Rated 4 out of 5 stars

I have been in wine clubs in the past…

I have been in wine clubs in the past and have gotten some really bad bottles of wine and was very disappointed.
You guys, however, don’t disappoint. Good wine and great prices.

The only reason I didn’t give you a five star is because of delivery. I ordered 2 cases of wine(one red, one white), at the same time and the estimated delivery date was the same day. But I only received the red on that day and now they have to come back again to deliver the white. Just doesn’t seem cost effective to you to have to pay 2 separate deliveries to the same address.
I’m thinking it is because of the weight for one delivery and that’s why they are separated, but I just wanted you to know.

17 January 2025
Rated 3 out of 5 stars

Call and asked for SB and ended up with…

Call and asked for SB and ended up with pino grigio

7 January 2025
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

We understand your frustration. It sounds like there was a misunderstanding during your order. We strive to ensure accurate order fulfillment and will review our processes to prevent similar situations in the future.

Rated 1 out of 5 stars

Representative LIED to me

The lady representative that called me about the wine lied to me. I think she just wanted her sale. It’s unfortunate that she had to lie to me. I specifically said I did not want my wine delivery until after Saturday, Dec. 28 or Sunday, Dec. 29 because I was out of state for Christmas week. She assured me that my package will arrive after these dates. I asked her multiple times and made sure she understood this and she was certain that I would receive my wine shipment after I was back from my trip. I asked for a later shipping date because someone had to sign for the wine and I wasn’t going to be home. When I got home, there were 3 shipment notices on my front door from FedEx. I had to rearrange having FedEx to hold my package for me. It was such an inconvenience for me as it was hard for me to reach a FedEx Rep over the phone when I called so many times at the local FedEx store by my home. I called FedEx so many times and I kept receiving their recording. I was finally able to pick up the wine yesterday, Dec. 31. FedEx Reps cannot carry the wine into my car for me either and the box is heavy. Again such an inconvenience!
I DO NOT want to purchase wine from Omaha Steaks again and I would NEVER recommend you guys to anybody either from the bad service!! I don’t appreciate being LIED to either!

16 December 2024
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

We understand your frustration with the recent wine delivery experience. We value your feedback and apologize that your order did not arrive when it was expected. We will be sure to address this with our team to prevent similar situations from happening in the future.

Rated 5 out of 5 stars

The wine selection looks excellent

The wine selection looks excellent. For some reason the shipment was he held up in Augusta , GA (20 miles away) for 4 days before it was delivered by FedEx. We're going to try our first wine selection tomorrow.

22 December 2024
Rated 1 out of 5 stars

Bad Customer Service/Rip Offs

I contacted them on the 10th when I saw the voucher I used wasnt honored. I got nothing but BS from customer service. They had time to correct it but did nothing. I told them to cancle the order several times, they did not. Finally on the 19th they said they could not cancle because it had already shipped. You had from the 10th to fix or cancle but did nothing.

I recieved the wine and have opened 2 bottles they are both not to my liking. Fixing to request a refund for my money

21 December 2024
Rated 5 out of 5 stars

1st purchase from OSW

1st purchase from OSW. Was very pleased with all the choices of 12 total. Even the wife who normally drinks very little wine also enjoyed the taste.
Will continue with future choices

20 December 2024

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