Omaha Steaks Wine Reviews 

281
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the diverse product selection, highlighting the variety of wines from around the world and the excellent quality of every bottle. Many find the pricing competitive and the overall value to be very good. The delivery service is frequently commended for its speed and timeliness, with the ordering process also noted for being easy and straightforward. However, some customers experienced issues with delivery, such as difficulties with scheduling, wide windows, non-delivery attempts, or wine arriving at high temperatures. A few reviewers also reported receiving substituted items without prior notification.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the smooth experience from ordering... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent quality of the wine and... See more

Order

People report ambiguous experiences with order, with some customers praising the smooth process from ordering... See more

Price

Reviewers highlight positive aspects of price, consistently praising the reasonable and fair pricing of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved the idea of having wines from around the world and having enough wine to get more than one glass! I checked many different websites for a wine advent calendar and Omaha had the BEST wine varie... See more

Rated 5 out of 5 stars

This is the third case of Omaha Steaks Wine…I’ve never had a bottle I didn’t absolutely love! Great customer service, although your website needs improvement, I highly recommend the wine.

Rated 5 out of 5 stars

Had Omaha steak wines delivered to several family Members thru out the Nation, From N.H. to N.C. Fla. and as always been delivered and members loved the different selections. Thanks TEAM

Rated 5 out of 5 stars

I've never had a wine subscription or membership before. I was a bit hesitant to sign up for this one. However, I am really enjoying it. The most enjoyable aspect of the Omaha Steaks Wine subscript... See more


Company details

  1. Wine Store
  2. Wine Club

Written by the company

Omaha Steaks Wine is a collaboration between two iconic families in the world of food and wine: Laithwaites Wine and the Simon family’s Omaha Steaks. Together, they bring a combined 150+ years of family-owned heritage to deliver the world’s most thrilling wines – curated, paired, and personalized to every taste and budget. Each bottle is backed by a shared commitment to taste, quality, and a passion for bringing people together. Nothing brings people together like an amazing meal paired with a great bottle of wine.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

281 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(281)

121 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t trust the marketing for the…

Don’t trust the marketing for the stainless steel tumblers! Was promised them as a free gift and then I got stemless wine glasses like they do in every single other box… When I called they said they were short on supply that’s why I didn’t get any the next day I get an email still offering them as a free gift! What a slap in the face and terrible marketing

29 April 2025
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi Elijah, thanks for letting us know! We apologize for the miscommunication - the 'last chance' reminder email sent out yesterday should not have included the stainless steel tumblers, as we are indeed out of stock. Thank you for bringing this to our attention - we have given a $30 refund for the inconvenience as discussed when you called us, which you should see within 3-5 business days. We're sorry again for the confusion!

Rated 1 out of 5 stars

Didn’t ship what I ordered

Didn’t ship what I ordered. Tried to reach out for help and was told twice it’s what I ordered. Didn’t include promotional gift that was in the cart at checkout.

24 April 2025
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi Michael, thanks for reaching out and letting us know! We apologize for the confusion with your recent order and would like to help. We need more detail about your order and your account, so someone will be reaching out to you shortly.

Rated 5 out of 5 stars

Just trying out

We order the six pack of wine, when we see which one we like 👍. That’s the one we will have a subscription too. Thankyou

29 March 2025
Rated 5 out of 5 stars

You will bot be disappointed - try Omaha!

I have been purchasing Omaha for my family and Holiday gifts for family and friends for many, many years. You will never be disappointed in the quality of all their products!! Hands down they are the BEST!!! You will not be disappointed.

11 March 2025
Rated 4 out of 5 stars

I received an email saying my order is…

I received an email saying my order is arriving tomorrow. I did not place an order. Never received an email about an upcoming order. Apparently a case of wine is coming. No information on what is coming or what it costs. I am not part of your wine club. This is unacceptable.

Edit: thank you for your assistance.

4 March 2025
Unprompted review
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi Mike, thanks for reaching out. We apologize for any confusion - the order you placed on December 8, 2024 enrolled you into our wine club. We are unable to accept cancellation requests via email for security reasons, but can confirm that you contacted us today and your membership was successfully cancelled. Please don't hesitate to let us know if any issues are still outstanding.

Rated 1 out of 5 stars
Omaha Steaks Wine logo

Reply from Omaha Steaks Wine

Hi Elsa, thanks for reaching out. We're sorry to hear that there were incorrect items in your recent order. Someone will be reaching out to you soon to help - in the meantime, you can also contact us at 888-997-0317 or customerservice@omahasteakswine.com to let us know which items were incorrect or missing.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look