I can only write a review based on my own experiences, but I really can't understand all the negative reviews. I live on the north coast of Scotland, and post usually takes a day or 2 longer to arriv... See more
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Company details
Written by the company
We have an extensive range of fabrics, Dressmaking Fabric, Quilting Fabrics and also Sewing Accessories Online, Buy Patchwork Fabric, Cheap Dressmaking Fabric, Buy Cotton Fabric.
Contact info
Unit 3 Gemini Business Park, Stourport Road, DY11 7QL, Kidderminster, United Kingdom
- 01562747458
- sales@ohsewcrafty.co.uk
- ohsewcrafty.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 74% of negative reviews
Typically replies within 2 weeks
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The wrong material was sent
The wrong material was sent: as it was sent to a relative the error wasn’t spotted until the material had been cut. An apology given but no gesture of goodwill for the error the cost of which has been born by the customer.

Reply from Oh Sew Crafty
Excellent speedy service!
Excellent speedy service demonstrating focussed customer care. Truly a great company and I would definitely recommend them!
Fabrics are all amazing always…
Fabrics are all amazing always dispatched quickly
It’s my to go site for fabrics
Customer service is always on par with us customer being a priority and giving choice
Lovely company to deal with
Lovely company to deal with. Great communication, fast delivery and quality material.
Beautiful fabrics
Beautiful fabrics. My orders are delivered promptly and with care. Amazing company would recommend it to anyone.
I had made an order and thought i got…
I had made an order and thought i got it wrong Neil was great , no error just forgetfulness on my part
Great service
Great service. Good communication. Good quality products. Use them often.
good communication with customer…
good communication with customer services ,fast reply
fabric arrived within a couple of days ..good assortment good quality for price would definitely used this company again
Good customer service
Placed an order and there was an item missing, contacted the shop by email and item was sent out.
Fantastic fab service fast delivery…
Fantastic fab service fast delivery great quality fabrics
The John Loudon fabric I ordered…
The John Loudon fabric I ordered arrived quickly and is exactly as I had imagined from the website. I have made a scarf which I am very pleased with. I have also ordered more fabric to make a 'mother of the groom' summer outfit, but couldn't decide which design to go for, so have ordered two different ones. Am looking forward to receiving them in the next few days - then I'll make the decision😊
Baby Bear Buttons
I purchased some buttons for a baby cardigan for my daughter. Unfortunately upon arrival, one of the buttons was slightly damaged. I emailed with picture of button and received a very prompt reply and a replacement. Very happy with overall experience
Absolutely terrible
Absolutely terrible, I am waiting on an order I made 2 weeks ago, then suddenly I received a £5 refund with no explanation at all, no email from them why I received this or where my order is, I have emailed them twice and still had no response, they have left me no choice now but to retrieve my payment, I will never buy from this company again, shocking terrible customer service.

Reply from Oh Sew Crafty
Very good company
Very good company. Any questions or problems I have had I always get a timely response. Happy to be a regular customer!
A great business
They always have a great collection of fabrics. Any problems, they notify you straight away. Value for money and a quick turnaround from order to postage.
Very helpful and quick response to all…
Very helpful and quick response to all my questions
Oh sew efficient!
Quick to let me know material ordered was unavailable and offered refund which was sent quickly. Efficient and prompt service was impressive.
Just wow!!!!!
Was looking for quilting cottons and I'm not disappointed. Lovely selection of fabrics. Carefully packed and delivered within a few days of ordering, bear in mind this included the weekend.
One of the fabrics was out of stock was notified and after choosing a refund this was processed immediately. Beautiful fabrics and price for half metre very reasonable as well.
I narrowed down my choice as far as possible. The dilemma I now have is which fabrics from the bundle do I use!!!!!
I found the website whilist searching for quilting fabrics.
Very pleased with the whole experience with this purchase.
Good quality fabric
I have ordered from Oh Sew Crafty several times.
I like the range of fabrics, especially the option of buying some lovely print fabrics in polyester cotton, for sewing projects. The quality is excellent and I highly recommend.
Oh Sew Crafty has excellent customer service. I cannot fault the service from this family run company.
All your craft needs under one roof
I have been into the shop many times and the selection of fabric, yarn and haberdashery is fantastic. The staff are exceptional, they will help you with anything and have always been successful. Whenever I go it's always busy but the staff are always keen to serve you. There is no where else that gives you the all round experience that Oh Sew Crafty does, it always my first port of call. Now that they do collections when you order online it's even better, and lighter on my purse because I always end up buying something else that I did plan on purchasing! I give it 10/10
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