The Isle of Lewis chess set and Board has been excellently received as a Christmas present. One slight flaw in one of the pieces, and a call to Official Staunton, resulted in a replacement piece being... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I’ve got to give this company a good review. I ordered an algebraic chess board and chess pieces which arrived very quickly after placing the order. One of the white knights was damaged and I asked t... See more
I recently bought a British Special set from Staunton and must say my experience has been phenomenal! There was some damage to a few pieces in transit and some minor flaws around the sharp edges of s... See more
I am really impressed with this company and would definitely use and recommend them again. I started looking because of the BBC Endgame programme and noticed a set that had sadly sold out. H... See more
Company details
Written by the company
Chess sets to buy at the Official Staunton chess store offering a huge selection to choose from with free UK mainland courier shipping. UK's finest chess shop
Contact info
3 GARNERS LANE, WHIXALL, SY13 2NF, WHITCHURCH, United Kingdom
- 01948880060
- sales@officialstaunton.com
- officialstaunton.com
4.7
Excellent
473 reviews
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Replied to 50% of negative reviews
Typically replies within 1 week
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Simple and efficient.
The company promised high quality goods and free delivery which is exactly what they did.I am a very satisfied customer.
25 November 2024
Reply from OfficialStaunton
Glad to hear you had a smooth and satisfying experience! We always aim to deliver exactly what we promise. Thanks for your support, and enjoy your chess set!
– Carl at Official Staunton
Beautiful chess set
Beautiful chess set, easy ordering online, easy payment and very prompt delivery
27 November 2024
Reply from OfficialStaunton
Thank you for your kind words! We're delighted you found the ordering process smooth and that your chess set arrived quickly. Enjoy your new set!
– Carl at Official Staunton
Very helpful service
Advice was volunteered to make sure the requested chess pieces matched the board size. Quick and efficient modification of the order and delivery.
Very pleased with the items received.
25 November 2024
Reply from OfficialStaunton
Really appreciate your feedback! We’re always happy to help ensure you get the perfect match. Glad everything worked out smoothly and that you're pleased with your set. Enjoy!
– Carl at Official Staunton
The Staunton Lewis Chessmen Are Magnificant
I treated myself to a Lewis Chessmen set after seeing the originals up close and personal at the British Museum in November 2024. The whimsical look on the faces of some of the pieces struck a chord with me, and I performed a Google search to see if larger sets were available online (the British Museum offered a small set in the souvenir shop). My search led me to Staunton and the rest is history - I bought a set and took it back to America with me. Their Lewis chessmen are magnificent and well worth the expense. If you are a chess player - or only display a set as a conversation piece - then you cannot go wrong with a purchase from Staunton.
3 November 2024
Reply from OfficialStaunton
What a fantastic story—thank you for sharing it! The Lewis Chessmen have such a rich history and unique charm, and it’s wonderful to hear that they resonated with you so much. We’re honoured that you chose our set to take back to America with you! Whether for play or display, we hope it brings you as much joy as the originals did when you first saw them.
– Carl at Official Staunton
Beautifully crafted
First time buying from Official Staunton. Beautiful little travel chess set, opens completely flat, excellent magnetic pieces. I'm excited to take it out with me and very impressed by the attention to detail.
Quick to deliver and well packaged. Thank you!
28 October 2024
Reply from OfficialStaunton
So glad to hear you’re happy with your travel chess set! The magnetic pieces and flat-opening design make it perfect for playing on the go. We really appreciate your kind words and hope you enjoy many great games with it. Thanks for choosing us!
– Carl at Official Staunton
Pleasantly surprised on receiving my…
Pleasantly surprised on receiving my chess board. Excellent quality, swift delivery, well packaged and good communication with sellers.
27 October 2024
Reply from OfficialStaunton
Great to hear you were pleasantly surprised! We’re delighted that you’re happy with the quality and service. Thanks for your support, and enjoy your chess board!
– Carl at Official Staunton
Reply from OfficialStaunton
Glad you love the chess board! We appreciate your support and hope it serves you well for many games to come. Thanks for choosing us!
– Carl at Official Staunton
Quality product speedily delivered
30 September 2024
Reply from OfficialStaunton
Great to hear! We’re glad you’re happy with the quality and fast delivery. Enjoy your chess set, and thanks for choosing us!
– Carl at Official Staunton
Anegre/ maple board & 1972 English…
Anegre/ maple board & 1972 English pieces. The chess set was delivered on time and very nicely packaged. The overall quality was as described, but the chess box was actually better than I had imagined. However, the square at A5 looks as though the wood had a knot in it and I would have preferred a consistent appearance and some of the squares are not precisely joined at the corners. I wasn’t quite sure what to expect as it’s a natural wood product so I guess a few irregularities are inevitable. I do like the set, it looks lovely on my table.
4 October 2024
Reply from OfficialStaunton
Thanks for your honest and thoughtful feedback! We’re glad to hear you’re happy with the overall quality and that the chess box exceeded expectations. Natural wood does sometimes have slight variations, but we understand your preference for a more uniform appearance. It’s great to know the set looks lovely on your table—hope you enjoy many games with it!
– Carl at Official Staunton
Reply from OfficialStaunton
Glad to hear that! Hope you enjoy it for many games to come. Thanks for choosing us!
– Carl at Official Staunton
Reply from OfficialStaunton
Great to hear you’re happy with the quality! Enjoy your set, and thanks for your support.
– Carl at Official Staunton
Reply from OfficialStaunton
Glad you had a smooth shopping experience and are happy with the price and quality! Enjoy your chess set, and thanks for choosing us.
– Carl at Official Staunton
Amazing Quality Products and fantastic…
Amazing Quality Products and fantastic service! Would Highly recommend
1 October 2024
Unprompted review
Reply from OfficialStaunton
Really appreciate your kind words! So glad you're happy with the quality and service. Thanks for the recommendation, and enjoy your chess set!
– Carl at Official Staunton
Fantastic chess set
Fantastic chess set. Brought as a leaving gift for a colleague - he was over the moon. Very fast trackable delivery.
4 September 2024
Reply from OfficialStaunton
What a thoughtful gift! We’re so glad your colleague loved it. Thanks for choosing us for such a special occasion, and we appreciate your kind words about the delivery too!
– Carl at Official Staunton
Reply from OfficialStaunton
Great to hear everything went smoothly! Thanks for your support, and enjoy the set.
– Carl at Official Staunton
Perfect
I searched high and low for a Chess Board and it was not as easy as what I first thought. Lots of dodgy websites. What got my attention here was the fact that they have a Youtube channel and that was the deal breaker for me. When I went to order it was discounted, upon putting it in my basket I received a further 15% discount. It arrived quickly and in fantastic condition, just what I wanted. Perfect all round I would say.
1 September 2024
Reply from OfficialStaunton
Really appreciate your thoughtful review! We know how tricky it can be to find a high-quality chess board from a reliable source, so we’re glad our YouTube channel gave you the confidence to choose us. Sounds like you got a great deal too! Enjoy your board, and thanks for your support.
– Carl at Official Staunton
putting things right
29 August 2024
Reply from OfficialStaunton
Glad we could get things right for you! If there was anything that needed sorting, we’re always happy to help. Thanks for your support!
– Carl at Official Staunton
Lovely 10 inch magnetic chess set
Lovely 10 inch magnetic chess set
Delivered promptly.
Good looking set. I hope my grandson and his dad enjoy it.
4 September 2024
Reply from OfficialStaunton
What a wonderful gift! We’re so glad you’re happy with the set, and we hope your grandson and his dad have many great games together. Thanks for choosing us!
– Carl at Official Staunton
Excellent service
Excellent service. Best I've experienced. 7pm on a Sunday night and was looked after by an knowledgeable person and resulted in a stunning chess set 2 days later. Looks amazing and a big upgrade from my old small one. The board is very good quality and the playing pieces are really nice and the weight and felt makes a nice sound as put down on a move. By far the best customer service I've had in years and I'm so pleased with the board now I just need to work out how to win a lot more often (which is obviously the hard part)
8 September 2024
Unprompted review
Reply from OfficialStaunton
Wow, what a fantastic review—thank you! We're so glad we could assist you, even on a Sunday evening, and that you're loving your new chess set. It sounds like a serious upgrade, and we’re happy to hear you’re enjoying the feel and quality of the board and pieces. Now, as for winning more often—that’s the real challenge! Wishing you many great games ahead.
– Carl at Official Staunton
The set was a gift for someone- very happy.
The set was a gift for someone. It arrived on time and was as described. Very happy.
26 August 2024
Reply from OfficialStaunton
So glad to hear the gift was well received! We appreciate your support and hope it brings plenty of enjoyment. Thanks for choosing us!
– Carl at Official Staunton
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