Offeco Reviews 1,275

Great company with great prices and customer service!
I got replacement parts to my Herman Miller chair emmedietly, no questions asked

I have bought three Herman Miller remastered Onyx chairs.
Delivery from Netherlands to Greece in just one week.
Quality indistinguishable from new.
Excellent communication with Warehouse Manager Rowan Bouchee, with clear and correct answers in all my questions.
I have no words for OFFECO Customer Service.!!!
More than Highly recommended !!!

Great experience overall! I was a bit unsure about buying a refurbished office chair at first, but the price was really good so I decided to try it and I’m glad I did. The chair arrived quickly and honestly looks almost like new. Customer support was also great: very friendly, quick to respond, and really helpful. Would definitely recommend if you’re looking for a high-quality office chair at a great price.

My Herman Miller Aeron chair had a faulty gas cylinder that had to be replaced. Rowan from Offeco was super quick to respond to my inquiry about the issue and sent me a replacement part. Very helpful customer service, thanks!!

I ordered Haworth Zody. Unfortunately tilt tension lever was broken when chair arrived. I sent photo with broken lever and in one day I received email that company will send me a new one for free. After a week (I live in Czechia) I received a new one and whole chair works perfectly. I really appreciate how fast the whole reclamation process works here. The chair is perfect and for cheap price I got ergonomic chair for hone office.

I ordered a refurbishes Aeon chair.
It came in (once it was back in stock) super fast!
Perfectly packaged and support was there with continuous updates.
Initially, I thought it came with a slight setup issue, but the support provided a quick video, and the fix took less than 10 seconds to complete.
Overall, I can't recommend the site enough!
Hopefully, I won't need a replacement chair anytime soon, but if I do need one, I know where I'm getting it from!
If you are still doubtful, then rest assured, if you make an order you will be in good hands.

Nice products and very helpful team, they sorted out all my issues I had as a customer, without hesitation.

I managed to order a chair but selected the wrong headrest, customer support was able to pause the shipment and swap out to the correct one.

Quick to answer, chair arrived and looks like new.

I recently purchased a chair from Offeco and couldn't be happier with it. When I ran into a minor issue with the height-adjustable armrest, I reached out to their support team and Robby helped me resolve it quickly and professionally. The whole experience was smooth from start to finish - responsive, friendly, and genuinely helpful. Highly recommend Offeco to anyone looking for quality office furniture! ⭐⭐⭐⭐⭐

Customer support is very sweet and helpful - answers everything I’ve asked and even the dumb questions. They are fast and polite.
They even helped me get the right chair at no extra cost. Bonus points for that.
I haven’t received the chair yet, so far 4 stars and the missing one is currently about the shipping. I ordered a chair 9 days ago and I’ve not gotten much information if I hadn’t asked for it. I live in Denmark. 5 days ago I received a tracking number, but not much more than that. It’s 8 days ago the money was withdrawn from my account.
I know they say 3-12 business days and I can’t argue with that. Just wanted to express my experience :-).

I am so pleasantly surprised with the quality OFFECO offers and i clearly recommend them to anybody who wants an affordable alternative of expensive chairs like Herman Miller Mirra ets.

Great customer support by Rowan!

I had some issues with my chair, but his response was immediate and very polite. I got one part of the chair replaced within days.

Great experience! 😃

had some early issue with my order which was prompty corrected by customer service.

I recently purchased a Herman Miller Remastered Fully Loaded chair from Offeco, and while there was an initial mix-up regarding the headrest and wheels, the customer service was outstanding.

Robby was very helpful and responsive throughout the process. Even though there were some shipping delays with the stock, he kept me updated and I received what I was looking for.

The chair is fantastic and the service is reliable.
I highly recommend Offeco if you're looking into buying Herman Miller chairs.

Ordered Herman Miller Embody

Came in next to new condition, fast shipping. Another product was missing but was able to sort it out with their support.

All good. Will be doing future orders as well

Nobody asked me to write this review. I am writing this because I used other people's reviews when making my purchase decision from offeco. So this is me giving back to the community and offeco for a good experience.
I ordered the herman miller sayl black comfort. The "A condition" one. Used standard delivery. Not express. I received my order exactly in 5 business days after placing order on the website. I was surprised because this was my only worry that I had after having read some reviews of people reporting to have waited 2-4 weeks in some cases. I now can assure you that that is not typical and only in very rare cases it might happen. I ordered it to Lithuania and it came by DPD. So DPD doesn't bring the box all the way upstairs. I live in fifth floor and it was really heavy to bring it all the way up although it was only 18kgs. But that's DPD, nothing to do with offeco.

As per the product, it looks perfectly new. No dust or debris. Spotless. I was surprised even with this considering it was a refurbished one. As for the functionality, it is fully loaded and has all the functionality. Even though the customer care agent on their website chat told me it wouldn't come with adjustable lumbar, somehow it came with an adjustable lumbar too.

As per the forward tilt mechanism, at first I thought its defective but I later learnt through a youtube video that it can only be activated during back tilt. When not tilted back, the forward tilt thingy doesn't move.

Assembly was easy, no instructions were given but was pretty intuitive. Just plug everything in place. No screws or anything. Except the seat which required me to watch a video to align, remove the lock and click it in position.

As per the condition of the chair, everything works very smoothly, no cracking or any other sounds. Moves smoothly. All the mechanisms work as intended. I am 5 foot 4 inches tall. And for me this chair feels extremely comfortable. Goes to a really low height. Lumbar hits me exactly where I want it to hit since I can adjust it.

Also, I was considering whether to go with refurbishedmiller.com site to buy or this one. Ultimately decided to go with offeco as they had the black color and the price was a 100euros cheaper. Even though offeco didn't advertise features like forward tilt and adjustable lumbar support, it was there. At least during chat they confirmed forward tilt exists.

Bought a Herman Miller Aero 1/2 price.
The chair arrived in 1 week (Netherlands to Andalusia, I would consider this fast packaging and shipping).

I needed instructions for inserting the height button, contacted their support and it was immediate, as if they were waiting for me.

I recently ordered an refurbished office chair with a headrest and overall I’m very satisfied.

The quality of the chair is good (some small scratched), very comfortable, and exactly what you would expect at this price point.

There was a small misunderstanding regarding the headrest option, as the choices on the website are now displayed more clearly than they were at the time of my order. Because of this, I initially received a different version than I expected.

However, I would especially like to highlight the customer service: my request was handled quickly and in a very friendly and professional manner, and they made a real effort to find a suitable solution.

Overall, I can definitely recommend this company, both for the product quality and the great customer support!

I bought a Leap V2 with an Atlas headrest from them.

There were some issues with the delivery sadly, but their support team was very responsive and helpful and it was relatively quickly sorted out. As a compensation I received a free lumbar support.

About a week or so later the Atlas headrest was then also neatly delivered.

The chair itself also came in spotless with not a single scratch on it. Basically brand new state.

So all in all extremely satisfied with my purchase and would shop here again in a heartbeat!