Octopus Legacy Reviews 

3,399
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,219 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, approachable, and highly professional, making interactions pleasant and stress-free. People frequently highlight the excellent service received, noting the efficiency and smooth process from start to finish. Reviewers appreciate the patient and understanding approach of the consultants, who are often described as helpful and empathetic. The user experience is consistently positive, with many finding the process easy, stress-free, and straightforward, often feeling at ease during consultations. Furthermore, people highlight the clear and detailed explanations provided, ensuring full understanding of all options and answering any questions thoroughly. This comprehensive guidance contributes to a highly satisfactory overall experience for customers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, professionalism,... See more

Service

People report positive experiences with service, often highlighting the ease of use and the professionalism... See more

User experience

Users describe positive interactions with the user experience, finding the process clear, easy to understand,... See more

Customer service

Customers had positive experiences with customer service, highlighting the clear explanations and detailed... See more

Instructions

Clients share positive opinions on instructions, with many reviewers highlighting that everything was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our consultant (Geri) was knowledgeable and very approachable; no pressure to sell us anything but was extremely helpful with great ‘people skills’. All of our questions were answered, and we have a f... See more

Rated 5 out of 5 stars

Martin Ralph made us feel very comfortable and went through current will checking and suggesting things to consider and explaining every very clearly. We were happy with our update and further servic... See more

Rated 5 out of 5 stars

Khaled Quraishi was so polite, very friendly and efficient. He explained everything regarding Lasting Power of Attorney clearly, in great detail and was patient with us, making sure we understood. We... See more

Rated 5 out of 5 stars

Chris Marlow has always been a great person to demystify the world of will trust and power of attorney. He had our best interests in mind and suggested appropriate options. Very happy with the discuss... See more


Company details

  1. Legal Services
  2. Estate Planning Attorney

Written by the company

Octopus Legacy, formerly known as Guardian Angel, is the place to plan for death and find support after a loss. When people think about planning for death they think about wills, life insurance and funerals. We take these cold processes and turn them into something much more human. Share more than money: leave voice notes, music, recipes and videos. Shape a legacy that connects you while you're here. And after you're gone. Founded by Sam after his mum died suddenly, we’re a group of people who work in death because we’ve been affected by it. We know the difference a good plan makes, and what it’s like when there isn’t one. Death can come between us, leave mess, legal fees, frustration. But it can also connect us. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. We’re here to make that world happen.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 93% of negative reviews

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4.9

All reviews

(3,399)

2,243 reviews in the last 12 months

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Rated 5 out of 5 stars

It was an absolute pleasure meeting…

It was an absolute pleasure meeting Grace. Grace came to my home as i very poor mobility due to rheumatoid arthritis.

Grace was unbelievable. Kind, caring and extremely knowledgeable.
Making sure we understood each stage of the process.

Making a will is not easy, it reminds you of your own mortality which i found upsetting. Grace understood how emotionally challenging it can be, her ability to understand this was unbelievably comforting.
Grace has a fabulous personality and was so easy to talk to.
I have emailed her several times since her visit with plenty of questions and she has responded immediately her reassurance made me feel safe in the knowledge Grace would always be there for us.
She is extremely knowledgeable about legacy planning and an absolute credit to Octopus Legacy.
I really can't speak more highly of Grace and we were so delighted to have had such a positive experience.
It is very clear Grace wants to do the very best for her clients and i have found her communication skills absolutely outstanding.

I would like to wish all the very best, i will never forget how wonderful she made me feel. Legacy planning is not easy, but Grace's delightful manner made it feel easy and straightforward.

Thank you so much for everything Grace.

26 July 2026
Rated 5 out of 5 stars

Tony was extremely helpful and…

Tony was extremely helpful and explained everything sometimes twice and made sure we understood every step of the process
Tony explained everything to my daughter who will be the one dealing with everything my will probate and LPA
Highly recommend very knowledgeable and pleasant

26 July 2026
Rated 5 out of 5 stars

Patient, Clear and Reassuring Advice ⭐

We had a really positive experience with Octopus Legacy. We initially contacted them to discuss a simple will, and throughout the whole process they were incredibly patient, professional, and understanding.

They took the time to explain everything clearly, including all the legal terminology, without ever making us feel rushed. They carefully listened to our circumstances, answered all of our questions, and guided us through the different options available so we could make an informed decision. We also appreciated that there was absolutely no pressure, they encouraged us to take our time and think about what was right for us.

As Filipinos, estate planning isn’t something that’s commonly discussed in our culture, and they were very respectful and understanding of that. They made what could have been an overwhelming conversation feel comfortable and reassuring.

I would highly recommend Octopus Legacy to anyone looking for friendly, knowledgeable, and patient guidance with estate planning.

26 July 2026
Rated 5 out of 5 stars

The help to sort what we both required…

The help to sort what we both required was very informative and professionally given.
The guidance throughout each section of the procedure to draw up our wills made the whole process easy to follow.
We would certainly recommend this service to anyone who reads our review.
Finally our consultant was a pleasure to meet.

25 July 2026
Rated 5 out of 5 stars

Seamless service and complete peace of…

Seamless service and complete peace of mind.
We recently had a home visit with Maggie to arrange our estate planning, and we couldn't be happier with the service. What we expected to be a complex or daunting process was made effortlessly clear. Maggie was professional, warm, and wonderfully concise in answering our questions, helping us confidently select the package that best fitted our needs.
Having the right legacy support mapped out for both ourselves and our families brings immense peace of mind. We highly recommend.

25 July 2026

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