Octopus Energy Reviews 

John was well spoken and knowledgeable..He answered all my queries clearly and patiently. I since joined Octopus energy.

Vi was exceptional. We are landlords and recently our property became vacant. As the last tenant had been using Scottish Power we thought it might be easier to just put into our names. How wrong were we! They were awful. So we spoke to Vi as we already had an account with Octopus. What a contrast, Vi could not have been more helpful, clear and polite. We opened the account with no problems at all. Thanks Vi.

Chris Hubbard, what a guy! Fantastic advice and the best deal, where la ma plushy 😂. Genuinky this guy is like Nicolas Tesla…genius! Thank you Chris, rock on 🤘

I approached Kevin who was on a stand in a shopping centre to ask a question. He happily answered my question and offered to give me a quote there and then to switch my account. Within 10 minutes things were in motion and 3 days later the switch is more or less complete. Octopus Energy made the process simple and easy. Thank you Kevin

I had an issue with my direct debit and Riyad sorted it out. He set my payments back to what they were and informed me of all the details regarding my account.

Very easy and pleasant salesman. Just waiting until my friend and I both get our £50 to be fully satisfied.

Immy was great. Polite and very helpful.

I wanted to know the details of my meter readings and sent an email. I received a reply the following day which answered all my concerns.
Thank you Sam

I love how easy it is to contact Octopus and how efficient they are in their response.
Our house move dates had changed. I emailed their customer service and my email was actioned and responded to in less than 5 minutes.
I have been an Octopus customer for almost 12 years and have no intention of switching anytime soon

mirnella was really helpful when i rang about my bill. she's able to answer my questions. she's very efficient. thanks

Zach was so helpful while I was getting my account set up, talking me through all the info etc thank you so much zach

James answered my query very quickly and put everything right.
One cannot ask for more from an energy supplier.
Excellent service.

Helpful and very customer focused.
Lady sorted out my problem very quickly in a very professional way.
Cutomer service is very hard and treating every customer in a competent manner.
This she did. U have a good customer service personnel.

Good deals but Slow at getting smart meters in your property. Can't give you any time frame. Should really tell you that when signing you up.

The speed of response and the issue was resolved promptly and to my satisfaction

I’ve always found it hard trying to get hold of any Energy provider but with Octopus it was so easy no waiting on hold for hours and they couldn’t do enough for me so help full thank you Dipak you really put me at ease Elaine ☺️

Beth was very helpful and answered all my questions
in a matter I could understand and honestly.

A really good experience in renewing a 12 month fixed rate tariff. Highly recommend.

Fantastic customer service!!
Charlie a member of your sales team was utterly fantastic! Charlie really knew her stuff and took any stress away we had of moving to yourselves.

It is good to talk be to staff about different trains.