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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often feel identical to their online descriptions and are well-made, durable, and tarnish-free. Many people appreciate the attention to detail, with products arriving in branded boxes and looking beautiful. The customer service is frequently highlighted as exceptional, with reviewers commending the prompt, professional, and helpful responses to inquiries and issues. However, some customers also noted issues with order fulfillment, including items not being received or taking a long time to arrive. A few other people also felt that the product quality was poor, with items looking different from website images, breaking, or tarnishing quickly. Some reviewers were not happy with response times, mentioning delays or a lack of communication from customer service.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Quality

Reviewers mention positive feedback about quality, with many praising the durability, craftsmanship, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness,... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction with the ordering... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising the quick and helpful replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Placed order and confirmed immediately. They messaged me items would be mailed 3/5 days after inspection. Also before shipping they send you a video through email showing the item and packaging. Can’t... See more

Rated 5 out of 5 stars

I am so impressed with the customer service I received! I placed an order, and one of my items turned out to be out of stock. Before I even had a chance to worry, their team contacted me proactively.... See more

Rated 5 out of 5 stars

Oak juri has pretty pieces, the boxes come with true branding and the customer support survice is available on whats app and via email. I had my pieces stolen and their team has been helpful in resolv... See more


Company details

  1. Fashion Accessories Store

Written by the company

At OAK JURI, we believe that true luxury lies not in the price tag but in the craftsmanship and beauty of each piece. Our collection of earrings, necklaces, rings, and more is designed to bring timeless sophistication into your life without compromising your budget.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

It is permanently forced to cease…

It is permanently forced to cease operations

14 April 2026
Unprompted review
Oakjuri logo

Reply from Oakjuri

Hi there,

We’re sorry to hear that you had trouble accessing our website. It seems the issue may have been related to a network or connectivity problem on your end. Sometimes, browsers or networks can prevent certain pages from loading properly.

To ensure you’re able to access the website correctly, we recommend trying the following steps:

1. Clear your browser cache and try accessing the website again.
2. Try using a different browser or device to see if the issue persists.
3. Check your internet connection to ensure it’s stable.

If you're still having trouble, please feel free to reach out to us directly at service@oakjuri.com
, and we’ll be happy to assist further.

We truly appreciate your understanding, and we’re here to help if you need any further assistance.

Kind regards,
OAKJURI Customer Care Team

Rated 5 out of 5 stars

Absolutely LOVE OakJuri

Absolutely LOVE OakJuri! The quality of pieces are very nice, I wear them everyday & never take them off. They have kept their colour and quality perfectly. The packaging is premium. I would recommend the brand to anyone!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I have LOVED my expense with Gorchic

I have LOVED my expense with Gorchic. I’ve had such a great experience with this company from start to finish. Their communication is absolutely phenomenal, quick, clear, and genuinely helpful, which made the entire process feel seamless and stress-free. On top of that, the quality of their products really speaks for itself. Everything feels thoughtfully designed with great attention to detail, from the materials to the overall presentation. It’s rare to find a brand that delivers both excellent customer service and high-quality products, but they truly do both.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I love Gorchic and Oakjuri

I love Gorchic and Oakjuri! My experiences with them have been great! Their pieces are absolutely stunning—each one has such an elegant and refined feel that really stands out. You can tell a lot of care goes into both the design and craftsmanship, and everything looks even more beautiful in person.

What really impressed me most is how trustworthy and transparent they are. Before shipping, they send a pre-shipment inspection to your email, which gives you peace of mind and shows exactly what you’ll be receiving. That extra step made me feel confident and valued as a customer.

Overall, Gorchic and Oakjuri delivers not only gorgeous, high-end handbags and jewelry but also a reliable and thoughtful shopping experience. I would definitely recommend them to anyone looking for something special!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I have loved shopping with Gorchic!

I have loved shopping with Gorchic! Their shipping times are quick, and their quality is wonderful! I love the selection that they offer and their customer service is wonderful!! I highly recommend them if you’re looking for affordable luxury!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Love OakJuri

Absolutely love OakJuri! Beautiful products and everything looks exactly like the photos. Have placed multiple orders. Customer service and ommunication is fantastic. Highly recommend this brand!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I’m genuinely impressed with the purse…

I’m genuinely impressed with the purse I purchased, it exceeded my expectations in every way. The quality is immediately noticeable, especially in the stitching, which is precise, even, and clearly made to last. There are no loose threads or rushed seams; everything feels carefully constructed and durable. The hardware is another standout feature. It has a solid, weighty feel to it—definitely not cheap or flimsy. The zippers glide smoothly, and the clasps and accents add a polished, high-end touch that elevates the overall design. I couldn’t be happier with my purchase.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love everything I have…

I absolutely love everything I have from Oakjuri! Their quality is top notch, and all of their products are absolutely beautiful!! Their customer service is also exceptional and they do everything they can to constantly listen to customer feedback and they are constantly improving and upgrading their products. I get so many compliments on all of my bags and jewelry from Oakjuri and Gorchic! I cannot be happier with my items from here, and the prices are unbeatable! If you’ve been considered buying something from them, I could not recommend them more!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

10/10

Had a great experience with Oakjuri. Shipping was faster than expected, quality was immaculate, and prices cannot be beat. I’m obsessed with their products and hope to pick up some new pieces soon!

29 December 2025
Unprompted review
Rated 5 out of 5 stars

My Go To Jewelry Obsession I Keep Coming Back To! 🫶🏼

I’ve ordered a few pieces from this brand including a watch, bracelet, and a couple jewelry sets, and I honestly keep getting more impressed every time.

The quality is way better than I could have imagined! Everything has that luxe, designer inspired feel ✨ and even the small details really stand out, even down to the packaging! Nothing about it feels cheap or mass produced in the slightest.

I’ve worn my pieces a lot and they still look amazing. They seriously elevate even my most casual outfits and just make me feel more put together without trying too hard 💫.

Shipping was smooth and everything came in perfect condition. Overall I’ve really loved everything I’ve received and I’m already planning my next order because I’m kind of obsessed at this point 💛

27 March 2026
Unprompted review
Rated 5 out of 5 stars

My go to for Tarnish free, stylish pieces!

Such a great website for tarnish free, affordable but luxury jewellery pieces. My go to website for friends birthday presents or when i want to treat myself. The customer service is outstanding and they reply so quickly to any questions you have!

9 April 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a 4 item on April 1st

I purchased a 4 item on April 1st, I received the email with the video showing the item and I didn’t received the second order. I tried many times to contact but it is wasting time, I believe this is a scam company

1 April 2026
Unprompted review
Oakjuri logo

Reply from Oakjuri

Hi Giovanna Coleman,

We’re truly sorry to hear about the delay with your order, and we understand your frustration.

Due to recent exceptional circumstances, there have been some delays in our logistics. However, we want to assure you that we shipped your second order on April 10th, using a faster shipping method to ensure a quicker delivery.

We have already sent you an email with the latest tracking information and a compensation solution as a gesture of goodwill. We truly appreciate your patience, and we’re committed to resolving this for you.

If you have any further questions, please don’t hesitate to reach out.

Kind regards,
Gorchic Customer Care Team

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