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Oakjuri Reviews 156

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TrustScore 4.5 out of 5

4.4

Fashion Accessories Store
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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often feel identical to their online descriptions and are well-made, durable, and tarnish-free. Many people appreciate the attention to detail, with products arriving in branded boxes and looking beautiful. The customer service is frequently highlighted as exceptional, with reviewers commending the prompt, professional, and helpful responses to inquiries and issues. However, some customers also noted issues with order fulfillment, including items not being received or taking a long time to arrive. A few other people also felt that the product quality was poor, with items looking different from website images, breaking, or tarnishing quickly. Some reviewers were not happy with response times, mentioning delays or a lack of communication from customer service.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Quality

Reviewers mention positive feedback about quality, with many praising the durability, craftsmanship, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness,... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction with the ordering... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising the quick and helpful replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Placed order and confirmed immediately. They messaged me items would be mailed 3/5 days after inspection. Also before shipping they send you a video through email showing the item and packaging. Can’t... See more

Rated 5 out of 5 stars

I am so impressed with the customer service I received! I placed an order, and one of my items turned out to be out of stock. Before I even had a chance to worry, their team contacted me proactively.... See more

Rated 5 out of 5 stars

Oak juri has pretty pieces, the boxes come with true branding and the customer support survice is available on whats app and via email. I had my pieces stolen and their team has been helpful in resolv... See more

Company details

  1. Fashion Accessories Store

Written by the company

At OAK JURI, we believe that true luxury lies not in the price tag but in the craftsmanship and beauty of each piece. Our collection of earrings, necklaces, rings, and more is designed to bring timeless sophistication into your life without compromising your budget.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

156 reviews

5-star
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1-star

Replied to 71% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Take forever to respond saying order…

Take forever to respond saying order will be processed 5-7 days but now it’s been 10-12days, I have received any video yet. I always emailed them but they been ignoring my email until now I’ve never received the product. Waste of time and money😡

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Best Service ever

Best Service ever! I mistakenly put the wrong address and they were so nice enough to help me change it and answered back to me in 24 hour period. Will definitely buy again

30 April 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely loved going with Oakjuri

I absolutely loved going with Oakjuri, my first order was a bracelet and it arrived within 2 weeks. Worth the wait, I immediately ordered more right after! I also love how they send you a video showing you the items you purchased. 10/10 will be ordering more!!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Oakjuri has been a 10/10 experience for me!!!!

Oakjuri has been a 10/10 experience for me!😍 their products are so amazing and they arrive at my door so so fast, my BIGGEST thing is that their jewelry is all tarnish free!!! I finally have jewelry I can wear to the beach or in the shower, it is by far the best jewelry that I have owned, Thank you to Oakjuri💕

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is top tier

Customer service is top tier. I’ve ordered twice and each time I’ve reached out to customer service, they have responded promptly and professionally. Would definitely recommend if you are seeking affordable luxury-inspired jewelry!

20 April 2026
Unprompted review
Rated 1 out of 5 stars

These are all fake reviews

These are all fake reviews! I wished I read these reviews earlier, their jewelry is thin and flimsy. Temu jewelry!

17 April 2026
Unprompted review
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Reply from Oakjuri

Hi there,

We’re really sorry to hear that your experience with our jewelry didn’t meet your expectations.

We take pride in offering high-quality products, and we assure you that all of our jewelry is carefully crafted with attention to detail and durability. We understand that preferences and expectations can vary, and we truly value your feedback.

If the item you received doesn’t meet your standards, please reach out to us directly at service@oakjuri.com
, and we’ll be happy to discuss a solution, whether it’s an exchange or other options to resolve your concern.

Thank you for sharing your feedback with us. We are always here to help and strive to ensure every customer is satisfied with their purchase.

Kind regards,
OAKJURI Customer Care Team

Rated 5 out of 5 stars

IMPRESSED

Wow! I have never been so impressed by pieces of jewelry. The pieces themselves are perfect and go with my everyday look while looking stylish and expensive without breaking the bank. It’s so nice to find brands that care about quality AND price- Oakjuri does both.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Quality 10/10

I have loved every piece and do not have any complaints! Everything feels high end and does not look or feel cheap! I have loved every piece I’ve ever gotten!

15 April 2026
Unprompted review

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