There was an issue with payments but it was sorted smoothly. Appreciate the updated and help. Super excited for the controllers
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Company details
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NYXI began with a simple vision where innovative technology can be combined with inspirational design to help people access affordable, durable, and ultra-fashionable game controllers and gaming accessories.
Contact info
ROOM 1502-A,EASEY COMMERCIAL BUILDING, 253-261 HENNESSY ROAD, WANCHAI, HONGKONG., 0000, hongkong, Hong Kong
- support@nyxigame.com
- nyxigame.com
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Replied to 34% of negative reviews
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Cheaper on Amazon?
Shipped my product through Amazon fulfillment. Not a problem on its own but the product price on Amazon's website (sold by NYXI) was cheaper than buying it from NYXI's site itself (and would have been faster 2-day shipping). Feels like I wasted some money.
That said the product (Hyperion 2) is good and I like it.
Lightweight but great quality.
Lightweight but great quality.
These joycons are extremely light and feel very durable. My last pair from a couple years ago ended up having a mushy trigger last time I tried to use it, but if I remember correctly it arrived slightly mushy. This one is very clicky, springy, and responsive. It also arrived much sooner than I thought it would! It only took about four days to arrive.
This is not a good product
This is not a good product. Very poor quality.
1. The stick keeps falling off.
2. Randomly, the controller looses connection to the Switch for a 1/4 second.
3. When the controller was received, it looks like it was already used and the middle part was heavily scratched. They did refund 5$ US, but because of all the other issues, I never use the controller.
Save your money, and buy at a local company an official controller instead.
Needs better experience
I made a purchase over 10 days ago and I’ve yet to receive any updates regarding shipment. I signed up for the text message updates, still have not received any updates. I understand that there’s a 12-20 day wait. But being in the dark of where my package is makes me feel like i got scammed. And If I have to go out of my way to contact a company about shipping details, that’s already a bad experience. That info should be given within 48hrs of payment received.
I did get an instant automated email upon purchase with a button to look at the status. However the status page doesn’t give me any information regarding the status of my package. It is just a digital receipt at this point.
Having a better system to make your customer feel at ease when purchasing items from you should be the number experience from your website.
Furthermore, I noticed that you guys have an Amazon Prime Store that can deliver your products in 24hrs but your website takes up to 20 days? Definitely thought of canceling my purchase because, again, the website feels more like a scam especially after realizing a week later that I could have bought it on Amazon and received it the next day.
I would change this to a 3-star if I would get updates at this point. Would have gotten a 5-star if I would have all the information necessary within 48hrs of purchase.
The controller is all around nice
The controller is all around nice. But the instructions on how to use the functions are bad. I had to look it all up on YouTube. And still dont know how to do some stuff
Great product.
Great product.
Very fast delivery! Faster than the announced 14 days to Germany
I ordered the Hyperion 2
I ordered the Hyperion 2. I received it very fast. I was expecting it to be much longer. I was disappointed that they couldn't help me with my trouble with the wizard controller. But I still have them 5 stars for the Hyperion order.
Easily the best Joycon on the market
Easily the best Joycon on the market. Got back into Smash so I had to get the Gamecube inspired controller too.
I can't recommend them enough!
Really good quality products and even better customer service.
My favourite controllers I've ever used and very patient and helpful customer service that got me through the problems I had.
Can't recommend them enough!
Your Products are Amazing.
Your Products are Amazing.
The purchase system is great.
First time
There was an issue with payments but it was sorted smoothly.
Appreciate the updated and help.
Super excited for the controllers
Was pretty good
Was pretty good, just wish you guys had more items in stock
Parts never delivered and Customer Service incompetent
Controllers ordered a month and a half ago and never arrived. Sales associates tried 3 times to send, and each time they did not complete shipping correctly. They told me I could cancel my order after I declined delivery, but the item never made it to my house, has no sign for instructions delivery, and ignores the fact that the parts are "out for delivery" in Texas, when I live in Virginia. The company also automatically enrolls you in marketing and the only way to unsubscribe is to create a login to their website so they can capture even more information from you. Customer service and competence is terrible.
These are the best controllers that I…
These are the best controllers that I use in my lyfe, specially I recomend the Nyxi Master P1 for PC, it's a beautiful controller, and the Nyxi Hyperion 2 for use the Nintendo Switch on portable mode.
Fast shipping
Fast shipping, great product which works great. Placed another order for Hyperion 2 bridge now that I actually have the controller and tried it.
The controllers are by far my favorite…
The controllers are by far my favorite to have attached to my Switch. Very comfortable for long play. Constructuon is very solid and feels nice. The no drift sticks are wonderful and love the tactile of the buttons.
I loved this so much, I immediately bought a sec9nd pair for my daughter (college student). Since she has received them, she too is enjoying them.
Very detailed explanation on what…
Very detailed explanation on what features the controller has to offer. Would’ve loved the product a bit more if it came with a case. Other than that I’m excited to have this product on my possession when it releases!
No stick drift? Count me in
Well I found the controllers very interesting
After looking at pictures, I went to see what kind of features the joy cons had.
The no stick drift is what grabbed my interest the most.
Checking out was flawless
It directed me straight to where I needed to be and once I checked out I got my confirmation and receipt with no delay. I will be ordering from you guys again.
It's simple and easy to navigate
It's simple and easy to navigate, plus I needed joycons that don't drift.
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