novoslabs.com Reviews 143

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality and the positive impact on their health and well-being. Many people appreciate the effectiveness of the supplements, noting improvements in energy, focus, and even skin appearance. The staff is frequently praised for being helpful, professional, and providing quick responses. However, some customers were not happy with the customer service, mentioning issues like slow response times, lost tickets, and disorganized communication. A few people also expressed concerns about certain product ingredients, such as erythritol, and reported side effects like stomach upset or issues with product packaging, like empty or broken capsules.

What people talk about most

Product

Clients share positive opinions on product. Many customers express their love for products like Core and... See more

Customer service

Customer experiences with customer service are ambiguous. Many reviewers praise the excellent and responsive... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the products,... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the quick replies and actions... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoyed Novos core. I have also tried the vital and bars.i have enjoyed good health during the time I used core. I've decided to take a break. I'm a senior and the monthly spend is making it tough.... See more

Rated 5 out of 5 stars

These are great products which from my research appear to be the best in the longevity market. I also really like that they ship internationally, which their other competitors couldn't be bothered... See more

Rated 5 out of 5 stars

Been using NOVOS Core and peanut butter nutrition bar for about a month. Enjoy the taste of the bars and usually have one as a pre-workout meal. I look forward to drinking Core in the morning. Cu... See more

Rated 5 out of 5 stars

My husband I started taking this last May and we never felt alive and stronger in our lives. I am in menopause but i have more energy than before. We are very active and engaged in various activities... See more


Company details

Written by the company

NOVOS leverages science and data to provide the best nutraceuticals, tests & knowledge to extend human healthspan and lifespan


Contact info

4.2

Great

TrustScore 4 out of 5

143 reviews

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Replied to 87% of negative reviews

Typically takes over 1 month to reply

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Rated 3 out of 5 stars

I love how NOVOS Core makes me feel

I love how NOVOS Core makes me feel. However, even after a month of taking it my stomach is still ravaged. It’s not a good feeling:-(

7 September 2025
Unprompted review
novoslabs.com logo

Reply from novoslabs.com

Dear Valued Aaptiv Member,

We’re so glad to hear that NOVOS Core has been making a positive difference in how you feel, but we’re truly sorry to learn about the stomach discomfort you’ve been experiencing. That’s certainly not the experience we want for you.

Since each person’s body can respond differently, we’d love to learn more about your situation and see how we can help. Please reach out to us at care@novoslabs.com, and our team will be happy to provide guidance and work with you on a solution.

Rated 1 out of 5 stars

Not a certified PBC?

About the most important thing I can say is there is an independent organization that certifies Public Benefit Corporations (PBC) named B Lab. They have not certified NOVOS labs as a PBC. I think NOVOS is mostly marketing and profit oriented, not a PBC. Their customer service is abysmal.

25 August 2025
Unprompted review
novoslabs.com logo

Reply from novoslabs.com

Dear customer,

Thank you for your feedback and for raising this important point. To clarify, NOVOS is legally incorporated as a Public Benefit Corporation (PBC) in the state of Delaware. This designation reflects our formal commitment to creating a positive impact on society in addition to pursuing profit.

While we are not certified by B Lab as a “B Corp” — which is a separate voluntary certification — we actively uphold our PBC mission. This includes donating equity and a portion of our annual revenue to a non-profit advancing longevity research and public awareness, funding R&D initiatives, and providing free educational tools such as NOVOS Face Age, NOVOS Life, and the NOVOS Flow blog.

We appreciate the opportunity to clarify this distinction and remain committed to transparency and to our mission of improving human health and longevity.

Rated 1 out of 5 stars

I did a age test and I was 49 idiots…

I did a age test and I was 49 idiots did downies made those scanners

20 June 2025
Unprompted review
novoslabs.com logo

Reply from novoslabs.com

Dear Riken,

We’re sorry to hear that you’re not satisfied with the test results. To better assist you, could you please email us at care@novoslabs.com and confirm whether you completed the NOVOS Age Test or the Facial Age Test? This will help our team review your results more closely and provide the right support.

Rated 1 out of 5 stars

They never send a product

I’m sure the product works great IF the company would actually send what you purchase and send it on time. They suck.

1 June 2025
Unprompted review
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Reply from novoslabs.com

Dear JB,

We’re truly sorry to hear you haven’t received your products — this is not the experience we want for our customers. Please reach out to us at care@novoslabs.com, and our team will be happy to quickly look into this and make it right for you.

Rated 1 out of 5 stars

Biological Age Test not available for Europeans

Biological Age Test not available for Europeans because in the "Etnicity" category question there is no choice to check that. There is American, Asian, Mediterranean and others but no European.

6 April 2025
Unprompted review
novoslabs.com logo

Reply from novoslabs.com

Dear Emilija,

Thank you for sharing this feedback — we understand how confusing and frustrating it can be not to see your background represented. Our Biological Age Test is a questionnaire that currently offers a limited set of ethnicity categories, and unfortunately “European” is not listed at this time.

We sincerely apologize for this oversight. Inclusivity matters to us, and we’re already working on updating the questionnaire so that European and other backgrounds are properly reflected.

We greatly appreciate you raising this, as it helps us improve the experience for everyone.

Rated 5 out of 5 stars

Excellent products and customer service

I have been using Novos products (Core, Vital and Boost) for about 6 months. I have noticed an increase in my energy levels and improvements in my skin tone. I also recently had the opportunity to deal with their customer service organization. They were extremely responsive and helpful.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

I have decided to buy Novos core…

I have decided to buy Novos core despite some negative reviews here, which all seems to be focused on the taste. After trying it myself in both water (my preferred way rn) and mixed in with yogurt, I can testify - the taste is indeed not great. I think Novoslabs has a lot of room for improvement on that front. Just to clarify, I have only tried the unflavored one so far (which the company clarifies only means there are no additional flavors added), perhaps the flavored version is better, I'll let ya know when I try it.

HOWEVER - anyone who writes a negative review for Novoslabs because of the taste of the product is a fool IMHO. Taste is NOT the selling point of the product! This is a company doing its best to implement cutting edge science into a product that, should that science turn out to be right in the long run, could be a game changer in terms of human health span. Anyone buying this product should be knowingly participating in a huge experiment, without the double blind randomization part. If you trust the science behind it, you should be treating it like medicine, not like a damn soda. To expect a polished product that would also cater to your delicate taste buds while giving you the best of what science has to offer right now, is damn ridiculous. You want to possibly live another ten healthy years? Suck it up a little and mix some more water in. You want a polished taste with lotsa sugar? Go buy a coke, ruin your teeth, and don't bother with Novos.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Love Novos Core

Love Novos Core . I have been taking it for 4 months now and I do feel a big difference in my skin and how I feel in general.. what I read said give it 6 months to really feel the affects from it..

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Great products and even better company

Reading other reviews and just gonna disagree very strongly about NOVOS core flavor. It tastes like oranges… slightly like TANG if you know what I’m talking about! Or emergen-C but better. I guess to each their own but very surprised to hear someone doesn’t like it. As for my experiences, I started my protocols with Boost and Core fairly recently and already notice changes to my overall athletic performance, sleep, and recovery. I’m really happy to have found longevity communities and chose to follow the NOVOS route rather than some other recent longevity products. I always took supplements but never truly knew why I needed them or which ones I needed in the first place. Now I have structure, guidance, and a company I can follow with respect and support knowing they are giving so many people like me a renewed outlook and purpose.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

I have been using both Novos Core and Boost

I have been using both Novos Core and Boost for a few weeks now. Easy to take. I am starting to feel some effects from it. Like more energy and an uplift in mood. I will continue to use and see what happens. The website offers a wealth of information including podcasts and articles on their products. Overall pleased with the association.

9 February 2025
Unprompted review
Rated 3 out of 5 stars

Core powder is good. Vitals gummies are horrible.

I think the Novos Core powder is great. I have been diligently using it on a daily basis and I am about 3 weeks in. It says it’s unflavored but you can definitely taste the ginger in it which is fine with me.
The Vitals gummies however are quite difficult to take in regularly. The flavor is just not good at all and it also gets tiring and difficult to chew gummies every day let alone the residue that it leaves on your teeth. I would have much preferred if there was a pill form of these to take daily, this would be much easier and then the horrible taste would not be an issue either. As a result I have rarely been able to eat the gummies despite having tried many times.

11 January 2025
Unprompted review

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