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Notino Reviews 

1,131
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast delivery times, highly competitive market prices, and the remarkably wide selection of quality items available on the platform. People also deeply appreciate the smooth website navigation, pleasant shopping process, and the wonderful mini gifts regularly included with their orders. Some reviewers were not happy with the poor overall packaging and specific product quality concerns encountered during their purchase. A few customers mentioned receiving badly damaged shipping boxes, alongside products that felt completely different or raised doubts about being authentic.

What people talk about most

Product

Clients share positive opinions on product quality, competitive pricing, and a wide selection of goods.... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast... See more

Quality

Customers had positive experiences with quality, highlighting high-quality items at attractive and... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and attractive costs... See more

Service

Consumers find service to be positive, highlighting surprisingly fast shipping and an overall pleasant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s always very positive experience. I like goods, and fast delivery. Thank you! Appreciate your service!

Rated 5 out of 5 stars

I like this store's wide selection of high-quality products and fast delivery. The packaging is also very presentable.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(1,131)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I made a purchase and the free gift was…

I made a purchase and the free gift was not sent. The Kérastase products also seem to be fake (they lack the product's characteristic scent and have a different consistency than the original). I tried to contact them but was unsuccessful.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

my parcel disappeared

my parcel disappeared, contacted Notina, they contact smart posti. SmartPosti said yes someone took the parcel and thats it. Notino said contact SmartPosti, smartPosti said contact notino and suma sumarum i just lost 50 eur and my time

30 November 2025
Unprompted review
Rated 3 out of 5 stars

Trust issues

I like the prices, but I doubt the quality of the products. I do not know the origin of the products that are sold here. But I do not trust it when prices are half lower than elswhere. That is the main reason I hesitate to purchase more through here.

11 November 2025
Unprompted review

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